Javier Gomez, CEO of Dynamic Quest:  A visionary with a strong outlook on future trends and technology, endeavored to create a comfortable work environment for his team

Still relying on your in-house IT team to maintain your systems? It might be time for a change. Technology has come a long way since the days of break/fix IT, and the reality is that most internal IT services aren’t equipped to keep up with the pace of innovation. As a result, many organizations find their IT to be reactive rather than proactive, and their systems struggle to keep up with the demands of a growing business in a digital world. If you’ve ever scoffed at the idea of outsourcing support to a third-party provider because you think your current IT structure is fine or because of concerns about cost, now is the time to reconsider. There are numerous benefits to managed services. The good news is that managed services enable SMBs to play at the same level as middle market and enterprise-level organizations, without overextending themselves — and that’s one of many benefits of the managed services model.

Dynamic Quest is one of North Carolina’s largest managed IT, cloud and security services companies, providing a comprehensive range of technology services to hundreds of businesses in North Carolina and beyond. The dedicated team of experts provides unparalleled support to clients across multiple industry verticals. Their advice is always strategically focused on furthering your business goals. Their managed IT Services range from workstation upgrades to server migration, remote or on-premise, and client support is backed up by their 24/7/365 help desk. Dynamic Quest has an on-site, ultra-secure regional data center with the physical space to store, backup and manages your entire network, data and applications. Dynamic Quest understands that today’s organizations and technology environments are rapidly changing, and your business’ success is at the heart of everything they do. They keep you current, innovative and competitive.

State-of-the-Art Managed IT Solutions and Services Offered

Managed IT services: Dynamic Quest's team’s monitoring and maintenance is designed to protect you from these expensive interruptions. Boost the productivity and performance of your network. As your managed service provider, they provide continuous oversight to help keep big problems from erupting unexpectedly. Your business is shielded from the productivity loss associated with stop-and-start support that is only there when something goes wrong. Their proven stability through proactive monitoring, keeps your network running at all times, fine tune your performance and improve your productivity. Their maintenance strategy reduces downtime through detection, prevention and upgrades. Whether you have a full IT staff, partial staff, or none, their strategic technology advisers can help craft a plan to keep your network running efficiently. When your IT is properly managed, you can serve your customers more effectively.

Managed Cloud Services: The costs and headaches of maintaining your own environment can severely limit your capability for future growth. You get the capacity and functionality you need–when you need it. The cloud offers unlimited opportunity and flexibility. At home, on a plane, or on location — your employees will have the power to do more and collaborate better. With remote access to file servers and applications, employees can access, upload, and download files using any internet-connected device. Never pay for more capability than you need. Dynamically scale your cloud environment quickly and seamlessly. Virtualization enables dynamic resource allocation, maximizing the efficiency of hardware and energy usage. Cloud Services minimizes the cost and hassle of your migration. Whether it is server configuration, migrating data and applications, or upgrading platforms, there are always risks for potential complications. Dynamic Quest minimizes the cost of downtime, potential data loss and drain on your resources.

Security Assessment: A security and infrastructure assessment will identify and document key security controls in your IT environment. When your organization performs a security assessment, it allows you to review your technology portfolio from the view of a perspective attacker. The report will help technology managers make informed decisions on where to allocate resources, what managed security tools they need to invest in, and what additional security controls need to be acquired. There are a variety of laws, regulations, and standards that dictate what assessment is needed. Some governing bodies include HIPAA, PCI-DSS, the Sarbanes-Oxley Audit Standard 5, and the Federal Information Security Management Act (FISMA). Dynamic Quest's ecurity engineers recommend this to be part of your annual IT assessments. Annual reviews will allow your organization to stay up-to-date on what threats your infrastructure is currently exposed to.

Javier Gomez | President & CEO

After putting in a few years at tech companies in the 90s, Javier had an entrepreneurial insight: he saw a problem, and he had an idea for a solution. He had witnessed first-hand that many large companies had IT staffs that were overworked just trying to keep their network environment running. They lacked the time and focus to improve, enhance, or properly secure their organizations. He also saw that many small companies were poorly served by outside IT service companies. The small- to mid-size organizations needed not only to keep their IT operations stable, but they also needed guidance on what they should be doing as an organization to stay compliant, forward thinking, and secure.

Javier’s success has garnered him attention from the industry, and from investors, including several appearances on national industry publication CRN’s annual lists of noteworthy firms and one of CIO Review’s Most Promising IT Services Companies in the United States.

"Our retention rate is remarkable. We have grown a large, stable client base that shares a common goal of maintaining a stable and reliable IT environment for their organization."