30 Fabulous Companies of the Year 2020

Hearti–Providing cutting-edge technologyplatforms to Insurers and Banks


The global insurance industry is evolving, innovating and embracing digitization to reach out to more customers and serve them better. For decades, the insurance industry has remained roughly the same, relying on paperwork and manual processes to serve the customers. With technologies such as artificial intelligence and blockchain, the industry is ripe for disruption. Those insurers who fall behind the technology curve may find their lunches been eaten by the innovative disruptors.

Hearti is one such firm thataims to help insurers with easy-to-use, powerful, and effective insurance software to improve business processes, cut costs and reach out to millions of customers.Hearti Lab Pte Ltd was founded on 10 December 2014 to bring innovation into the insurance industry. The company allows insurance companies to connect effectively with their customers by offering micro-insurance, on-demand and at affordable prices, to Asia’s fast-growing economies.

Technologies at Hearti that make the firm a leader in this sector

Artificial intelligence is changing our society and the way we live and work. Driverless cars, robots, facial recognition software, and healthcare technologies are leveraging artificial intelligence to be smarter, easier to use, and scale much faster. A new wave of innovation around Blockchain technology is also taking over the world. With its secure, auditable and transparent network, insurers are using Blockchain for immutable policy agreements, smart contracts that execute on pre-defined events, and elimination of duplicate and fraudulent claims. Leveraging Artificial Intelligence and Blockchain creates a powerful and user-friendly experience that will quicken new product innovation, improves operations efficiency and increases risk management effectiveness.

Hearti uses AI tools in order to bring about a new definition in the field of finance and insurance. Technologies used by the Hearti Lab Pte Ltd include:

AI at Hearti

The firm uses Artificial Intelligence (AI) to manage insurance purchases, events, claims, product distribution, and fraud detection;it provides Insurers a new way of doing business using disruptive technologies with a Customer-Centric and Digital-First Approach.

Blockchain at Hearti

Hearti takes advantage of Blockchain technology to equip our clients with advanced fraud detection. Blockchain allows insurers and financial advisors to connect/integrate effectively with their customers (enterprises, employees and consumers) within their network (nodes). As insurances are closely tied to healthcare, healthcare services such as medical check records are often used for underwriting as preventive measures for effective fraud detection.

The right product at the right time: SURETY.AI

SURETY.AI allows insurers and financial advisors to connect effectively with customers on a fully digitized platform. We use Artificial Intelligence to provide a seamless distribution channel (via Chatbot, social, mobile, web,etc.), responsive customer service, frictionless claim processing and advanced fraud detection. Your data is stored on the Blockchain, enterprise cloud or your servers to ensure maximum security and privacy.

The firm’s “Drag and Drop” user interface allows you to create new products in minutes. SURETY. AI Chatbot recommends relevant products to your customers based on consumer behavior and real-time events, allowing you to up-sell and cross-sell coverages automatically. SURETY. AI’s Blockchain technology helps to validate claims and detect frauds so that you can run your business with an ease of mind.

Benefit.X Corporate Credit Card

Benefit.X lowers the barriers to entry for Small Businesses in their application for corporate credit. The process is simple: companies just need to sign up for a Benefit.X account with their valid Business Registration Number and start scaling their businesses.Benefit.X is the best corporate card for Small Businesses. Enjoy instant approvals, integrated expense management, and attractive benefits. It simplifies your budgeting by syncing your business expenditures with claims, payroll and procurement in one smart Credit Card within an integrated Mobile platform.

  • Kick start the registration within 2 minutes.
  • Credit Scoring Engine will give a score of 1 - 10
  • Grant up to 10x Credit Limit based on your deposit
  • Generation of your virtual card number instantly
  • Advanced Fraud Protection

The formidable leader

Keith Lim is the founder and also serves as the Chief Executive Officer of Hearti. He is an MNC corporate leader with more than 15 years of management experience.

“Hearti aims to help insurers with an easy-to-use; powerful and effective insurance software to improve business processes cut costs and reach out to millions of customers.”