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50 Smartest Companies of the Year 2023

Backed by cloud technology, CMiC is the leader in delivering a Next Generation Construction ERP, which is built on a Single Database PlatformTM

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“CMiC invests extensively in R&D, with approximately 25% of the company’s revenue being reinvested in product development — this puts CMiC at the forefront of construction software innovation.”

Founded in 1974, CMiC is the leading provider of unified, integrated, and innovative software solutions which are purpose-built for the construction industry. Their suite of solutions is designed to drive integrated project delivery, optimize workflows and heighten office-to-field communications. With one-quarter of construction firms on ENR’s Top 400 Contractors list making CMiC their construction Enterprise Resource Planning (ERP) system of choice, they service firms ranging from general and specialty contractors to heavy/highway and project owners. CMiC handles more than $100 billion in construction revenue annually.

The fact that the construction sector is always evolving presents opportunities for software providers such as CMiC. The firm is well-positioned to continue to gain market share and drive growth as construction decision makers increasingly acknowledge the need for digital transformation and seek technology solutions to improve their operations.

Gord Rawlins, President and CEO — CMiC, shared with The Silicon Review how he and his leadership team are delivering a revolutionary construction management platform that powers a variety of companies in the in the construction industry and eases the often inconsistent workflows for thousands of construction teams on a daily basis.

CMiC: An Unparalleled Commitment to Product Innovation, Coupled with a Strong Focus on Customer Excellence

By choosing CMiC as their long-term technology partner, their customers have chosen a comprehensive approach to project management, all powered by a Single Database PlatformTM.

With a laser focus on innovation, CMiC also invests extensively in R&D. Approximately 25% of the company's revenue is reinvested in product development, catapulting them to the top of the construction software innovation. CMiC both attracts new clients and retains existing ones by providing cutting-edge features and capabilities, offering various forms of services, helping their customers drive growth and profitability, all while forging strong partnerships from the leadership suite to the jobsite.

This dedication to innovation enables CMiC to respond to changing market demands and provide cutting-edge solutions to its customers. CMiC helps companies by equipping them with robust applications to help gain actionable insights, make data-driven decisions, and optimize their processes to increase productivity. This is made possible by incorporating emerging technologies such as artificial intelligence and data analytics within their technology.

CMiC’s industry-leading technology, which includes an open API interface, a superior project management application, a strong user experience and interface, and a distinct consistency across our modules, is a true reflection of their innovation focus. What’s more, their organic software development is produced in-house and is based on a single code set, with their robust feature set allowing for tight data movement between applications. On top of that, they have a strong integration partner ecosystem, which enhances the value of the CMiC platform as well as their service offerings.

One-Stop Solution: An Exhaustive Suite of Solutions Designed to Optimize Key Functional Areas

CMiC's ERP is comprised of a vast array of software applications within key product pillars: CMiC Financials and CMiC Project Management. Here is an overview of each of these categories.

CMiC Financials

CMiC Financials helps construction firms manage accounting, human capital and payroll, inventory, and equipment — effortlessly. Through its cutting-edge, industry-specific functionality with proven workflows, CMiC Accounting delivers total visibility of real-time data in complex environments with shifting cost structures — equating to persistently reliable financial reports and projections, from the corporate office to field operations.

Built to manage construction projects, with "layered-in" business intelligence software to help make data-driven decisions in real-time, key applications include Accounting, HR and Payroll, Opportunity management (CRM) and Resource Planning, as well as Inventory and Equipment Management.

CMiC Project Management

CMiC Project Management software enables teams to collaborate with project stakeholders, control project changes, manage subcontractor tasks, stay on top of material suppliers and simplify the bid process. Key applications in this category include Bidding & Procurement, Project Management, Drawing Management and Project Controls.

From a business benefit perspective, this suite of solutions enables construction firms to complete complex projects with tightly managed costs and timeframes. In addition, managers can track labor productivity, manage labor budgets and payroll, and seamlessly maintain the schedule of field teams.

CMiC CONSTRUCTTM: The Future of Construction ERP

In 2022, CMiC launched their most innovative product suite to date, CMiC CONSTRUCTTM. According to Steve Cangiano, VP of Product — CMiC, "CMiC CONSTRUCT is a brand name given to our latest generation of applications built on top of our industry-leading ERP."

As an enterprise project management solution built with cutting edge technology, CMiC CONSTRUCTTM is designed to help construction firms drive integrated project delivery, optimize processes and heighten office-to-field communications. Foundationally, CONSTRUCT is built with a next generation technology platform “layered in” with business intelligence to help teams make data-driven decisions in real-time.

This product set allows teams to effectively control project changes, manage material suppliers and subcontractor tasks, streamline bidding processes, and improve document management by ensuring frictionless communication and collaboration. Managers gain the capability to track labor productivity, manage budgets and payroll, and accurately maintain the schedule of their field teams.

By design, CONSTRUCTTM offers end-to-end visibility and control over all aspects of construction operations. By offering centralized data, firms can streamline processes, reduce data entry errors, and eliminate redundancies. This promotes greater efficiency and productivity across an organization. More importantly, the solution comes with advanced mobile functionality and provides consistent user-interface across iOS, Android, and the web, with solid offline support. With the flexibility of the user front of mind, the platform also adapts to the user input method — be it a mouse, keyboard or touchscreen device.

As a business benefit, this robust suite of solutions equips users to:

  • Enable creative workflows
  • Accelerate processes and project deliverables through real-time collaboration
  • Optimize cross-platform usage
  • Maximize productivity through strong offline capabilities

To date, the key applications within the CONSTRUCT Suite that have been launched include:

  • CONSTRUCT Project Management, which helps firms manage all aspects of their project delivery operations
  • CONSTRUCT Crew Time, which manages and tracks labor activity, ensuring that each crew member is accounted for, and labor costs are accurately calculated
  • CONSTRUCT Employee Self Service (ESS) enables HR teams to streamline processes, improve accuracy, and save time on administrative tasks
  • CONSTRUCT Check In app enables remote workers to easily enter their time and provides team leads the ability to be compliant through accurate time entry

"As a product leader in the construction software space, our team is committed to driving product innovation. The CONSTRUCT suite is a testament to our focus and effort on next-generation solutions to provide our customers with the best user experience and help them elevate performance in both the short and long term," says Cangiano.

CMiC's Customer-First Approach

One of the secrets to CMiC’s longevity is that it is not just a technology company. On the contrary, with its ever-increasing customer-facing teams — from Implementation Managers to Account Managers to Customer Success Managers, CMiC truly partners with customers to ensure success. Additional forms of support they provide include:

  • CMiC Assist, a robust knowledge poral (which includes hundreds of new training videos)
  • Flexible training (including remote options)
  • A virtual chatbot that delivers in-product help and training resources

“As a customer-first organization, we have improved our solution throughout our 49-year history. While we feel a sense of pride in everything that we produce, there are some product offerings that stand out above the rest. The CONSTRUCT suite, without question, is one of them,” says Rawlins

Looking Ahead: CMiC’s Product Roadmap and Plans for Geographic Expansion

When asked about the company’s goals for the future, Rawlins remarked, "We will continue to expand our CONSTRUCT suite to include more applications, and we will also continue to expand into other geographic areas (e.g., EMEA) and continue to elevate our levels of customer service."

One thing’s for sure — CMiC will continue to secure its foothold in the next generation of construction ERP space for years to come.

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