Levee: AI-Driven Command Center for Hospitality Excellence

The Silicon Review

In an era where labor shortages, rising guest expectations, and operational complexity challenge the hospitality sector, Levee has emerged as a transformative force. Co-founded by Al Lagunas, the company leverages artificial intelligence to create a unified operational ecosystem, enabling hotels to orchestrate every department with unprecedented precision. From predictive workflows to automated inspections, Levee ensures that staff remains empowered, tasks are completed efficiently, and guests enjoy seamless experiences, all while driving measurable performance improvements.

At its core, Levee functions as an AI operating system for hotels, consolidating housekeeping, maintenance, inspections, and training into a single, intelligent dashboard. Visual verification, real-time performance tracking, and smart task assignments reduce human error, accelerate productivity, and ensure consistent standards across properties. By providing actionable insights through intuitive analytics and live dashboards, Levee equips management teams to proactively identify bottlenecks, coach staff, and optimize labor deployment.

What sets Levee apart is its emphasis on workforce enablement. Hospitality staff traditionally underserved by technology can now operate at peak efficiency, supported by AI alerts, automated task routing, and performance-driven coaching cues. With native integrations, APIs, and browser-based agents, Levee seamlessly embeds into existing hotel infrastructure, offering flexibility without compromising control. For multi-property hotel groups or single-property independents, the platform delivers a future-ready solution that transforms labor management into a competitive advantage, driving operational excellence while preserving the human touch essential to hospitality.

Unified AI Platform: Operational Clarity across Properties

Levee centralizes real-time data across all departments, enabling hotels to manage housekeeping, inspections, and maintenance tasks with clarity and speed. Automated checklists, smart task assignments, and instant photo verification ensure that rooms are guest-ready, audits are completed consistently, and deviations are immediately flagged. Live dashboards provide management with transparent insights into room readiness, inspection scores, and operational bottlenecks across single or multiple properties.

The system’s predictive AI anticipates potential operational gaps, suggesting corrective actions before service quality is affected. By harmonizing workflows, Levee reduces the friction traditionally associated with manual hotel operations, while freeing staff to focus on delivering exceptional guest experiences.

Labor Optimization: Bridging the Workforce Gap

Hospitality faces one of the highest turnover rates among U.S. industries, creating a persistent productivity gap between new hires and experienced staff. Levee addresses this challenge by standardizing processes, providing automated training modules, and delivering real-time performance feedback. Team Pulse dashboards allow managers to monitor high performers, identify staff requiring additional support, and proactively route coaching in response to live metrics.

With AI-driven alerts and mobile accessibility, the platform ensures that labor resources are deployed effectively, reducing overwork and operational stress. Predictive insights enable managers to allocate staff strategically, maintaining service standards even during peak demand or staffing shortages.

Training, Compliance, and Safety: Standards Maintained, Risks Mitigated

Compliance and safety are integral to hospitality operations. Levee incorporates automated training, role-specific certifications, and audit-ready documentation to ensure adherence to brand standards, OSHA requirements, and internal protocols. Visual proof of completed tasks, real-time incident reporting, and root cause analysis empower management to prevent service lapses, mitigate risks, and maintain regulatory compliance. Through mobile reporting, AI alerts, and trend analysis, hotels can continuously monitor performance, certify staff, and close operational gaps efficiently, protecting both guests and employees.

Insightful Analytics: Driving Continuous Improvement

Performance analytics in Levee transform scattered data into actionable intelligence. Live KPIs, cross-property benchmarking, and trend detection allow leaders to monitor productivity, quality, and guest impact in real time. Alerts automatically flag deviations from expected standards, while celebration cues recognize top performers, fostering motivation and engagement.

Managers gain visibility into every operational aspect from inspection scores to maintenance ticket resolution allowing data-driven coaching and immediate adjustments. This analytical rigor ensures hotels operate efficiently, consistently meet brand standards, and maximize guest satisfaction.

Leadership and Vision

Al Lagunas, Co-Founder of Levee, leads with a vision of empowering hospitality teams through technology that is intelligent, intuitive, and human-centric. His focus on AI-driven operational management has enabled hotels to overcome labor constraints, maintain consistent service standards, and enhance overall profitability. Under his guidance, Levee continues to expand its footprint; helping properties of all sizes achieve operational excellence while transforming workforce engagement.

Client Impact: Measurable Outcomes

Hotels using Levee have reported dramatic improvements in productivity, compliance, and guest satisfaction. Smart task automation, visual verification, and AI alerts reduce operational friction, enabling teams to complete work efficiently, maintain high-quality standards, and avoid costly errors. Multi-property operators benefit from centralized dashboards that provide cross-property insights, fostering consistent operational performance across diverse locations.

Future Outlook: AI at the Heart of Hospitality Operations

As labor challenges intensify and guest expectations continue to rise, Levee is positioned to redefine operational excellence in the hotel industry. Its AI-driven platform promises continuous innovation, scalable solutions, and actionable intelligence for hospitality teams worldwide. By bridging technology and human expertise, Levee ensures that hotels remain agile, efficient, and guest-focused, providing a blueprint for the next generation of hotel management.

Al Lagunas, Co-Founder