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Anchanto – Simplifying backend e-commerce operations for businesses through innovative SaaS platforms

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Nowadays, there are a myriad of ways to set up a retail business online, from Instagram-only online shops to global ecommerce marketplaces. And while ecommerce has been around for a while now, the attitude of business owners towards ecommerce platforms has evolved, which the growing popularity of such emerging concepts as the MACH architecture proves. The outbreak of the COVID-19 pandemic was a critical moment for a variety of businesses. Ecommerce, on the other hand, was one of the few industries to benefit from the pandemic. However, as consumers are increasingly relying on online shopping, satisfying the ever-growing demand has become a significant challenge for ecommerce businesses. Many companies that operated conventional on-premise platforms weren’t ready for such a massive spike in consumer demand. For web stores to handle increasing amounts of traffic, companies have to increase server bandwidth and expand data storage, which requires a significant upfront investment. In hopes of finding alternative solutions, ecommerce companies have turned to software-as-a-service platforms.

Anchanto is a global B2B company that offers a suite of SaaS products for the Digital Commerce & logistics businesses. Connected to 200+ systems partners (marketplaces, web stores, last-mile carriers, accounting tools, ERP), Anchanto’s technology is designed to enable the operational growth of Logistics Companies, Brands, Distributors, eCommerce enablers, and Retailers. With a philosophy to make eCommerce management, logistics, and cross-border trade simple for everyone through technology, Anchanto operates from its offices across Singapore, Malaysia, Indonesia, The Philippines, Thailand, India, Vietnam, South Korea, UAE and Australia. Headquartered in Singapore, and with a local presence in 10+ countries across Asia, Europe, and Middle-East, Anchanto serves hundreds of companies such as L’Oréal, HP, DHL Supply Chain, Asendia, Rhenus Logistics, Fossil, Decathlon, Panasonic, Unilever, The Body Shop, The Poney Group, Stanley Black & Decker, Nestle, Skechers, to name a few.

SaaS Solutions to Elevate Your Sales and Logistics Operations, End-to-End

Order Management: Anchanto order management is an all-in-one enterprise solution with the capabilities, integrations, and agility needed to run multichannel selling operations at scale. Orchestrate multichannel orders, centralize your inventory, enhance and distribute your catalog, run complex promotions, generate your shipping labels, and much more. Orchestrate, track and manage all your orders from a central dashboard, online or offline. Never miss another order—and comply with all your SLAs. Deliver a better shopping experience with Click-and-Collect, ship-from-store, multi-warehousing and more. No more underselling/overselling with a centralized inventory, updated in real-time. Be ready for every sales season with intelligent insights that help you plan and manage inventory levels. Drive efficiency with multi-warehousing capabilities that manage routing across multiple locations. Create, edit, and manage kits, bundles and groups of products in a few clicks to list across all your channels at once and offer discounts, pre-booking, flash sale and MRP adjustments to stay ahead of competition.

Warehouse Management: Manage eCommerce and B2B logistics operations from one single platform, on handheld devices and desktops. Leverage pre-built onboarding workflows, advanced inbound/outbound features and industry specific stock management capabilities to efficiently run your operations. Manage inbounds smoothly with intelligent receiving & Quality Control, PO & ASN manager, and programmable put away workflows. Efficient pick-pack strategies (FEFO, FIFO, wave, zone) using handheld devices to speed up your dispatch. Optimize product movements from storage to shipment. Store products safely with specialty storage options like cold storage, hazardous material, high value inventory etc. Periodic stock take and automated replenishments enable you to monitor inventory levels and eliminate stock out events. Whether you track your inventory by batch, lot or even serial number, always get 100% accurate audits.

Control Tower: Get end-to-end visibility on your entire supply chain network in real-time. Identify bottlenecks in your operations with a granular and high-level view of your operations. Monitor carrier performance by tracking SLA compliance, delivery delays, and guaranteed delivery dates across countries. Predict unexpected events in your operations and take quick action. Quickly highlight missed SLAs and other performance gaps of your carriers via customized reports. Compare carrier and event data at any time and manage your customer orders by exception. Get alerted when order delivery doesn't meet customer expectations. Access and manage several pre-built e-commerce integrations along with your internal systems. Integrate with shipping & tracking tools, warehouse management & order management systems for full visibility.

Operations Experience: No need to open up your entire backend system to your customers. Take control of the platform access you want to grant them and customize the 'customer portal' with your own brand colors and assets. Provide autonomy to your customers by giving them access to a pre-built library of marketplace, web store and carrier integrations. Empower them to carry out order and inventory management operations independently, with speed and at scale. Deliver flawless operations management to sellers across multiple e-commerce and fulfillment services. Leverage API driven automation to instantly customize and set up marketplaces, last mile carriers and other systems in your ecosystem.

Vaibhav Dabhade | Founder & CEO

"We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management."

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