Eden Health – Redefining employee well-being, fostering a holistic healthcare experience through collaborative care and a dedicated care team

Eden Health – Redefining employee well-being, fostering a holistic healthcare experience through collaborative care and a dedicated care team

Encouraging your workforce to recognize the significance of selecting a primary care physician and maintaining consistent communication with them is a crucial aspect of enhancing the overall health of your employee population. Opting for a primary care physician and regularly engaging with them offers numerous advantages. It establishes a foundation for ongoing communication with a healthcare professional, addressing both physical and mental health concerns. Additionally, having a designated primary care physician creates a central information hub for all future medical interactions, allowing for seamless collaboration among various doctors and specialists. This collaborative approach ensures that diagnoses, medication prescriptions, and interventions complement each other, placing your health and well-being at the forefront.

Eden Health stands out as a primary care and insurance navigation company dedicated to enhancing the health and well-being of employees. The cornerstone of their approach lies in the user-friendly mobile app, providing employees with prompt responses to medical inquiries (within 7 minutes), the convenience of booking same-day appointments at nearby medical offices, and the ease of virtual visits. Recognizing the potential pitfalls of healthcare delivered by disconnected providers, Eden Health has pioneered the Integrated 360 care model. This innovative model assigns each employee their own team of medical and mental health professionals, physical therapists, and insurance experts. By fostering collaboration among these specialists, Eden Health aims to eliminate gaps in care and ensure a holistic focus on the health and well-being of each individual.

Leveraging Integrated Care for Holistic Employee Wellness

Eden Health's Primary HealthCare: Eden Health's Primary HealthCare emphasizes the importance of establishing a meaningful connection between every employee and a trusted healthcare provider. Their approach involves comprehensive support across all aspects of well-being, regardless of the individual's location or challenges they may be facing. Through a consistent team of primary care providers, mental health specialists, healthcare navigators, and physical therapists, Eden Health seeks to streamline the healthcare journey for its members, eliminating the isolation of care.

As the fastest-growing collaborative care organization in America, Eden Health adopts a clinically validated approach known as collaborative care. This method holistically addresses both the mental and physical aspects of an individual's well-being, with a primary care clinician at the core of the healthcare experience. Recognizing that managing long-term health issues is a significant aspect of many employees' lives, Eden Health commits to being there at every step — from initial diagnosis and treatment to prescription management and ongoing care.

In the collaborative care model, the primary care clinician serves as a central point for coordinating care, ensuring that the various facets of an individual's health are integrated. Eden Health's care team collaborates with external specialists as necessary, providing patients with comprehensive and centralized information about their health. This approach aims to empower individuals to navigate their health journey with confidence and receive the support they need, fostering a more interconnected and effective healthcare experience.

Mental Wellness: Eden Health knows life is busy and finding the right mental health provider can be challenging. That’s why Eden mental health specialists work hand-in-hand with the Primary Care Providers to treat the whole patient. The mental wellbeing impacts how people show up to work each day, and People Teams are in a position to help employees get the care they need. By providing mental health benefits integrated with primary care and insurance navigation support, companies can decrease absenteeism, increase morale, and improve performance, all while attracting and retaining talent. As part of a Care Team, the mental health specialists work with Eden psychiatrists and primary care providers who can prescribe medications, monitor effectiveness, and suggest adjustments as needed. Undiagnosed stress and anxiety lead to job burnout and employee turnover. At Eden, mental health screenings are integrated into medical care.

Healthcare Navigation: Employees can easily message their Care Team on the Eden Health app with any benefits question. A Healthcare Navigator will start digging into the issue on their behalf, taking the burden off of your department. Answers are just a tap away. When facing a health issue, having to find in-network referrals, schedule appointments, and review bills and insurance claims for accuracy can be confusing and time-consuming; an additional stressor during an already difficult time. At Eden, the expert Healthcare Navigators are an integral component of an employee’s Care Team and are just as devoted to their health and financial wellbeing as their clinical counterparts. For employees, Healthcare Navigators bridge the gap between insurance companies and healthcare providers. Bills from a provider can be frustrating and hard to understand, and dealing with them can require patience and knowledge. Healthcare Navigators can also manage patient care, allowing your employees to focus on staying productive. Healthcare Navigators manage claims, billing, and referrals. They answer employee questions, saving people operations many hours each week.

Pop-Up Clinics: Eden Health is the trusted market leader in pop-up clinics, serving thousands of patients each month. Their Care Team assembles temporary clinics right in your workplace, so employees can prioritize their health without missing a day of work. By converting meeting rooms into private medical clinics, they can book 5- to 30-minute consultations to address acute, preventative, and chronic care needs — anything from vaccinations to assistance with medications. Their pop-up clinics bring the Eden Health collaborative care model right to your office, enabling your employees to stay healthy and productive. Pop-ups allow employees to form patient-provider relationships that continue long after the event. Your employees can access a dedicated Care Team 24/7 through the app to address their follow-up questions, insurance needs, and mental health. Eden has partnered with MyTelemedicine to give employees direct access to phone consultations with licensed pediatricians. It provides employees a form that their doctor can fill out once they have successfully completed recommended screenings in accordance with their physicians’ recommendations.

The Leader Upfront

Matt McCambridge is the Chief Executive Officer of Eden Health.

“At Eden Health, our mission is to seamlessly integrate primary care, mental health support, and healthcare navigation to empower employees in their health journey.”