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November Special Edition 2021 (Vol- I)

Diversify helps businesses of all sizes identify and solve their unique problems for long term and successful outcomes


Recruitment process outsourcing is still new for a lot of companies. Some may not realize that there are options in how to outsource or to improve their recruiting process, while others may stick with other solutions because that’s the way it’s always done and that’s the way the boss likes to do things. Christmas season is here, and many employers during this time go through a hiring spree for seasonal employees. If that’s you, then an awesome benefit of RPO is having a recruiting process in place that can scale up for the Christmas season, and then scale back down at the beginning of the next year. RPO is also great for companies that are growing rapidly, that may need extra help in scaling their recruiting capacity to meet growth. As more companies understand the viability of outsourcing, establishing offshore financial services and accounting roles is often an easy first step with the language of numbers, math, and finance being the same across the world. Businesses that partner with Diversify can build dedicated offshore teams to manage key financial responsibilities on a daily, real-time basis as well as perform a full suite of finance support functions such as budgeting and invoices, processing journals and accruals and preparing balance sheet reconciliations. Having your finance and accounting responsibilities handled offshore will allows you greater opportunity to focus on strategic initiatives and decision-making functions. A General Accountant provides services relating to compliance-based financial reporting and record-keeping requirements. They are also responsible for gathering and analyzing financial information for a variety of purposes including inputting into accounting information systems and financial reports. A General Accountant can also provide specialized ad hoc services, such as financial audits and reporting. The Accounts Payable Specialist completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. This role is responsible for the preparation and payment for goods and services received. Other duties include the control of creditor accounts, preparation, and data entry of accounts for payment, vendor statement reconciliation, and preparation of specialized reports. The primary role of an Accounts Receivable Specialist is to ensure that a company or organization receives payments for goods and service provided, and that includes processing and managing payments secured and providing related accounting support such as financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts.

A Digitally Empowered Marketing Team

In today’s global business environment, taking advantage of a digital workforce is the smartest way for a business to stay competitive. There are a range of offshore marketing services and creative roles that can assist local teams in developing and delivering compelling marketing campaigns, collateral, and strategies for businesses in any industry. Your offshore marketing and creative team can specialize in roles such as strategy development, social media management, graphic design, and website copy. You can also engage digital marketing specialists, copywriters and business development advisers to help promote your brand and product and service portfolio. Your offshore Digital Marketing Specialist can provide you with practical advice on digital strategy, tactics, and the implementation of effective digital marketing campaigns across multiple platforms. Digital Marketing Specialists are conversion-driven and highly motivated to increase brand awareness and consideration, lead generation, and customer reach and engagement. Graphic Designers are experts in creating visual communications and branded materials to effectively communicate a message or present a brand, product, or service. They are primarily responsible for the creation of different design solutions that have a high visual impact for both print and digital media including promotional materials, email marketing, and logo design.

Your Offshore Customer Service Team

In a competitive business landscape, ensuring your business provides superior customer care will be essential to its long-term success. Having a dedicated offshore customer service team can enable businesses to provide the high level of service delivery customers have grown to expect, without impacting on the resources needed for the operational parts of your business. Despite the distance, offshore customer service teams are a key part of the fabric of an organization and act as champions for a company’s values, culture, and products and services. The Philippines is renowned for having some of the best offshore customer service centers in the world due to Filipinos’ service-driven culture and warm and hospitable nature.

Meet the leader behind the success of Diversify

Angela Vidler is the Managing Director of Diversify. Angela’s dedication and expertise in optimizing business processes has made Diversify the well-oiled machine it is. She is passionate about enabling businesses to operate at their best and understands the power of good people and an effective offshoring strategy to drive business success. Angela has held a range of key executive positions in the professional services sector from which she has gained extensive leadership experience across the areas of finance and human resources management. From this experience, Angela also developed a deep appreciation for the importance of service delivery excellence and exceptional client care, which has shaped Diversify’s commitment to ensuring our clients’ satisfaction is paramount and our offshoring service second to none.

“Our team of outsourcing experts is our proof in the proverbial pudding. They are the best at what they do, they work hard, love their work, and they’ve remained happy and loyal Diversify devotees because they truly believe in the Diversify Difference and the impact we can make by building an engaged, high-performance global workforce.”