Ntiva: Breaking Barriers and Excelling as a Proactive IT Partner for Business Growth and Advanced Cybersecurity Solutions

At the helm of Ntiva is Steven Freidkin, a forward-thinking leader who has propelled the company from a small IT consulting firm to one of the nation’s top 30 Managed Service Providers (MSPs). Since Ntiva’s inception in 2004, Freidkin’s strategic vision and commitment to delivering cutting-edge technology solutions have played a pivotal role in the company’s remarkable growth. His leadership philosophy centers on building trusted partnerships with clients by offering proactive IT services designed to enhance productivity, profitability, and security. Ntiva specializes in providing proactive managed IT services, cybersecurity solutions, and strategic technology consulting, ensuring businesses stay ahead of technological challenges. With hundreds of expert technicians and a US-based 24/7/365 service desk, the company is uniquely positioned to deliver enhanced service levels. Critical business data is safeguarded by an in-house security team that employs advanced tools to monitor and mitigate threats round the clock.

What Sets Ntiva Apart: Core Differentiators

Four defining factors distinguish Ntiva in the competitive MSP landscape:

• Local Roots with a National Presence: While operating nationwide, Ntiva retains a personal touch by offering localized services through trusted advisors in key regions. This approach ensures clients receive customized solutions tailored to their unique business environments.
• Strategic Vision for Long-Term Growth: Ntiva isn’t just an IT service provider—it’s a strategic partner. By focusing on user experience and implementing solutions that reduce risks while driving growth, the company enables businesses to leverage technology as a competitive advantage.
• A Talented Team with a Growth Mindset: The Ntiva team is comprised of world-class professionals who continuously hone their skills. A culture of ongoing education and specialization ensures that clients benefit from innovative solutions and best-in-class service.
• Commitment to Social Impact: Ntiva’s dedication to community involvement goes beyond offering IT solutions. The company actively creates meaningful career opportunities and supports local organizations, reinforcing its role as a responsible corporate citizen.

Comprehensive IT Solutions for Every Need

Ntiva offers an extensive range of services that cater to diverse industries, including government, healthcare, financial services, manufacturing, and more. Its core services encompass:

• Managed IT Services: Full-scale IT support, from help desk services to network monitoring and server administration.
• Cybersecurity Solutions: Advanced services, such as endpoint detection, intrusion response, vulnerability assessments, and dark web monitoring.
• Cloud Solutions: Managed cloud infrastructure, security, and data migration services, ensuring businesses can scale securely.
• IT Consulting: Strategic guidance through virtual CIO and CISO services, helping companies align their IT strategies with business objectives.
• Digital Transformation: Solutions that integrate systems and data, enabling seamless business processes and innovation.

Ntiva’s Security Commitment: Trust in Every Interaction

With cybersecurity threats evolving at an unprecedented pace, Ntiva prioritizes its clients' security through stringent measures and industry best practices. The company’s comprehensive security program covers:

• Personnel Conduct and Security Awareness: All employees receive rigorous security training and adhere to high standards of confidentiality and ethics.
• Operational Security: Ntiva employs robust procedures, including vulnerability assessments; patch management, and endpoint protection, to ensure data integrity.
• Incident Management: A formalized incident response plan is in place to swiftly address potential breaches, minimizing impact and downtime for clients.
• Business Continuity and Disaster Recovery: Ntiva’s backup and recovery programs are designed to ensure uninterrupted operations in the face of unforeseen events.

Compliance and Data Privacy: A Non-Negotiable Standard

Understanding the critical importance of regulatory compliance, Ntiva adheres to NIST 800-171 standards and undergoes regular independent audits to maintain SOC 2 compliance. The company’s privacy program ensures that client data is handled with utmost care, following strict guidelines on access, use, and disclosure.

Expanding Horizons: Ntiva’s Impact on Industries

From small enterprises to large corporations, Ntiva serves clients across various sectors, helping them navigate the complexities of IT management, cybersecurity, and digital transformation. By tailoring its services to meet industry-specific needs, Ntiva has become a trusted name in Government Contracting, Healthcare, Financial Services, Manufacturing, Private Equity/M&A, Education.

A Forward-Looking Mission

As technology continues to evolve, Ntiva remains committed to staying ahead of the curve. The company’s ongoing investment in advanced technology, talent development, and community engagement underscores its mission to help clients achieve sustainable success. Freidkin’s leadership ensures that Ntiva will continue to innovate and expand its service offerings, delivering unparalleled value to its growing client base.

Steven Freidkin, Chief Executive Officer

“True success lies in building lasting partnerships. At Ntiva, we are not just solving IT challenges—we are enabling businesses to thrive by unlocking the true potential of technology.”