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Cireson – Leveraging Cutting-Edge Asset Management Solutions That Enhance System Center Service Manager and Configuration Manager Investments


Keeping track of the assets of the company is an important task that can save companies money and time. Asset management is the process of maximizing the assets of the company to provide the best returns to stakeholders. More often than not, it involves asset recovery as well. Businesses have a wide range of assets that include fixed and liquid assets. It is important for a business to be able to manage its assets, and use them to get the maximum possible returns. Asset management allows the organization to keep track of all their assets. It can tell where the assets are located, how they are used, and when changes were made to them. The data from the asset management solution can ensure that asset recovery will lead to better returns.

Cireson was founded on a simple, powerful idea: to empower you to do more with Microsoft System Center. The company makes magic happen by creating cutting-edge Service, Asset and Systems Management solutions that maximize your current System Center Service Manager (SCSM) and Configuration Manager (SCCM) investments. From modern and responsive web-based Service Desk Portals, to real-time remote troubleshooting apps that natively integrate with your ITSM tool of choice, they have got your back. Today, its values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers while pushing technical brilliance forward. Taking pride in their expertise, hey proudly boast some of the brightest and most fanatical IT professionals in the industry.

Providing the Best Asset and Systems Management Solutions

Cireson Service Management: Born to transform your Microsoft Service Manager experience, the apps for Service Manager combine the blazing-fast Cireson Portal for end-users and Analysts alike. All designed for you in the hyper-connected world the company live in across any browser, device, or OS. The free Cireson Self-Service Portal for end users is a complete replacement of the Microsoft Self-Service Portal for Service Manager. Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting incidents, searching the knowledge base, and requesting services from the service catalog. Use this app along with the free Analyst Portal Community app to provide Analysts with web-based Incident Management capabilities.

Asset Management: Every asset has a lifecycle from purchase to retirement. The Cireson Asset Management app directly integrates with Microsoft Service Manager to enhance Microsoft System Center, Server, and Cloud’s powerful capabilities. It provides Asset Managers an effective lifecycle view revealing precisely where a particular asset is at any given moment, and whether or not it’s providing value to your business. Track all your IT asset details from the asset status, location, department, cost center, owner, warranty, maintenance, and software licensing to gain control on your true IT operational costs. Common efficiency gains include planning asset offerings, fulfilling procurement and retirement requests, automating deployments, office replenishments, standardizations, and managing incidents and changes all within Service Manager.

Asset Excel: The Cireson Asset Excel app was designed to interface with its Asset Management app in order to streamline the way you manage data. This app will help you to utilize the power of Microsoft Excel in Asset Management.  It emphasizes bulk import of assets, as well as modification of administration items and warranties/contracts at the click of a button.  The search capability of this app assists you in displaying current software and hardware assets and making the required modifications.  It is Asset Management accelerated by the power of Excel.

Asset Import: The Cireson Asset Import app takes the guesswork out of importing external data into System Center Service Manager. This app allows any out-of-the-box CMDB data, or any information in the Cireson Asset Management app, to be imported from external CSV or SQL sources of truth, exposing an intuitive interface that provides the ability to map columns and schedule imports when required. With the introduction of this app to your Service Manager environment, importing data becomes seamless. One-time imports and configuring XML files become a thing of the past. The straightforward app provides your organization with the ability to build an asset repository of information that is relevant and accurate when working with requests in Service Manager.

Leadership | Cireson

Shaun Ericson is a Co-Founder of Cireson.

Paul Sutton is a Co-Founder of Cireson.

“From modern and responsive web-based Service Desk Portals, to real-time remote troubleshooting apps that natively integrate with your ITSM tool of choice, we’ve got your back.”