Cytracom: A Leading IT Channel Provider Empowering MSPs by Eliminating VPNs and Firewalls to Enhance Zero Trust Security and Compliance

For modern businesses, software-defined networking (SDN), security, and corporate communication solutions are essential because they provide smooth connection, data security, and productive teamwork. Strong security measures guard against cyber-attacks and data breaches, while SDN streamlines network administration, improves scalability, and maximizes performance. Good communication systems facilitate remote work, optimize processes, and enhance client relations. Businesses risk more downtime, security flaws, inefficiencies, and communication breakdowns without these technologies, which may result in monetary losses, harm to their brand, and operational disruptions in a world that is becoming more and more digital. In this situation, Cytracom can help by offering software-defined networking, security, and corporate communication solutions with an emphasis on Unified Communications as a Service (UCaaS) and Zero Trust Network Access.

The Backstory of Cytracom

As a leader in software-defined networking, security, and corporate communication solutions, Cytracom gives companies streamlined connection, strong security, and improved teamwork. The Allen, Texas-based firm was founded in 2008 by Zane Conkle and Ben Booth, and it specializes in VoIP, messaging, and remote work solutions for small and medium-sized businesses (SMBs) and managed service providers (MSPs).

ControlOne, the company's main technology, revolutionizes network administration by doing away with conventional firewalls and VPNs and using Zero Trust security architecture to guarantee safe connection and compliance. This invention reduces cyberthreats while streamlining network and communication operations for enterprises.

Sverica Capital Management acquired a majority stake in Cytracom in February 2020, which sped up the company's growth and allowed for additional funding for its channel services. With this assistance, the business was able to create cutting-edge solutions that assist MSPs in better managing, selling, and meeting the communication demands of their customers.

By 2024, Cytracom had established a robust network of more than 2,000 MSP partners in the US and Canada, enhancing its standing as a reliable corporate communications and cybersecurity partner. Along with other important executives promoting innovation and expansion, its leadership team consists of Ben Booth as chief financial officer and Zane Conkle as chief executive officer.

In October 2024, Cytracom moved its headquarters to McKinney, Texas, taking over the top two floors of the District 121 building as part of its continuous development. This action demonstrated the company's dedication to growing its business while maintaining its ability to provide cutting-edge communication solutions.

In order to improve its Security and Risk Management (SRM) capabilities, Cytracom acquired Telivy in January 2025, marking a significant advancement in cybersecurity. By integrating cutting-edge Attack Surface Management (ASM) and Data Security Posture Management (DSPM) products through this purchase, Cytracom assisted MSPs and their clients in conducting thorough security risk assessments and streamlining compliance.

Cytracom's primary goal is to safeguard small companies' voices by providing all-inclusive, integrated solutions that free up MSPs to concentrate on their core skills. By offering necessary training, resources, and certifications, the business also makes investments in the expansion of its partners. Enterprise-grade communication and security solutions that are scalable, easy to use, and tailored to their individual requirements are advantageous to customers.

Leveraging State-of-the-Art Services Designed for Managed Service Companies

Software-defined networking at your fingertips

Cytracom's ControlOne software-defined networking solution, which offers Zero Trust security and compliance enforcement, takes the place of conventional firewalls and VPNs. Its identity-based networking, unified threat management, and always-on connection make it ideal for MSPs and SMBs, guaranteeing safe and easy network access. The platform provides cloud-based scalability, safeguards against illegal hardware, and streamlines policy-based access. Businesses may do away with network complexity while keeping strong security thanks to it.

Compliance Enforcement & Reporting

With zero-trust network access, ongoing policy enforcement, and real-time compliance monitoring, ControlOne's Compliance Enforcement & Reporting guarantees that companies adhere to cybersecurity insurance and regulatory standards (such as CMMC, NIST). To avoid setup errors and preserve security integrity, it offers comprehensive audit history, richer event attribution, and extensive reporting. The platform ensures complete visibility and control by integrating with SIEM systems for real-time data synchronization.

Built with your end-users in mind

ControlOne, a unified networking and security platform designed specifically for Managed Service Providers (MSPs), makes IT management easier while maintaining security and compliance. By doing away with the intricacy of combining several security systems, Tier-1 help desk personnel can effectively complete complicated jobs. ControlOne gives MSPs complete control over user access and security while allowing for smooth scaling through co-managed IT support, global security rules, and fine-grained access control.

Zero-Trust, 100% Confidence

By removing common VPN flaws, ControlOne's Zero Trust Remote Access guarantees safe, identity-based connection for companies. It prohibits illegal hardware connections, ensures least privilege access, and permits universal access from any place. The platform keeps up-to-date security monitoring and connects with Azure AD (Entra ID). It improves network security while streamlining IT operations for MSPs and SMBs.

Sell and deliver network and security as a service with elite innovation

Because ControlOne is a fully managed, subscription-based service, MSPs and SMBs may implement network security and connectivity solutions without having to worry about minimums or contracts. The platform ensures uniform security rules for all users and sites by offering scalability, hassle-free hardware management, and dynamically assigned resources. IT operations are made simpler by doing away with the requirement for firmware upgrades, VPN setups, and licensing management.

Zane Conkle | Co-Founder & CEO

“Our mission is to protect the voice of small business for MSPs & their SMB customers. We’re invested in helping our partners grow by connecting the modern workforce — more securely than ever.”