The Silicon Review
Our single point of contact and our flexible service model has been a staple of our offering for decades: Dean Lucente, CEO AmCheck Payroll Services
In a business, employers often wear many hats and perform various duties. Payroll stands out as perhaps the most important task of all, one that affects the whole company, and it is something that you never want to neglect nor potentially mess up.
By outsourcing payroll and any number of small business payroll services, businesses not only reduce costs and risks, but they are able to better focus on their growth and success of their business.
In light of the above mentioned, we are excited to present AmCheck Payroll Services, one of Americas leading Human Capital Management service companies.
AmCheck offers payroll, benefit, and human resource management solutions and technology to small, mid and enterprise clients. Some of their technology offerings include Applicant Tracking, Paperless Onboarding, Online Benefits Enrollment, and Time keeping. Their services include items such as employee benefits administration, ACA compliance, retirement services, worker’s compensation claims management, reporting and safety plans. The company was founded in 1996 and is headquartered in Phoenix, Arizona. AmCheck has more than ten business locations: Austin (Texas), Denver (Colorado), Irvine (California), Los Angeles (California), San Diego (California), Las Vegas (Nevada), Portland (Oregon), Salt Lake City (Utah), Schaumburg (Illinois), Chicago (Illinois) and Tampa (Florida).
Interview Excerpt: Dean Lucente
What was the impetus for launching AmCheck?
After having tremendous success with a national payroll provider and having a passion for the business, in the mid-nineties, I felt that launching a payroll service that had a client-centered philosophy with high-touch and high-service offering would not only be much different than what I experienced at the national company I was employed at, but would bring added value and be very appreciated by employers. The overall sentiment was that employers were being underserved in the market and much of the decisions were done for stockholders, not for the clients.
How successful was your first system implementation? Share the experience?
Our first implementation was quite successful. Through effective planning, our project team and key stakeholders, such as our partners and project participants, agreed on what was going to be done, who was going to do it, when and how. We had a robust starting plan which evolved, however it helped us to optimize the use of our project resources and limit the time spent on resolving problems during implementation.
What were the grounds on which you have expanded your company and its offerings over the years?
We have expanded geographically based on having the right people at the right time with matching philosophies and a passion for our products and services. We prioritize expanding offerings based on a variety of factors. These expansions were typically driven based on our client needs, on what competitors or the industry in general are doing, and from our own internal expertise.
What challenges did you face in your initial years? What can your peers learn from it?
In our initial years we had some challenges like most start-ups. One challenge was how and where to utilize limited resources. Thankfully at AmCheck, we stayed true to our course and used our resources mainly towards our core offering. There are many distractions and diversions of capital or resources; it’s vital that the guidelines are defined.
What are your company’s core values and how are they relevant to AmCheck?
Our core values are summed up as: unique client experience, pride in our work, integrity, collaborative teams, fulfilling environment and strategic planning.
Every executive, team, and individual adopts these values as their own when applying efforts to every project and in every aspect of developing client relationships. Operating at this level of understanding and perspective keeps us focused on our larger goals:
What do you feel are the reasons behind:
Your product popularity: Our products are very popular because we save employers vast amounts of time and expense. Employers are able to “single-sign-on” and have all of their human capital needs taken care of with one login in one database. Additionally, we take a stake in our client’s adoption of our products through training, learning and education.
Your consistent growth as an organization: We stay true to our offering. Our customers understand what we do and how we are different from our competitors. Our single point of contact and our flexible service model has been a staple of our offering for decades.
Where do you see your company a couple of years from now?
As leaders of AmCheck, we are stewards, and we seek to not only facilitate our growth, but our customer satisfaction, our employee happiness and have a positive effect in the community. Our growth trajectory is greater than in any time in our history, I see our company doubling in revenue over the next two years.
Meet the Leadership Team
Dean Lucente, CEO: Mr. Dean Lucente serves as Chief Executive Officer of AmCheck Payroll Services. He has over 25 years’ experience in the outsourced Payroll and Human Capital Management Industry.
Michael Lockard, COO: Mr. Michael Lockard serves as Chief Operating Officer of AmCheck Payroll Services. He has over 20 years’ experience in the outsourced Payroll and Human Capital Management Industry.