The Silicon Review
Ninja Van came into existence out of the vision of its founder, Lai Chang Wen, whose experience with the online retail business madehim realize that there could be a more efficient way of delivering and tracking packages after he launched men's custom fashion brand Marcella. Ninja Van is a tech-enabled express delivery company providing hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, Ninja Van started operations in Singapore and has become the country's largest and fastest growing last-mile logistics company, with a network covering six countries across Southeast Asia - Singapore, Malaysia, Philippines, Indonesia, Thailand, and Vietnam.
Why Ninja Van
Delivery options for every budget: Clients can choose from a variety of delivery options. Ninja Van provides same day, next day, express, and standard options.
Flexible parcel pickups: The company offers a variety of pickup options whether customers need its service to pick up their parcels, or prefer to drop them off themselves at its extensive network of drop-off points.
Cash-on-delivery service: When it comes to collect payments, it is a hassle for many companies. However, with Ninja Van, they need not worry. It offers cash-on-delivery services in all areas that the company covers.
Highest service coverage in the region: Ninja Van is the only last-mile courier with almost 100% service coverage in Southeast Asia. Clients can expect consistent, high-quality service across all countries it operates in.
Powered by industry-leading technology: Technology is at the heart of Ninja Van. It offers API integrations, bulk upload of orders via CSV, customized routing solutions, and a complete logistics management system tailored to clients’ needs.
First-class customer support: The company’s goal is to make every delivery experience a delightful one with free redelivery attempts, one-click delivery rescheduling, and self-collection services, customers’ satisfaction is assured.
Hassle-free solutions for shippers of all sizes
Social Media Seller
Ninja Packs: Following are some of the reasons to choose Ninja Packs:
International Deliveries: Ninja Van offers seamless end-to-end cross-border deliveries. It will remove the hassle from customs clearance, Cash on Delivery, and customer returns for clients.
Meet the Visionary
Lai Chang Wen, Co-Founder, and CEO: Chang Wen continues to play a leading role in growing Ninja Van to serve Southeast Asia's e-commerce industries and provide a seamless logistics experience for shippers and shoppers alike.
Chang Wen graduated with a Bachelor of Finance from Singapore Management University and worked as a derivatives trader at Barclays before setting up men's custom fashion Marcella. With a focus on taking the hassle out of the parcel for customers, Chang Wen and his team are dedicated to ensuring that delivery is a simple and seamless affair for their business partners and consumers.
With plans to continue expanding in the current Southeast Asia markets the company operates in, Chang Wen's vision is for a ninja to be within the reach on any consumer in Southeast Asia and cater to their logistical needs.
“Whether you're a big e-commerce platform, a local blogshop, or simply a casual seller, we take delight in delivering for you.