Reliable HR solutions for the travel, hospitality & lifestyle industry: ACI HR Solutions

Established in 2012, ACI HR Solutions (ACI) stemmed from a need identified by Founder & CEO, Andrew Chan for a specialist firm owned and operated by people from within the industry. With over 60 years of combined management experience in the sectors it serves, ACI is an award winning specialist Recruitment, Executive Search and Professional Training firm dedicated to the Travel, Tourism, Hospitality and Lifestyle Industries. At ACI, the team understands that finding the right talent is critical to an organization’s success, and finding the right opportunity is paramount to a candidate's career. ACI is passionate about connecting clients with the very best talents, and takes pride with the philosophy of “growing the industry one talent at a time.”

ACI consultants are not only more knowledgeable about the sectors they serve; ACI is truly Better Connected! The one determining difference and distinct advantage of ACI are its people. The company’s highly-regarded team of consultants comprise of professionals from the industry with proven experience from across the globe. ACI keeps its talent pipeline filled by constantly interacting with talented industry people.

CV Service

The importance of a well-crafted CV cannot be overstated. ACI, Asia's largest recruitment firm dedicated to the Travel, Tourism, Hospitality, and Lifestyle Industry, understands the significance of a CV that distinguishes itself in a competitive job market. In Asia, CV formats significantly differ from those in Europe, the United States, Australia, and other parts of the world. ACI's vast experience in the industry has revealed the distinct expectations of HR professionals and the complexities of recruitment software. Their insight into these nuances is invaluable for job seekers. ACI acknowledges the prevalence of HR departments utilizing recruitment software that relies on keywords for CV screening. In a world where hundreds of CVs inundate HR desks, the role of keywords cannot be understated. As the company that deals with a multitude of CVs daily, ACI is well-versed in what HR personnel seek and the intricate workings of recruitment software. They recognize that a professionally formatted CV is a vital component in navigating this competitive landscape.

The contemporary job market is a highly competitive arena. Job seekers must endeavor to set themselves apart. HR and recruiters are inundated with CVs, and their capacity to meticulously review each one is limited. Instead, they tend to scan the basics. It is imperative that a CV is not only visually appealing but also structured in a way that meets the expectations of HR's recruitment software. Unfortunately, many CVs fail in this regard, often being in the wrong format, which can jeopardize a candidate's chances.

​Q. WHY a Professionally Formatted CV?

A CV is more than just a document; it is a reflection of the candidate. A poorly crafted CV can convey a lackadaisical attitude towards one's career, which is far from the impression a job seeker, intends to create. The CV serves as the first point of contact with potential employers, making it a make-or-break component of the job application process. It is the document that can ultimately determine whether a job seeker receives that coveted interview invitation. ACI recognizes the gravity of the situation and offers a professionally designed CV format that gives job seekers the best possible chance in Asia's competitive job market. Priced at US$89, their services encompass a comprehensive CV overhaul, customized to each individual's unique information. The process includes content filtering, suggestions for additional information, as well as linguistic and content improvements. The final product is delivered in both Word and PDF formats, ensuring that job seekers have a well-rounded tool for their job search.

The process of availing ACI's CV formatting service is straightforward. Once payment is made, job seekers are required to send their existing CV in MS Word format to info@acihr.com. ACI's team of experts then proceeds with the reformatting of the CV and may request any additional information during the first draft. This initial draft is usually delivered within three working days. Job seekers have the flexibility to take their time reviewing the draft and providing feedback. Once ACI receives the revised draft, job seekers can expect to receive their final, professionally formatted CV on the following day.

ACI recognizes that the modern job market is fiercely competitive, and a well-structured CV is essential for success. They understand the intricacies of the Asian job market, HR expectations, and the functionality of recruitment software. Their professionally designed CV format, priced at US$89, is a valuable tool for job seekers looking to stand out and increase their chances of securing interviews. ACI's process is straightforward and efficient, offering job seekers a professionally formatted CV tailored to their unique information. It is a wise investment for those serious about advancing their careers in Asia's competitive job market.

Meet the leader behind the success of ACI HR Solutions

Andrew Chan, MBA is the Founder and CEO of ACI HR Solutions (ACI) and is responsible for the firm’s operations and strategic direction.

He has worked in many facets of the industry, commencing his career as a Travel Agent in Australia and subsequently joining the airline industry, working with Cathay Pacific Airways and Singapore Airlines in customer service and business development roles. Andrew furthered his experience by entering the hospitality sector, working for brands such as Stamford Hotels & Resorts and the Carlton Hotel Group, and later joining Hospitality Marketing Concepts (HMC) as their Director of Business Development, overseeing all sales and marketing activities in Australia, New Zealand and Asia.  In 2005, Andrew took his wealth of industry experience into the world of Executive Search, and was appointed CEO of TMS Asia Pacific where he has established himself as one of the leading HR, Talent and Recruitment experts in travel, tourism and hospitality sector.

A polished and engaging presenter, Andrew has addressed intimate audiences to mega events at travel and hospitality conferences, events, trade shows, as well as educational institutions. He is frequently invited for his commentary by the media, and regularly contributes his expertise on recruitment and HR best practices in industry publications.  Andrew is an active member of several industry associations including PATA, HSMAI, ACTE and SKAL International Singapore. He holds a MBA from the University of South Australia and is a past President of HSMAI Singapore and of SKAL International Singapore.

Andrew has twice been recognized as the Recruitment Entrepreneur of the Year, in 2016 and 2019.

“Partnering with leading industry experts, our regular reports provide detailed insights into employee sentiments, employment trends and salary benchmarks across the industry.”