An operator engaged in economic and social development in 10 African countries: Maroc Telecom Group

Maroc Telecom Group is one of Africa’s leading companies, contributing strongly to the development of the telecom industry in 10 countries: Morocco, Benin, Burkina Faso, Central African Republic, Gabon, Ivory Coast, Mali, Mauritania, Niger, and Togo. A global operator, the leader in Morocco and in other countries, it now has nearly 51 million customers.

Several years ago, the Maroc Telecom Group made the choice to be committed in sustainable development approach which is seeking social and environmental performance as well as the financial one, guaranteeing sustainable and long-term growth and integrating contributions for the economic development and the well-being of populations. Today, the Group meets the needs of current and future generations, concerning access and the use of NICTs, which are the engine of sustainable economic growth and essential tools for the improvement of the living conditions. The Group maintains trusting relationships based on attentiveness with all stakeholders and promotes protection of the environment.

A responsible player, Maroc Telecom Group is committed, through its capital investments and innovative solutions, to closing the digital divide, a key aspect of its sustainable development policy. It focuses on people’s well being, offering support to many national and local community initiatives.

The Group’s presence in Africa aligns perfectly with its policy of South-South cooperation, introduced by His Majesty, The King Mohammed VI. The Group is building solid partnerships in the continent, based on mutual sharing, exchange of know-how, respect for diversity, and promoting profitable, steady and sustainable growth.

Maroc Telecom is listed on both the Casablanca and Paris exchanges since December 2004, and its majority shareholders are the Etisalat group (53%) and the Kingdom of Morocco (30%).

For its brilliant contribution to the telecom industry in Africa, Maroc Telecom finds a place in The Silicon Review’s “10 Fastest Growing Telecommunication Companies” listing.

The Game-Changer
Maroc Telecom Group designs services across a varied range of uses, to permit its customers to connect, communicate, socialize, be entertained, and work comfortably and easily. It makes massive investment to extend its networks for a maximum coverage of populations and to renovate its infrastructures for developing High and Very High Speed Mobile and Fixed-line broadband. The Group stands out by the scope and quality of its networks, continuing to provide high speed service to support the growing interest in digital operations and content. Making the most of technological advances and its own expertise, the group today offers clients a rich and high-quality customer experience. And mindful of its responsibility as a top-tier economic and social player, it actively participates in supporting numerous cultural, sporting and community activities.

At the end of 2015, the Group reported consolidated revenues of MAD 34 billion, 41% of it from its subsidiaries. Maroc Telecom is the leader in all its Fixed-Line, Mobile and Internet segments, in Morocco, with over 21 million customers at year-end 2015.

Driven by a differentiation strategy aimed at high service quality, Maroc Telecom is strategically strengthening its market presence, supported by strong investments and the pursuit of constant innovation policy. By identifying new external growth opportunities in high-potential markets, the Group plans to maximize growth in Africa and strengthen its leadership in Morocco, in the years to come.

The Visionary Guide behind Maroc Telecom

Abdeslam Ahizoune, Chairman of the Management Board
Abdeslam holds an engineering degree from Telecom ParisTech (1977). He has been Chairman of the Maroc Telecom Management Board since February 2001 and was a member of the Vivendi Management Board from April 2005 to June 2012. Since the end of 2008, he has been Chairman of the Moroccan Association of Telecom Professionals (MATI). He served as Chairman and Chief Executive Officer of Maroc Telecom from 1998 to 2001 and previously served as Minister of Telecommunications in four Governments from 1992 to 1995 and from 1997 to 1998 and as Managing Director of the National Office for Post and Telecommunications (ONPT) from 1992 to 1997. From 1983 to 1992, he was Director of Telecommunications in the Ministry of Post and Telecommunication Services. He has also been President of the Royal Moroccan Athletics Federation (FRMA) since 2006.

Decorations:
In Morocco : 1985: Walsh of National Merit “Exceptional class”, 1991: WISSAM from the throne by the order of Chevalier, 1995: the throne of the order of officer Walsh.
In France : 2003: Knight of the order of the Legion of honor.

Feathers in the Cap
The Maroc Telecom Group has won several accolades over the years for its hard-work, integrity and commitment towards making a difference, not just in terms of telecommunications and technology, but also for steering Africa’s socio-economic developmental growth towards sustainability.

• As part of its third extra-financial rating carried out in Morocco, Vigeo has awarded to Maroc Telecom the “Top CSR Performer 2015’’ trophy, for the best performance in continual improvement of health and safety conditions at work, energy consumption control, polluting emissions abatement, product and services development and accessibility, as well as its CSR reporting quality. Maroc Telecom has already been awarded by Vigeo previously after its two first extra-financial assessments- The “Top CSR Performer 2011” trophy, recognizing the efforts in the fight against the digital divide and in terms of business ethics and anti-corruption and the “Top CSR Performer 2013” trophy for the Management Board’s strategic approach to CSR and the Company’s anti-corruption policy, for integration of CSR into internal audit and control procedures and for CSR reporting, which Vigeo judged to be “among the best structured on the stock market”.

• Maroc Telecom has been named Africa’s overall Top-Performing Company at the 2012 “Cauris d’Or”, for efforts and actions taken to develop and spread new information and communications technologies in Africa.

• In December 2012, Maroc Telecom was ranked tenth in the S&P/Hawkamah ESG Pan Arab Index, which ranks companies on the basis of their scores as measured by 200 environmental, social, and governance criteria.

• In 2014, Maroc Telecom obtained, The CSR label of CGEM (Moroccan General Confederation of Companies), which recognizes the commitment of companies to defend and promote universal principles of social responsibility and sustainable development.

• In 2014, Maroc Telecom group was named among the strongest telecom operators in the world and the second in Africa, in the annual report “Total Telecom Global 100”, made by Total Telecom, a specialized group in the publishing telecommunication news. Total Telecom has also nominated Maroc Telecom’s Chairman among the 5 top Best Managers of African telecom companies.

• In early 2015, The Maroc Telecom Group and its Chairman, were awarded by the international NGO «Nov’ Afrique» at the Pan African Leaders Award ceremony, for promoting telecommunications activities in Africa.

• In 2015, Maroc Telecom was in the “Euronext-Vigeo EM 70’’, an ESG index dedicated to emerging country market, created by Euronext, the principle exchange operator in the Euro Zone and Vigeo, the European leader agency of CSR rating. The index distinguishes 70 listed companies among 900 in more than 30 emerging countries. To those selected companies, Vigeo has assigned the highest scores for attesting the best social responsibility performances

“We are committed to closing the digital divide through our capital investments and innovative solutions.”