Avantra – Transforming customers' operations from reactive to proactive with automated, self-healing AIOPs

In today's business landscape, maintaining efficient and cost-effective operations is more critical than ever. Companies face numerous challenges in managing their IT infrastructure, from the complexity of maintaining legacy systems to the need for real-time data analysis and strategic decision-making. As businesses increasingly rely on technology to drive their operations, the demand for robust, intelligent solutions that can streamline processes and enhance productivity has never been higher.

Avantra is one such company that helps businesses achieve commercial success and gain a competitive edge by saving time and resources, reducing issues, and supporting growth. Customers using Avantra save at least 30% on SAP operations costs, crucial in a market where resources are often tight. Some of the world's largest organizations rely on Avantra to shift from reactive to proactive operations, resulting in significant time and cost savings. This transformation helps avoid human error, ensures quality, and provides a single source of truth.

Avantra's unmatched intelligence frees businesses from system downtime, offers real SAP context for the entire technology stack, and creates time for higher-value projects. By bringing intelligent automation to SAP operations, Avantra helps customers build a path to hyperautomation success. Enterprises and Managed Service Providers trust Avantra to deliver unified operations across on-premise, cloud, SaaS, or hybrid environments, covering both Build and Run operations.

Avantra prioritizes customer experience in everything they do. They believe that providing an outstanding experience leads to lifelong customers who will recommend Avantra to their friends and network. This dedication is reflected in one of the best customer retention rates in the industry.

Avantra AIOps Platform

Avantra’s AIOps platform offers a unique combination of real-time observability, strategic workflow, and a powerful automation engine to transform SAP operations. Known as "artificial intelligence for IT operations" (AIOps) by Gartner, Avantra embraces this definition as it leads the way in SAP automation.

Many of the world's largest enterprises rely on SAP for critical business functions such as finance, HR, distribution, and customer data management. However, much of SAP's support still depends on manual operations. Avantra changes this paradigm by bringing SAP operations into the digital age. Their platform observes and automates routine operations, allowing IT teams to focus on strategic innovations and extract valuable insights from enterprise data.

Key Benefits of the Avantra AIOP Platform

Automate Repetitive Tasks: Avantra automates repetitive SAP operations tasks, freeing technical talent to concentrate on strategic innovation. This not only optimizes the quality and control of SAP operations but also enhances overall business efficiency.

Rapid Problem Resolution: The platform quickly identifies and resolves problems and anomalies, minimizing downtime and ensuring smooth operations. This rapid response capability is crucial for maintaining high operational standards.

Simplify Automation Workflows: Avantra simplifies the manufacture and maintenance of automation workflows by making it easier for IT teams to implement and manage automated processes. This consistency in operations helps reduce errors and improves quality.

Enable Self-Service and Transparency: The platform enables self-service for business owners, shortening the time to value and streamlining operations. By providing a single point of truth, Avantra ensures full transparency across the SAP ecosystem.

Enhance Security Practices: Avantra enhances security practices within SAP IT operations, offering robust protection against potential threats and ensuring compliance with security standards.

Avantra Platform Editions

Avantra Enterprise Edition: The Enterprise Edition offers real-time observability, full-stack automation, and self-healing SAP systems. It allows businesses to scale easily as they grow and change, with access to pre-built automation accelerators. Tasks that once took days can now be completed in hours, thanks to advanced data management capabilities.

Avantra Cloud for RISE with SAP:  Certified to work with RISE with SAP, the Cloud Edition provides real-time visibility into all SAP operations, whether in the cloud, on-premises, or at third-party locations. This edition helps businesses expand their scope without being bogged down by busy work, ensuring they maintain sight of their overall operations.

Avantra Observability Edition: For businesses that may not need full-blown enterprise operations, the Observability Edition offers significant benefits. It provides 24/7 monitoring to spot troubles and inefficiencies quickly, using the same AI and predictive analytics capabilities as the Enterprise and Cloud Editions.

Avantra Automation Edition: The Automation Edition focuses on automating advanced runbook features like kernel updates and system refreshes. It uses the same powerful automation engine as the Enterprise and Cloud Editions, allowing businesses to build their own automations or use Avantra's pre-built accelerators.

About | John Appleby

John Appleby leads Avantra as the Chief Executive Officer. Prior to Avantra John serve as the global head of DDM/HANA center of excellence at SAP and as the global head of SAP HANA solutions at Bluefin Solutions, subsequently acquired by Mindtree. John is a recognized thought leader in the SAP market and was part of SAP’s mentors’ group. John holds an MA in computer science from the University of Cambridge.

“We believe businesses grow from a foundation of great operations. SAP customers are under pressure to improve the business experience, reduce outages, and improve audit compliance – whilst delivering digital transformation.”