Impact – Helping organizations to unlock their full potential and make a meaningful impact on both their internal dynamics and the broader world

Impact is dedicated to unlocking the latent potential within organizations, aiming to address the intricate challenges that confront humanity. Recognizing that the individuals capable of solving these challenges are already within the organization's ranks, Impact steps in to facilitate this realization.

Acknowledging the distinctiveness of each organization, Impact understands that culture and strategy unfold through the actions and contributions of individuals. With a focus on attentive listening and thoughtful inquiry, Impact designs tailored experiential learning journeys that yield tangible outcomes. These journeys are uniquely crafted to resonate with each organization's specific ethos, ensuring transformative and enduring results.

As a world-renowned experiential learning company, Impact has been shaping leadership capabilities and driving change since 1980. Their legacy is characterized by collaboration, innovation, and an unwavering commitment to excellence. Together with their clients, Impact embarks on a collaborative journey to reshape culture, empower individuals, and forge a promising future.

Redefining Leadership: Impact's Human-Centered Approach

In today's dynamic and uncertain landscape, the traditional notions of leadership anchored in hierarchy and rigid processes no longer suffice. It's time to embrace a fresh perspective that recognizes leadership as a fluid and action-oriented concept rather than a fixed set of qualities.

At Impact, leadership is viewed not as a static position or inherent trait but as a dynamic form of action that can be cultivated and nurtured. By adopting a human-centered approach, Impact empowers individuals to assess situations confidently, make informed decisions, adapt flexibly, and recognize the broader impact of their actions on others.

Universal Leadership: One of the hallmarks of Impact's approach to leadership development is its inclusivity. Leadership is not confined to specific roles or levels within an organization; instead, it is a capability that can be developed in anyone, regardless of their position or background. This universal perspective on leadership ensures its applicability across diverse contexts and challenges faced by individuals, teams, or organizations.

Action-Oriented Leadership: Rather than focusing on the traditional language associated with leadership development, Impact emphasizes the importance of taking decisive action. By helping individuals understand how to enact leadership action, Impact facilitates the creation of a culture where leadership is seen as an active process rather than a passive role.

Building a Culture of Leadership Action: Establishing a culture that embraces leadership action requires more than just theoretical knowledge; it demands a commitment to meaningful engagement, shared values, and aligned motives. Impact's leadership development approach is designed to foster new mindsets and promote collaborative behaviors that drive organizational, team, and individual performance forward.

Active Learning: At the core of Impact's leadership development strategy is the promotion of active learning. By equipping individuals with the skills to apply their knowledge effectively and adapt to changing circumstances, Impact ensures that organizations are well-equipped to learn, evolve, and thrive in an ever-changing environment.

Impact’s human-centered approach to leadership development transcends traditional boundaries, offering a flexible and inclusive framework that empowers individuals at all levels to embrace leadership action. By focusing on cultivating actionable insights, fostering collaborative behaviors, and promoting continuous learning, Impact paves the way for organizations to adapt, innovate, and succeed in today's complex world.

Enhancing Team Performance: Impact's Approach to Team Development

Every team is a unique blend of individuals, each bringing their strengths, perspectives, and challenges. Merely assembling a group of talented individuals doesn't guarantee a high-performing team. Effective teamwork requires more than just individual skills; it demands collaboration, understanding, and alignment towards a shared goal.

A Human-Centered Approach to Organizational Success: At Impact, team development isn't just about enhancing skills; it's about cultivating human-centered organizations. Recognizing the pivotal role teams play in organizational success, Impact works closely with clients to elevate the performance of their critical teams and foster a culture of effective collaboration across all organizational levels.

Tailored Solutions for Unique Teams: Understanding that every team has its distinct identity and purpose, Impact begins its engagement with a fundamental question: "What does this team need to achieve its purpose?" This bespoke approach ensures that solutions are tailored to meet the unique needs and challenges of each team.

The Six Key Performance Domains: Drawing from their extensive experience, Impact has identified six interlocking factors crucial for team performance. Through their Team Performance model, they assess where a team currently stands and identify areas for improvement.

Insightful Team Performance Inventory: Central to Impact's methodology is the Team Performance Inventory, a diagnostic tool designed to offer profound insights into team dynamics and performance. This online assessment provides a comprehensive analysis across six key performance domains, allowing teams to gain clarity on their strengths and areas needing attention.

Building Core Capabilities for Collaborative Success: Armed with insights from the Team Performance Inventory, Impact collaborates with teams to enhance the core capabilities of each member. By focusing on individual growth within a group context, Impact ensures that teams are not only skilled but also aligned, motivated, and ready to achieve their collective goals.

Helen Hibbott | Head of Impact Asia

As the Head of Impact Asia, Helen Hibbott oversees operations across the region, showcasing an unwavering commitment to the exceptional work delivered to clients. Despite the frequent travels that come with her role, Helen remains passionate about the impact she and her team make. Outside of her professional endeavors, Helen enjoys unwinding with a glass of wine and keeping up with her teenagers on social media.

“Our human-centred approach is about learning – people learning to work differently or to do different work. We focus on changing culture and building engagement so that people feel real ownership of what they create.”