We not only meet but also exceed the expectations of an ever-expanding customer base in the ride-sharing industry: Genel Moliere of Gride Technology

Gride was established under the umbrella of the GMO enterprise.

Gride Technology operates as an app-based platform offering ridesharing and food delivery services. The ability to provide its clients with incredibly affordable solutions is Gride’s main competitive advantage. The company primarily caters to clients in the United States, positioning itself as a leading player in the affordable transportation and food delivery sector.

Gride is headquartered in Atlanta, Georgia.

The Silicon Review contacted Genel Moliere, founder and CEO of Gride Technology, and here’s his response.

Interview Highlights

Please tell us about the circumstances or events that led to the founding of Gride Technology.

Through unwavering consistency, I was motivated to establish yet another ride-sharing enterprise.

When I arrived in the United States in 2012, my goal was to follow the American dream by creating jobs. I didn’t want to remain just an immigrant taking part in the construction of the economy; I wanted to help the Haitian community thrive. In 2015, a close friend of mine faced significant difficulties and lost everything he had. One of the ways he thought he could resolve his problem was by taking a taxi to earn some money. One day, we crossed paths at a bus stop, where he disclosed that his earnings since morning amounted to a mere $5. Regrettably, his blemished record prevented him from working for ride-sharing companies.

I inquired why he hadn’t considered launching his own ride-sharing company. Subsequently, I borrowed some money, providing him with the initial capital to begin, even though I had no prior experience in this industry. But as an entrepreneur, when I start something, I don’t back down. My greatest strength is my determination. In 2015, I had to put this project on hold due to insufficient funds. But I launched several subsequent endeavors, including Kingdom International Consulting and GMO International Consulting, as replacements for Kingdom. I also ventured into the real estate sector, establishing multiple enterprises focused on property transactions. Currently, I am developing another project called Guacanagaric Group Investment (GIG).

Gride Technology was established under the umbrella of the GMO enterprise. As the saying goes, ‘wherever we set foot, we must take it as an inheritance, participate in development, and create wealth and well-being for society.’ We are developers, and Gride is a small project that stands out among all the others you may have encountered.

Q. As an app-driven ride-sharing company, what are Gride’s key focus areas?

Customer Experience: Gride prioritizes the overall experience of its riders and aims to provide a seamless and convenient platform for booking rides. This includes user-friendly apps, responsive customer support, and a commitment to safety and reliability.

Driver Partner Satisfaction: Ensuring that drivers have a positive experience with Gride is crucial. This includes fair compensation, incentives for high-quality service, an annual bonus, the possibility of becoming an investor, and providing tools and support to maximize their earnings.

Safety and Security: Gride places a paramount emphasis on the safety and security of both riders and drivers. This includes thorough background checks for drivers, real-time tracking of rides, and features such as an emergency assistance button S.O.S. to protect both customers and drivers.

Innovation and Technology: Staying at the forefront of technology is essential in the ride-sharing industry. Gride continuously invests in innovation, including enhancements to its app, the development of autonomous vehicle technology, and exploring sustainability measures such as electric and hybrid vehicle options.

Market Expansion: Gride seeks to expand its market presence, both geographically and in terms of services offered. This may include entering new cities or regions and introducing additional services such as food delivery or partnerships with public transit agencies.

Sustainability: Gride acknowledges its role in environmental sustainability and is actively working on reducing its carbon footprint. This involves promoting electric and hybrid vehicles, implementing eco-friendly practices in its operations, and exploring ways to offset emissions.

Regulatory Compliance: Staying compliant with local and national regulations is a critical focus area. Gride collaborates with government authorities to ensure it operates within the legal framework while also advocating for ride-sharing-friendly policies where necessary.

Community Engagement: Gride recognizes the importance of being a responsible corporate citizen. It engages with local communities, supports charitable initiatives, and contributes positively to the areas it serves.

Data Security and Privacy: Protecting the privacy and data of both riders and drivers is a top priority. Gride invests in robust cybersecurity measures and complies with data protection laws to maintain trust and confidence.

Continuous Improvement: Gride is committed to ongoing self-assessment and improvement. This involves gathering feedback from both riders and drivers, conducting internal audits, and adapting its policies and practices to address evolving needs and challenges.

Q. What strategies does Gride implement to meet the growing market demand?

Gride employs several strategic approaches to effectively meet the growing market demand for ride-sharing services. These strategies are designed to ensure scalability, customer satisfaction, and market leadership. The following are some of the key strategies that Gride implements.

Technology Innovation: Gride invests heavily in cutting-edge technology to enhance the efficiency and convenience of its platform. This includes improving the app’s user interface, adding features like real-time tracking, and exploring emerging technologies like autonomous vehicles to meet demand efficiently.

Driver Acquisition and Retention: To meet increased demand, Gride actively recruits and retains a pool of drivers. This includes offering competitive incentives, bonuses, and flexible working arrangements to attract and keep skilled drivers on its platform.

Dynamic Pricing: Gride uses dynamic pricing algorithms to balance supply and demand during peak times. This ensures that rides are available when customers need them while also incentivizing more drivers to be on the road during high-demand periods.

Market Expansion: Gride continuously assesses new markets and regions for expansion opportunities. This strategy allows the company to tap into previously underserved areas and cater to a broader customer base.

Service Diversification: In addition to standard ride-sharing services, Gride may diversify its offerings to include options such as food delivery, courier services, or partnerships with public transportation systems, as already noted. This expansion can help capture additional market share and meet diverse customer needs.

Customer Loyalty Programs: Gride implements loyalty programs and rewards to retain existing customers. These programs can include discounts, referral bonuses, and exclusive benefits for frequent riders.

Partnerships: Collaborating with other businesses and organizations can help Gride expand its reach and meet market demand more effectively. Partnerships with hotels, airports, event venues, and more can facilitate access to a broader customer base.

Data-Driven Decision-Making: Gride leverages data analytics to gain insights into rider behavior, demand patterns, and driver performance. This information helps the company make informed decisions and allocate resources efficiently.

Customer Support and Safety: Gride prioritizes customer safety and satisfaction by providing responsive customer support and implementing safety measures, such as background checks for drivers and in-app emergency features.

Marketing and Branding: Effective marketing and branding campaigns are essential to attracting and retaining customers. Gride invests in marketing efforts to raise awareness, promote its services, and differentiate itself from competitors.

In summary, Gride’s strategies to meet growing market demand encompass technological innovation, driver management, pricing flexibility, expansion, diversification, customer loyalty, data analysis, customer support, and effective marketing. By implementing these strategies, Gride aims to not only meet but also exceed the expectations of an ever-expanding customer base in the ride-sharing industry.

Q. Can you introduce us to your services? What are their main features?

Certainly, let me introduce you to our services at Gride and highlight their main features.

Ride-Sharing: Our primary service is ride-sharing, which connects passengers with nearby drivers through our user-friendly mobile app. Key features include the following.

• Convenience: Users can book rides with just a few taps on their smartphone, eliminating the need to hail a taxi or wait for public transportation.
• Real-time Tracking: The app allows passengers to track their driver’s location in real-time, reducing uncertainty and wait times.
• Safety: Gride prioritizes safety with driver background checks, in-app emergency buttons, and driver and trip ratings to maintain a secure environment.
• Pricing Transparency: Users receive upfront fare estimates and can review trip costs before confirming a booking.
• Cashless Payments: Payments are cashless and secure, with various payment options, including credit cards and digital wallets.
• Rating System: Both drivers and passengers can rate each other after each trip, fostering accountability and improving service quality.

Food Delivery: In addition to ride-sharing, Gride offers food delivery services. Key features include the following.

• Restaurant Selection: Users can browse and order from a wide range of restaurants and cuisines available on our platform.
• Order Tracking: Real-time tracking lets customers monitor the status of their food delivery and estimated arrival time.
• Contactless Delivery: Our drivers follow contactless delivery protocols to ensure the safety of both customers and drivers.
• Rider Ratings: Customers can rate their delivery experience, helping us maintain a high level of service quality.

Car Rental: Gride also offers car rental services with the following features.

• On-Demand and Scheduled Cars: Users can request or schedule cars.
• Car owners can put their cars on our platform: They can rent them from their convenience store houses.

We are dedicated to continuously improving our services to meet the evolving needs of our customers and the communities we serve.

Genel Moliere, | Founder & CEO

Genel Moliere, hailing from Bassin-Bleu, North West, Haiti, was born on March 22, 1978. Being the second of nine siblings in the Moliere family, he commenced his education at the National School of Bassin-Bleu at the age of 10. Following his primary education, he relocated to Port-Au-Prince to complete his secondary education. Subsequently, in 2010, during the devastating earthquake that shook Haiti, he traveled to Lima, Peru.

With a distinguished career as a Chief Executive Officer, Genel possesses a natural leadership style and unparalleled business acumen. Beginning his professional trajectory as an environmental engineer in Lima, Peru, he later shifted to the United States (Naples, Florida) in 2012, where he built his first company Sol Electronix, and two years later, in 2014, he moved to Georgia where he initiated his big entrepreneurial venture by co-founding Kingdom Group International LLC. Renowned for his strategic leadership capabilities, Genel has consistently enhanced operational efficiency and fostered strategic partnerships with stakeholders, driving necessary change to achieve impressive results.

He has an impressive track record of creating successful businesses, including GMO Consulting, Tigrate International Game LLC, Sol Electronic Inc., Guacanagaric Investment Group (GIG), and Gride Technology.

“We look forward to serving you and remain dedicated to being your trusted transportation and delivery partner.”