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50 Smartest Companies of the Year 2023

Vijay Sivaraman, Canopus Networks Co-Founder & CEO: “Deep insights into customer experience and behavior driven by our state-of-art technology delivers an unprecedented solution that is scalable yet affordable”

Canopus Networks is an Australian company offering an affordable network visibility management solution driven by two emerging technologies, artificial intelligence (AI) and programmable switch (P4) technology. Canopus Networks originated from years of research on Software Defined Networking (SDN) at UNSW Sydney supported by the Open Networking Foundation (ONF), Google, HPE, Cisco and major Telecoms players in Australia. The research pioneered the use of programmable network techniques for traffic classification and application experience measurement. Fine grained real-time pulse of every flow enables accurate classification and user experience measurement for each application.

FlowPulse accurately translates network KPIs to application experience KPIs which truly reflects what the end users are experiencing. Network planning and benchmarking

Unlock the Power of Tomorrow - Your Ultimate Network Planning and Benchmarking Solution!

Network Insights for mastering network planning, engineering, and benchmarking with unparalleled precision to stay ahead of the game at all times.

Future-Proof Your Network:

The telecom landscape is constantly evolving, with new applications and customer demands shaping the industry. With Network Insights, you can proactively plan your network's future capacity and architecture, ensuring it can meet the demands of trending applications and ever-changing customer needs. Stay prepared for what lies ahead and takes your network's performance to new heights.

Continuous Benchmarking for Excellence:

Unleash the true potential of your network with continuous benchmarking capabilities. Network Insights empowers you to track your network's performance using application and customer experience scores, providing real-time insights into its efficiency. No more guesswork - optimize your network based on concrete data, and ensure that you deliver exceptional customer experiences at all times.

A Unified Benchmarking Experience:

Network Insights not only enables internal benchmarking but also produces benchmark results for tests conducted by third-party tools, including various types of active speed tests in the network. Experience a unified approach to tracking and improving your network performance over time.

Shape Your Network for future:

Network Insights puts the power of network planning and benchmarking in your hands, so you're always ready for the future. Witness the transformation as you continuously enhance your network's performance, elevate customer experiences, and pave the way for endless possibilities.

Detect outages and anomalies

Network Pulse, goes beyond the ordinary, enabling you to optimize, operate, and benchmark your network with unmatched precision. With its capability of Real-time Anomaly Detection and Rapid Root Cause Analysis, Canopus takes your telecom operations to new heights.

Discover Unprecedented Segmentation:

Network issues and outages are no longer a mystery with Network Pulse. The company’s data insights segments problems into different parts of your network, including access, radio, transport, core, and even the application server side. With this level of granularity, your operations team can quickly isolate the exact source of the problem, slashing downtime and ensuring efficient resolution.

Customer and Application Experience at the Core:

At Canopus AI, the team believes that everything starts with customer impact. Network Pulse takes this principle to heart, allowing your ops team to prioritize their list of tickets based on the severity of customer and application experience. Say goodbye to guesswork and hello to data-driven decisions that elevate your customer satisfaction to unparalleled levels.

Swift Solutions, Unmatched Efficiency:

Time is of the essence in the telecom world, and Network Pulse understands that perfectly. The company’s real-time anomaly detection empowers your team to detect network outages, degradations, and anomalies in a much shorter time than before. With rapid root cause analysis, your skilled ops team can swiftly pinpoint the problem's origin and implement the necessary solutions without delay. The result? Enhanced network reliability, seamless customer experience, and cost-effective operations.

Embrace the transformative power of Network Pulse and Canopus AI. Witness operational excellence, unrivaled efficiency, and an exceptional customer experience.

Design new products and offerings

In a dynamic telecom landscape, staying ahead requires offering personalized products that resonate with your customers. With User Pulse, designing new, customer-centric offerings becomes a seamless journey. Embrace innovation, elevate engagement, and boost ARPU, all while keeping your valued customers happy.

Personalized Offerings Made Easy:

Understand customer behavior, preferences, and usage patterns to create products tailored to their unique needs. With this data-driven approach, you can ensure that each customer receives an experience that matches their expectations, driving satisfaction and loyalty to new heights.

The Power of Data-Driven Decisions:

User Pulse equips you with valuable data to inform your decision-making process. Analyze trends, identify gaps in the market, and spot opportunities for differentiation. Harness the potential of data to innovate confidently, designing offerings that set your telecom apart and cater to untapped customer demands.

Tracking Progress and Success:

Launching a new product is just the beginning. User Pulse helps you track the progress of your offerings in real-time. Monitor customer adoption rates, measure engagement, and assess the impact. Continuously optimize and refine your offerings based on actionable insights, ensuring they resonate with your target audience and drive sustainable growth.

Vijay Sivaraman, Co-Founder & CEO

“We help Telecoms drive profitability across the business. Engineering teams can drive operational efficiency, products & content teams can improve customer experience and reduce churn, while marketing teams can create new revenue streams.”

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