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Although social media may have first been used to stay in touch with friends, it has evolved to become a useful tool for marketing. Your potential audience will expand together with the increase in social media users.
Let's start with a fundamental truth: your company requires a strong social media presence.
It doesn't matter if you manage a huge national corporation or a small local business. The use of social media is not only a fad. It is a crucial component of your company's marketing plan. Social media by itself, however, is insufficient to promote business expansion. Social media platforms may help you build relationships with your customers, raise brand awareness, and improve leads and sales.
More than three billion people use social media each month, and both the user base and engagement on major sites are constantly growing. You may not be aware of this, but you are currently prepared to launch your company's social media. You don't have to be familiar with all the scary buzzwords or possess the ideal number of followers. You can begin going right away and even have fun while doing it. Due to the everyday exposure of brands to customers who regularly log on to social media, it offers enormous opportunity for businesses.
Users of social media are more tied to products and companies. Users are more frequently using mobile and IoT devices to access the internet in addition to accessing social media on laptops. According to a study, more than half of Americans open social networking apps on their phones more than ten times per day and use them for at least ten minutes each time. When you add it all up, you spend at least 1.5 hours per day on social media. With so much time spent in front of a screen, marketers have what seems like unlimited opportunity to engage with consumers in fresh and original ways. Customers can immediately contact brands with queries or grievances, while brands are able to target potential leads with pertinent products.
Social media also helps motivate customers to make a purchase. In fact, nearly 40 percent of consumers say social media is their main purchase inspiration.
What metrics to use for social media marketing?
Reach and impressions are frequently the main priorities in social media marketing. If raising brand awareness is your ultimate objective, your success will be determined by how many people view your material. Additionally, you should take a look at followers, brand mentions, shares, comments, and engagements.
You should also be aware of clicks, conversion rates, and ROI if you're utilizing your social media marketing to generate leads or close purchases. These parameters can be manually tracked using spreadsheets and analytics available from each platform. However, using a social media management platform might be simpler. These platforms allow you to schedule posts, keep an eye on your social metrics, and reply to user mentions.
Does it really matter?
Any digital marketing strategy must include a strong social media effort. You may communicate with your fans on social media in a number of different ways and through a number of different channels. Additionally, sharing many posts per day is totally appropriate depending on the platform, which isn't possible with email marketing.
In your digital initiatives, social media marketing shouldn't, however, entirely replace emails. Compared to social media, email is 40 times more effective at acquiring customers and continues to be the most profitable digital channel. Your best option is to mix your techniques rather than having to choose between social media and email marketing.
Knowing the crucial functions social media plays in marketing, you and your organization has to make good use of it. Now all you have to do is specify exactly what you and your business want to accomplish using social media and develop marketing strategies to support that endeavor.