BriteCore – A modern, all-in-one core insurance platform that supports insurance carriers, startups, and MGAs

BriteCore is a cloud-native core insurance platform for P&C insurers that unlocks business growth, delivers greater productivity, and provides a modern customer experience. With the BriteCore Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals. Trusted by over 90 insurers across North America, BriteCore’s policy administration solution enables midsize carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers.

BriteCore's mission is to enable P&C insurers to grow their business, increase productivity, gain a competitive edge, and build strategic value while delivering an exceptional customer experience. To carry out this mission, the company has hired leaders who have extensive backgrounds in insurance and technology. Working together with the clients and partners, it has created a deep sense of community and friendship throughout its entire ecosystem.

Why BriteCore?

Need help with the BriteCore platform? It's easy to get the support you need. You can access their ticketing system right from the BriteCore platform. BriteCore provides their clients with ongoing support through a team of friendly, knowledgeable, and responsive staff. Their support team has the expertise to resolve data, printing, vendor, and maintenance issues kindly and promptly. The best way to make a support request is to submit a support ticket through your BriteCore portal. You can also interact with their support team on the BriteCore Community Forum. The forum gives you a place to communicate with your peers in the industry and ask questions directly of BriteCore staff and partners. They offer a variety of services and opportunities to help your company optimize operations. Leveraging these services gives you the knowledge and tools you need to provide your policyholders and agents with the most value and the highest standards of customer service.

Community Forum

BriteCore's Community Forum brings clients, partners, and BriteCore staff together to provide an environment to collaborate. Clients can stay up to date on the latest news, bounce ideas off other community members, or partner together to implement new features and integrations. If you are a current client and would like access to the forum, please click on the button below or submit a Zendesk ticket. As the insurance industry trends toward greater levels of customer-centricity, BriteCore is redefining the traditional boundaries and capabilities of policy administration systems (PAS) with the BriteCore Platform by enabling mid-size insurers and managing general agents (MGAs) to gain a competitive edge against larger companies. In fact, recent BriteCore research into current technology and industry trends in North America found 94 percent of survey respondents rely on core systems to support business growth initiatives, improve efficiency and productivity, and modernize operations. Further, the BriteCore P&C Core Systems Survey confirmed industry leaders see modern, cloud-native core systems as a solution to the challenges driving a continuous need for enhanced business operations and customer experiences.

In addition to the BriteCore Platform’s comprehensive digital core functionality, new and enhanced features available immediately include:

E-Signature – Through a new partnership with DocuSign, the BriteCore Platform provides agents and policyholders with the option of signing documents electronically during the quoting and underwriting process. E-signature delivers faster time to revenue, greater ROI and cost savings, and reduced risk through improved compliance.

Advanced Analytics & Reporting – BriteCore extended the core platform to deliver persona-based executive dashboards, advanced analytics and reporting. Now agents, executives, and line-of-business leaders (underwriting, claims, billing) can easily create custom and standard reports, identify new business opportunities for growth or cost savings, and translate their data into actionable insight.

UI Enhancements – BriteCore performed a major update to the platform user interface to ensure the experience for agents, policyholders, and insurance carrier staff benefits from a simple, modern design that is easy to learn and use while delivering a consistent look-and-feel. 

Enhanced Comprehensive IT Environment – Backed by AWS for reliability, scalability, and enterprise-grade security, the BriteCore Platform is relied upon to provide a comprehensive IT environment for completion of mission-critical insurance processes. BriteCore added to the range of Amazon Web Services (AWS) services and technologies used to support the BriteCore platform in such areas as delivering fast and responsive query performance through a robust in-memory engine.

The Visionary Leader behind BriteCore's Success

Ray Villeneuve is the CEO of BriteCore. He is a senior tech go-to-market expert with deep SaaS, Machine Learning, and Artificial Intelligence domain experience. He is disciplined and self-motivated professional with a proven track record building and leading high-performance organizations to achieve aggressive revenue goals and market leadership. Ray has exceptional communication and people skills, adept at building cohesive, motivated teams that achieve organizational goals and are committed to the highest level of professional excellence. Quality-oriented aficionado, adept at creating processes and procedures that improve productivity, decrease costs and drive profitability. He is tech savvy, skilled at recognizing and capitalizing on emerging technologies and leveraging them to create and maintain a competitive edge.

"From essential tools that help you manage daily P&C operations to game-changing features that empower teams to go to market quicker, we've built the definitive platform for insurance software."