The Silicon Review
If you are running a company, then it is important for you to have a thorough understanding of your company’s finances for future growth. It doesn’t matter whether you are a new startup, an established subsidiary, or a growing SMB; you can always be confident that your books can endure scrutiny in the hands of a financial services provider. Generally, every business must deal with issues that are related to financial services. This might include payment processing, payroll processing, accounting, banking, insurance, and taxes. Many entrepreneurs are now motivated to start a business influenced by a service or product. But, only when they are into it, these owners will realize that the majority of their time is now used to deal with tasks that are no way related to what drew them to start the business.
Fortunately, there are various companies that were created to deal with financial solutions for small businesses. One such financial services provider who stands out from the rest with their exceptional services is Iron Tax, Accounting & Financial Solutions. As a full-service accounting and financial firm, Iron Tax offers a wide variety of services, including bookkeeping, accounting, tax preparation/filing, and payroll to businesses of all sizes, yet it also has the flexibility to tailor services to fit their needs. Iron Tax, Accounting & Financial Solutions was founded in 2015, and is based in Oklahoma.
In conversation with Roger McCloud, Founder and CEO of Iron Tax, Accounting & Financial Solutions
Q. What are the latest technologies leveraged by you to provide exceptional financial services?
Iron Tax is always working on expanding our technology to assist our clients and staff by making our firm more efficient. Our proactive culture keeps us ahead of the curve on technology. For example, prior to the pandemic, Iron Tax was fully automated and virtual, allowing our staff to provide uninterrupted and consistent services to our clients.
Q. How do you manage to maintain the quality of the plethora of the services you offer?
We require all our employees, no matter the position to complete 100 hours of company paid continuing education each year that is specific to their practice within our firm. In addition, we have rigorous quality controls in place to ensure accuracy, consistency, and compliance. We are always working on advancing and improving the way we complete our work to ensure we meet the demand of our clients and potential clients.
Q. The financial technology – or FinTech – industry is one that is growing quickly, with an increasing number of companies offering an even greater number of online and mobile platforms. How do you distinguish your services from others?
Most of our competitors are losing touch with their clients. Unfortunately, this is a trend we hear far too often. Our clients are not just a number; they are a valuable part of our Iron Tax family. Because of this, we take pride in our traditional concept of building relationships with each client and intimately understanding their business, all while incorporating the current technologies we have in place.
Q. How do you balance the customer service aspect with the security aspects?
Each client is assigned a Client Relations Manager and accounting team that specifically work with that individual and their book of business. This ensures they get a quality customer service experience, while their information remains secure. Iron Tax has made information security a top priority and has policies in place to protect client data. For example, all our employees go through a rigorous background check prior to hire. In addition, they attend numerous training sessions each year on securing client information. This is how we balance the two aspects of Customer Service and Security.
Q. How do you integrate your solutions into the clients’ financial roadmap?
Iron Tax assumes the role of the CFO. While our competitors also offer similar CFO level services, they outsource the solutions and charge a premium rate. Our commitment is to keep the work in house, thus maintaining control of the financial spectrum and better understanding their accounting needs. We achieve this with open conversations, active listening, and needs-based assessments. This is our key to successful financial roadmap solutions.
Q. How do you market your services?
We make a consistent effort to market online via LinkedIn, Facebook, Instagram, and even guerilla marking tactics by utilizing Mail Chimp. We also found our clients’ praises have worked in our favor by consistently satisfying our customers and provided the most growth - referrals, referrals, referrals!
Q. Do you have any new services ready to be launched?
Iron Tax has invested time into launching our tax planning services, which can increase our client’s savings by up to 60 to 70 percent for small businesses. We have worked with select companies and collectively saved over $2 million dollars in taxes through effective tax planning. We plan to launch our new tax planning services on November 1st. We are also in the final stages of developing a beta technology that provides instant communication between clients and our firm. This allows our clients to see the status of the service or services we are providing “real-time”. This software offers some additional tools: 1) perpetual database, 2) phone app that allows communication and upload/access of documents, 3) ability to make appointments and 4) pay bills, just to name a few. – This will go live on January 1st.
Meet the leader behind the success of Iron Tax, Accounting & Financial Solutions
Roger McCloud is the Founder and CEO of Iron Tax, Accounting & Financial Solutions. He is originally from Russellville, Arkansas. After High School Roger began his career in accounting at Jackson Hewitt. Following his time at Jackson Hewitt, Roger decided to further his education by attending Northwest Arkansas Community College, Indiana Bible College (IBC) and Mid-America Christian University (MACU) in Oklahoma City. Collectively Roger gained over 8 years’ experience in accounting and business management. Known for his visionary style of leadership, Roger started the company with the intent of helping both individuals and businesses grow their wealth.