The Providers of Innovation for Healthcare Practice - PATIENTPOP

People, Process, and Technology

Behind every exceptional product in healthcare is the right team of people bringing it to life. The company has a blend of experiences that drives innovation and establishes a company’s depth of knowledge, diversity of thought, and empathy for the customer.

PatientPop has lived this philosophy since its inception. Now, its team of 400 people (and growing each week) is a collaboration of experienced healthcare executives and experts from across industries. All dedicated to bringing brilliance to providers, so they can thrive amid today’s challenges and tomorrow’s ever-changing trends.

The Process

Whether you’ve just joined PatientPop or have been with it for years, its dedicated staff focuses on each stage of your practice growth. It begins with an Implementation Manager who gets you ready and launched onto the PatientPop platform in 30 days or less.

Then, your Customer Success Manager ensures your satisfaction and monitors your progress, sending performance updates, and adjusting strategy when needed. The PatientPop Support team is also available to assist, quickly responding to your questions and ensuring you stay on the forefront of digital innovation.

Technology

PatientPop drives results for practices with a platform we’ve designed specifically for providers, focusing on the critical areas of practice growth, from a superior web presence and SEO to proven content marketing strategies.

Every digital touchpoint is optimized for both desktop and mobile and ensures a modern, convenient HIPAA-compliant experience. As your practice grows, the firm leverages its proprietary data to determine the right strategies, while continually evolving its cloud-based offerings, to keep you one step ahead of the changing digital landscape.

The Products Offered by the Company

Website & SEO: Having a nice-looking medical website isn't enough to grow your business. PatientPop powers your practice with a high-performance site that uses the best search engine optimization (SEO) for your specialty and services.

Enhanced web presence: Boost your visibility online with practice and provider profiles that are correct, complete, and consistent across Google, dozens of healthcare websites, and online directories.

Social media, blogs, and advertising: Attract and engage more patients across Google+, Facebook, Twitter, and even your blog, with content it customizes for your practice.

Seattle cardiology practice doubles new patients: With a top-performing medical website and optimized online profiles, Speck Health saw 120% more new patient appointments and a big boost in search traffic.

Appointment confirmations and reminders: Send perfectly timed patient reminders by email and text alert, and easily track patient confirmations. Keep your schedule full and in balance, saving time and resources.

Practice growth dashboard: Gain unprecedented insights with the PatientPop practice growth dashboard, displaying your appointment requests, search rankings, patient reviews, marketing ROI, practice growth metrics, and much more.

Chicago podiatrist streamlines services track explosive ROI: To promote new services, this multi-location podiatry practice moved from multiple vendors to PatientPop.

Patient satisfaction surveys: Send surveys automatically after every office visit, with a method that encourages patients to quickly provide feedback and share their positive experiences online.

Greater patient connection and efficiencies: When the PatientPop platform integrates with your EMR, enhanced online scheduling and appointment reminders drive more patient visits, while more patient feedback requests help improve your online reputation. All executed by a team that knows how to integrate with your system quickly.

Virginia dentist doubles new patient growth with Dentrix integration. When Allegra Dental integrated PatientPop into their Dentrix calendar, scheduling became more efficient and new patient appointment requests jumped 102%.

Online scheduling: With its easy online booking available across the web, visitors convert into patients anywhere they find you. When it integrates with your scheduling system, patients see your availability in real-time, for greater ease and convenience.

The Founding Fathers

Luke Kervin | Co-founder & Co-CEO

Luke oversees all aspects of strategy, operations, and product development at PatientPop. The company is the third successful business venture for Luke. Before co-founding PatientPop, he co-founded and was the president of ShopNation, and was also the first executive hire at StarBrand Media. Luke holds a business degree specializing in commerce and finance from the University of Toronto.

Travis Schneider | Co-founder & Co-CEO

Travis oversees all aspects of strategy, sales, and business development at PatientPop. Before co-founding the company, Travis co-founded and served as the CEO of ShopNation. He also co-founded and served as the CEO of StarBrand Media. Travis holds an Honors degree in Business and Economics from Wilfrid Laurier University. He is also a two-time recipient of the KPMG Enterprise Entrepreneur Award.

"We have an incredible team at PatientPop, focused on innovation and a mission to improve healthcare."