Divurgent: The biggest revolution in the industry

The Silicon Review

Divurgent is a solutions provider focused on what matters most to the client partners. The team disrupts the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for the partners. The team is committed to IT evolution; deploying tailored solutions that help the client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Throughout Divurgent’s 15+ year history, the team have experienced year-over-year growth measured in both revenue and employee headcount. The team takes great pride in the private ownership, stays true to the ELITE values, and is committed to redefining the consulting industry. Excellence, Learning, Innovation, Trust, Enthusiasm, these are the ELITE Values that drive the team to be more and do more, to redefine consulting and transform healthcare for the clients and the communities they serve. The team is passionate about providing innovative solutions that offer the clients the opportunity to improve customer experiences and enhance operational efficiencies.

Staying true to the values, mission, and the vision of a passionate Team has given the team the tools to be a successful firm both externally and internally, growing both as a company and as a Team. In recent years, Divurgent has received distinguishing honors from organizations such as KLAS Research for outstanding service delivery in multiple performance categories and ranks in the top 10 on Modern Healthcare Magazine’s list of The Best Places to Work in Healthcare, making the list for 7 consecutive years. Other accolades and recognitions the team has received over the years include Inc. Magazine’s 5000 List of Fastest-Growing Firms, CIO Review’s 50 Most Promising Healthcare Solution Providers. The industry partners include CHIME, HIMSS, and, most recently, a premier vendor membership with KLAS’s Arch Collaborative.

Best services Divurgent provides its clients

Analytics: Analytics in healthcare is a strategic function that should be a visible part of how the clients’ organization fulfills its mission more effectively. Designing an operating model, enhancing a culture, and developing a strategy to maximize the clients’ ROI in analytics require a break from traditional functional silos in favor of maximum reusability, scalability, and impact. The expert led advisory teams can accelerate the clients’ data and analytics journey. Maximize return on the clients’ organization’s analytics investments, empower SMEs throughout the clients’ organization with an operating model and agility that discovers more impact through smarter solutions. Deliver better results through a product mindset.

Demand for insights exceeds the supply of analytic resources available to produce them. An effective governance and strategy approach for the clients’ data assets will maximize reliability, reusability, and self-service enablement; saving costs by reducing time spent cleaning up, hunting for, and analyzing data. Assess the clients’ analytics talent pool and optimize their responsibilities and competencies. Establish cross functional oversight into the clients’ analytics portfolio to maximize resource investment and maximize data and insights.

The team can provide experienced leadership in successfully pursuing best practice recognition on the HIMSS Adoption Model for Analytics Maturity (AMAM) or through assessing areas within the clients’ organization where scalable, effective, and efficient best practices should be hardwired.

Digital Strategy Services: All healthcare entities – from payers, providers, and payviders – are looking for a cohesive digital experience across their patients and members. Achieving an enjoyable digital experience for customers is difficult, however, and often times can feel impossible. Many organizations are faced with disjointed experiential and digital technologies, soloed governance groups, and de-prioritization of digital experience. Managing the pace of digital technologies, navigating the vendor landscape, and creating a truly customer-centric experience are a balancing act, and on top of day-to-day priorities, many organizations are dropping the ball.

Divurgent is here to help. The team of digital accelerators and experienced technicians will empower the clients’ team with a clear roadmap, actionable strategic plan, clarity of vision, and tactical expertise to see the clients’ project through. An advisor the clients can trust, a partner with empathy, and truly exceptional talent are what the clients can expect with Divurgent. The team delivers state-of-the-art assessments and industry respected benchmarks from HIMSS, CHIME, and KLAS. The team ensures benefits are actualized by developing a plan with the clients that contains measurable & prioritized objectives and key results. The team aids the clients with identifying technology & partnerships that align with the clients’ strategy. The team put people first and focuses on enabling inclusive experiences backed by research and design. The team helps identify opportunities for centralization, reliability, and seamless flow of data that powers and measures digital experiences. The team helps the clients build effective structure & processes to support the clients’ transformation at scale.

Implementation Services: Plan the clients’ project with the guidance and the tools the clients need to set the clients’ projects up for success through the experience, decision making facilitation, and lessons learned. The team brings experience to the clients’ projects to accelerate the clients’ success with tools, leadership, and methodologies to complement or enhance the clients’ vendors. The world-class recruiting team can bring application and technical expertise to the clients’ projects to both get the work done and knowledge share with the clients’ staff as their peers.

With a digital mindset, the trainers can build and execute training that is engaging, virtual as desired, and complete to meet the needs of the clients’ end users. Whether at-the-elbow supports, at-the-desktop support, or even artificial intelligence, the team is re-inventing this market with data driven solutions to ensure success and fiscal responsibility.

Colin Konschak, Chief Executive Officer & Board Chairperson