Avex: E-Commerce specialist building & optimizing customer experiences for high-growth brands

The Silicon Review

In a world of screens and devices, businesses are blooming rapidly through e-Commerce. But it is a very crucial task to find e-commerce experts for a business, who is focused to help the business grow. Thus, companies like Avex are established to help people to establish a business. Avex is an e-Commerce agency that builds & optimizes customer experiences for high-growth brands. They are focused on helping brands grow and delivering value. Avex is a team of specialists in e-Commerce, design, customer experience, web development, and growth optimization. They live at the intersection of technology, creativity, and commerce. They are the partners that align with the client’s business goals to provide real, measurable results by building, deploying, and optimizing e-Commerce experiences. They have 35+ employees focusing on growth, 70% of them are female and 1% of the company’s revenue is donated to No Kid Hungry.

Q. Why Avex?

Avex is a New York City-based e-Commerce agency that is obsessed with a growing business. Avex is a top-rated NYC Shopify Plus Partner and Shopify Agency. Their high-growth clients leverage the power of the world's most scalable e-Commerce platform to grow their businesses. Unlimited bandwidth, 99.98% uptime, PCI compliance, and an intuitive backend system allow their clients to focus on their brand, not on the tech. As a Shopify Plus Partner Agency and e-Commerce development agency, Avex leverage the power of the platform to design, develop, and optimize beautiful e-Commerce websites for fashion & lifestyle brands. As one of the best Shopify agencies in North America, they leverage the platform to help their clients produce results. They like partnering with merchants to help them scale through data-backed e-commerce development & UX design services, conversion rate optimization, and Klaviyo email marketing services. They design, develop and optimize e-Commerce websites & email marketing campaigns for some of the world's most popular brands such as Hugo Boss, Balance Athletica, Kith, De Soi, One Blade Shave, O’Neil, Novus Shoe, and many more.

Avex’s Services

UX Design and Development: Avex helps in UX design and services by delivering complex commerce solutions at scale. As an NYC Shopify Plus Partner Agency, they build fast, beautiful, and high-performing e-Commerce websites that increase conversions. Their team of designers, strategists, and developers will bring the client’s vision to life with their UX/UI Design, Shopify Plus Development, Bespoke 3PL Integrations, Solution Architecture, and Headless Commerce.

Email Marketing and SMS: Avex helps in email marketing with the help of revenue-generating Klaviyo email marketing services to fuel a brand’s growth. They leverage the power of Klaviyo to increase email marketing revenue and retention for their clients. Their team of email marketers, e-Commerce experts, designers, and copywriters, works together to support the brand's growth. From automation and Klaviyo setup to monthly campaigns and AB testing they do everything for the growth. Our team of e-Commerce work together to support their marketing goals through Email marketing audits, Campaign design, List growth & segmenting, Klaviyo Flows, AB testing, SMS marketing, and Copywriting.

Conversion Rate Optimization: They rapidly build, optimize and test high-converting digital experiences for e-Commerce brands. They use conversion rate optimization and monthly support to increase sales. “Growth X” is their strategic support process for optimizing and scaling e-Commerce brands. From e-Commerce design and development to conversion rate optimization & analytics they do everything by AB Testing, Personalization, Analytics, and Heat Mapping, and e-Commerce Consulting.

Creative and Branding: They help in creating and branding as well. Their creative directors and designers have worked with brands such as KITH & Hugo Boss to provide design support and direction. Avex does everything from branding and content strategy to campaign design and social media assets with Branding & identity, Copywriting, Creative Direction, and Style guides.

Headless Commerce: Headless commerce delivers a more robust commerce experience for high-growth & enterprise brands and utilizing APIs, JAMStack, and PWA technology, headless commerce provides sub-second page speeds & unlimited control over the content. Along with that Avex has Contentful CMS and Gatsby, Next.js, React, etc.

Platform Migrations: Avex has handled complex data migrations from e-Commerce platforms such as Magento, BigCommerce, Woo Commerce, and custom solutions. Their data migrations are safe and secure, with a focus on SEO and 301 redirects. They migrate customer data, products, content, order history, and more.

SaaS and Integrations: They partnered with some of the best SaaS companies in the world to deliver a best-in-class e-Commerce experience, such as Yotpo, Klaviyo, ReCharge, Gorgias, Bold, and many more. Avex can also create bespoke integrations to connect ERP, CRM, PIM other systems, so you the client can focus on growing their brand.

Apart from the above services Avex also provides, Page Speed Optimization, e-Commerce Discovery, and ADA Compliance. In Avex they don’t just design and code, they plan, strategize, and consult on the best possible solutions to optimize customers' experiences and foster the brand’s growth.

John Surdakowski, Founder and CEO