Ricardo Amper, Incode Technologies Founder and CEO: “Our workplace thrives on collaboration, and we encourage cross-functional teamwork to drive innovation. We believe fostering creativity and a proactive mindset within our team is key to achieving our ambitious goals.”

Since its founding in 2015, Incode Technologies has rapidly become a leader in the identity verification industry, reshaping the way businesses authenticate and verify users across the globe. With a bold mission to “power a world of trust” and a vision of “one identity everywhere,” Incode’s AI-driven, fully automated solutions offer a new era of secure, seamless identity verification. From financial services giants like Citibank and HSBC to tech behemoths like Amazon and Chime, Incode is trusted by some of the world’s largest enterprises to reduce fraud and ensure compliance in industries ranging from government to healthcare and retail. Incode’s platform is engineered for accuracy, offering fraud protection and customized compliance modules tailored to meet the specific needs of any business. By leveraging cutting-edge AI technology, Incode transforms human interactions with data, products, and services, empowering businesses to meet their security and growth objectives with precision.

Headquartered in San Francisco, Incode has raised over $250 million to continue advancing its mission. Its success-based model aligns directly with clients’ outcomes, ensuring tailored solutions that meet industry-specific requirements while fostering trust in an increasingly digital world. Incode’s dedication to creating secure, verified online experiences makes it a top workplace in tech and a critical partner for businesses navigating the complexities of identity verification today.

In conversation with Ricardo Amper, Founder and CEO of Incode Technologies

Q. Incode’s mission is to transform identity verification and authentication across industries. How has this ambitious goal influenced your workplace culture, and how do you foster innovation within your team to achieve this vision?

At Incode, our mission to revolutionize identity verification drives a culture of continuous innovation. We encourage our team to think creatively and experiment in a supportive, forward-thinking environment. By aligning our shared vision of transforming digital trust with clear goals, we empower every employee to contribute and take ownership of their ideas. Our collaborative, cross-functional approach, combined with an entrepreneurial mindset, keeps us adaptable and focused as we pursue ambitious milestones.

Q. With the rise of AI-driven solutions like Incode Omni, how does the company ensure that its workplace fosters continuous learning and adaptation, especially when working with cutting-edge technologies such as AI and ML?

At Incode, we’ve been pioneers in AI and machine learning since day one, setting ourselves apart from competitors who began with human-based verification systems. Our goal has always been to reshape the identity verification industry through cutting-edge technology, and that commitment remains stronger than ever. We have one of the most experienced teams in machine learning, and their expertise is a driving force behind our innovations.

We emphasize continuous learning and upskilling, creating a dynamic environment where employees can attend AI and ML workshops, access advanced training programs, and collaborate with industry experts. Our experienced team actively shares their knowledge across the company, fostering a culture of experimentation and collaboration on core AI and machine learning fundamentals. This open exchange of ideas not only keeps us at the forefront of innovation but also ensures that we continuously push the boundaries of what’s possible in AI and identity verification.

Q. In terms of employee development, how does Incode nurture talent to maintain its leadership in the identity solutions space? What strategies do you have in place for upskilling your workforce?

At Incode, developing our talent is essential to maintaining our leadership in the industry. We offer employees continuous opportunities for growth through mentorship programs, advanced technology training, and hands-on experience with innovative projects. By providing access to cutting-edge tools and fostering aforward thinking environment, we ensure our workforce remains highly skilled and engaged, empowering us to lead and shape industry trends.

Q. Incode is operating globally, serving governments and enterprises alike. How does your workplace culture adapt to the diverse regions you operate in, and what strategies do you employ to maintain a unified company identity across different markets?

As a global company, we celebrate diversity while maintaining a unified company culture. We adapt our practices to align with regional cultural norms, but our core values, innovation, integrity, and customer-centricity, remain consistent across all markets. To maintain a cohesive identity, we encourage open dialogue between teams in different regions and organize regular global town halls where everyone can share insights and stay connected. This balance allows us to operate effectively in various regions while preserving our global identity.

Q. Employee well-being is increasingly important in tech companies. What initiatives or programs does Incode have in place to ensure that employees maintain a healthy work-life balance, particularly in the high-demand world of tech innovation?

At Incode, we understand that maintaining a healthy work-life balance is crucial for long-term success. We offer flexible working hours, wellness programs, and access to mental health resources to support our employees. Additionally, we actively promote a culture where taking time off is encouraged and respected. By fostering a supportive environment, we ensure that our employees can recharge and return with fresh perspectives, contributing to our innovation-driven goals.

Q. How do you envision the future of work at Incode, especially as the demand for digital trust and identity solutions grows? What workplace transformations do you foresee as necessary to stay ahead in this evolving market?

The future of work at Incode will be increasingly driven by automation, AI, and remote collaboration. As the demand for digital identity solutions continues to rise, we will focus on building more agile teams that can adapt quickly to market shifts. We foresee an even greater emphasis on remote working, coupled with advanced digital tools to maintain productivity and engagement. Investing in the well-being and continuous development of our workforce will remain central to our strategy, allowing us to innovate and maintain our leadership in this rapidly evolving industry.

Meet the leader behind the success of Incode Technologies

Ricardo Amper is the Founder and CEO of Incode Technologies, with over 20 years of experience as a

serial entrepreneur. He founded Incode in 2015 to transform the digital identity space. Previously, he led Amco

Foods and Amco Group, both successfully acquired by major companies such as Bimbo Group, a $12B company.

Ricardo’s expertise spans sales, marketing, and leveraging advanced technology to solve business challenges. Based

in San Francisco, he continues to drive Incode’s mission of “One Identity Everywhere.” He holds a BA in Business

Administration from ITAM.

“At Incode, we understand that maintaining a healthy work-life balance is crucial for long-term success. We offer flexible working hours, wellness programs, and access to mental health resources to support our employees.”