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50 Smartest Companies of the Year 2023

Lumin Digital – A fintech company specializing in cloud native digital banking solutions

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The means and opportunities, by which people can digitally connect to their money, and to each other, is in constant evolution. And that’s awesome. It should be that way. But it also means consumer demands increase and are likewise in a constant state of flux. Legacy solutions, codes, and platforms simply can’t keep up. Retrofitting them into the cloud exacerbates the issue. Lumin knew it was time for something new, something sustainable, something different. So it invented an organization that could provide just that, through a fundamentally different approach to technology, service, and people. This approach helps its customers and their users feel continually confident, secure, and engaged in their digital experiences.

Lumin Digital is a fintech company specializing in digital banking solutions. Through a fundamentally different approach to technology, service, and people, it is creating the next generation of financial solutions each and every day. Lumin helps credit unions and financial institutions build and deploy next-gen digital experiences that help to continually serve, engage and grow their membership base. While other platforms are partially adapted or retrofitted for the cloud, Lumin is 100% cloud-native. It was built specifically for the cloud environment, allowing us to realize its advantages. It’s a difference that financial institutions and their users will see and feel almost immediately.

Q. Why Lumin?

Fundamentally different in all they do: Through a laser-sharp focus on perpetual invention, Lumin helps financial institutions build and deploy next-gen digital experiences that help to continually serve, engage, and grow their member base. You can’t do that with the status quo. Which is why they approach technology, service, and people differently–and at a deeper level–throughout their entire organization. While other platforms are partially adapted or retrofitted for the cloud, Lumin is 100% cloud-native. It was built specifically for the cloud environment, allowing us to more fully realize the advantages it offers.

Lumin’s microservice architecture allows for more frequent and manageable updates that have exactly the impact expected—no surprise conflicts or unintended consequences to other functionality. They’re the only provider to standardize weekly updates with zero downtime, reducing the time your team spends preparing for and dealing with service interruptions, and increasing the speed at which it helps you bring the next great innovation to your customers.

Partners over product: Lumin’s approach each engagement as a long-term partnership—one in which their goal is to support your goals, both today and in the future. Throughout their relationship, they’ll work to truly understand your needs as well as those of your users. It’s how they ensure they are delivering the right solutions, not just the obvious ones. Their dedicated service professionals, designers, and developers work together with your team to create the best solutions for your needs as they evolve. From initial deployment, to continued customization, to future innovations and developments, they deliver the collaboration, communication, and accountability their partners need to be confident in the outcomes they create.

Driven by Curiosity: Lumin’s team is made up of a diverse group of professionals, each putting their unique skills to work for the success of theior partners. But across every role, department, and level of their company, their employees have one thing in common: continual curiosity. They see each challenge and each success as an opportunity to create something new, different, and even more exceptional. It’s how they keep redefining and surpassing the cutting edge of their industry.

Innovation at the speed of Lumin

Lumin helps credit unions build and deploy next-gen digital experiences that help to continually serve, engage, and grow their membership base. Their platform provides value beyond the advanced features users demand and provides your members with tools that support and align with your organization’s values. They also help reduce the burden on your internal staff by making customization, innovation, and improvement easier, faster, and more consistent.

Dashboards: With a purposefully engaging design, these single page application dashboards allow you to provide users with all of their personal banking information in one place. Up to date, real-time data about items such as account and loan balances, transactions, cash flow, spending habits, credit scores, and a host of other helpful items are made available in an optimized interface available across all devices.

Financial Wellness Monitoring: Help your users stay on track by providing them with an at-a-glance financial health check-up. By utilizing easy, intuitive, and informative tools users can visualize and understand their current financial status in relation to their goals. Whether it is long-term planning or short-term budgeting, you can allow users to check their financial pulse quickly and easily.

Bill Pay: It provides an easily accessible and simple interface for your users to manage all of their bills online. With a consistent experience across all devices, users can set up automatic payments, schedule one-time payments, juggle payees, view their billing history, and more, from any device at any time.

Card Controls: Give your users an intuitive, integrated space to manage and protect their credit cards and debit cards in the same place they manage their monetary accounts. Users are able to lock and unlock specific cards at any time, as well as set merchant preferences, transaction alerts, spending limits, and even travel and regional notifications–without having to download an additional application.

Security: As a cloud-native platform, their security protocols are already integrated into, and running on, multiple layers, providing you and your users with the latest and greatest in digital protections. That includes emerging and ever-present threats such as identity theft and credential stuffing. As opposed to being layered on top or retrofitted as an afterthought, their security systems architecture provides for constant preventative updates, leaves no gaps, and goes beyond the routine security and compliance standards of the day, all while providing a seamless experience to the end user.

Jeff Chambers | CEO

“Our platform provides value beyond the advanced features users demand and provides your members with tools that support and align with your organization’s values.”

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