Industry-trusted professionals, shaping vision into reality, and helping telecom businesses, utility providers and other verticals do the same: Effortel
The Silicon Review
Effortel, a pioneering force in the telecommunications industry, was founded in 2006 in Brussels, Belgium by CEO Arkadi Panitch. At its inception, the landscape of mobile communications was undergoing significant changes. The concept of Mobile Virtual Network Operators (MVNOs) was gaining traction, prompting regulators to loosen the monopolistic grip of traditional Mobile Network Operators (MNOs) on the market. This regulatory shift, aimed at fostering competition and innovation, provided a prime opportunity for Effortel to enter the global telecommunications arena. Effortel quickly capitalized on this opportunity by partnering with the global retail giant Carrefour. This collaboration led to the launch of Carrefour Mobile, marking Effortel's initial foray into the market. The venture was an immediate success, with operations established in Belgium, Italy, Poland, and Thailand, serving approximately 285,000 customers within the first year. Building on this momentum, Effortel transitioned into a Mobile Virtual Network Enabler (MVNE) in 2008. This strategic shift allowed the company to leverage its expertise to support other MVNOs, many of which lacked the technical know-how to establish their own operations. By providing a centralized, cloud-based, real-time intelligent network system, Effortel positioned itself as a key player in the telecommunications infrastructure sector.
Over the years, Effortel has expanded its client and partner base to include quad players in Europe, MVNOs across Europe and Africa, and MNOs in regions such as the Middle East, Euro-Asia, Asia, and Africa. The company's diverse market segments span retail, ethnic groups, and financial institutions, including prominent banking MVNOs for the largest Kenyan bank and the second-largest Russian bank. Effortel's unique position in the industry is bolstered by its direct experience as a service provider. Owning and operating its own MVNOs, Effortel gains invaluable insights into the operational challenges and needs of its clients. This first-hand experience underpins the company's ability to deliver effective solutions and services tailored to the specific demands of MVNOs. For over 15 years, Effortel has been a reliable MVNE partner, offering state-of-the-art technological solutions that empower service providers to rapidly grow and diversify their offerings. The company’s proven track record, combined with its technical expertise, enables it to help clients expand their market share and enhance their competitive edge.
Effortel's deep understanding of customer needs is a distinguishing factor in its success. The company's approach is characterized by a commitment to excellence, innovation, and customer-centric solutions. By staying at the forefront of technological advancements and industry trends, Effortel ensures that its clients are well-equipped to navigate the ever-evolving telecommunications landscape. Effortel’s journey from its foundation in Brussels to becoming a global telecommunications enabler reflects a blend of strategic vision, technical prowess, and a keen understanding of market dynamics. With a solid foundation and a forward-looking approach, Effortel continues to shape the future of mobile communications; helping service providers worldwide achieve growth and operational excellence.
Effortless Management for Effortless Growth
EMS's robust Customer Management interface provides users with a real-time, comprehensive view of subscriber-related data. This 360-degree perspective enables rapid customer recruitment and service, empowering operators to make informed decisions and deliver exceptional customer service efficiently.
Eliminate Time from the Product Launch Equation
The digitalized product catalogue within EMS allows for effortless management of products and promotions. Operators can swiftly create and modify offerings, customize compatibilities and eligibilities, and define sales channels and rules. This flexibility and agility enable rapid responses to changing market demands, streamlining the product launch process.
No More Coding — Tailor the System Without Any Help
EMS eliminates the need for coding when configuring the system. Users can create dealers, agents, virtual operators, or resellers within minutes and adjust terms of payment, renewal, and usage priorities. The platform allows for immediate or scheduled modifications of settings, ensuring smooth operations and timely communications without deployment wait times.
End-to-End Postpaid Segment Support
EMS provides carrier-grade capabilities for the postpaid segment, including flexible taxation setups and robust support for revenue assurance and collection management. Operators can manage various customer types and lines of business on a single platform, optimizing and securing cash flow management.
Convergent Service Management and Control
EMS's real-time charging solution adheres to 3GPP standards, offering end-to-end security, bandwidth, and latency control. Its single rating engine supports all segments and handles millions of subscribers in real time. The platform empowers operators to deliver superior services and optimize network resources with real-time monitoring, control, and optimization capabilities.
Major Attributes of EMS
SaaS and On-Premises Platform
EMS can be deployed either on the cloud or on-premises, featuring a multi-tenancy setting that allows for unique configurations, tools, and processes for each client, along with network-ready integration plug-ins.
Decoupled Backend and Frontend
EMS features a fully decoupled backend and frontend, each operating as a separate application and communicating through APIs. This design simplifies integration between clients’ systems and the required modules and components of the EMS platform.
Security
EMS is equipped with custom security measures tailored to operators’ needs, including OAuth2, TLS on data transfer, Checkpoint firewalls, annual breach and SOC type 1 audits, and a CISSP certified Chief Security Officer (CSO).
High Performance and Scalability
EMS’s robust architecture and performance algorithms allow it to process vast amounts of data events and subscriber actions per second. Its horizontally and vertically scalable architecture supports an unlimited subscriber volume, ensuring robust reliability and minimized downtime through virtualized infrastructure and containerization.
Resilience
The platform’s seamless fail-over process prevents service interruptions following possible data center outages. Guaranteed transaction completion, event message delivery, load balancing, and full geo-redundancy ensure continuous, reliable operations.
Effortel’s Mobile Suite stands out as a comprehensive, flexible, and secure solution for mobile network operators, offering unparalleled support and management capabilities to meet the dynamic needs of the industry.
Arkadi Panitch, Founder and CEO