Metro Networks – Providing the highest level of IT service with a human touch

The Silicon Review

Metro Networks is Central California’s premier source for personalized IT solutions, providing businesses just like yours with tailored IT services to meet and exceed your needs. It began in early 2014 with the mission of providing IT with a human touch. The company's core values are rooted in developing strong relationships and providing quality service.

General IT Services

Metro Networks take the day to day issues (and frustrations) away from you so that you can focus on making sales, driving trucks, seeing patients, servicing clients, etc. In other words, they take care of the tech, so that you can take care of your business. Today, computers are more important than ever. Metro designs networks with the best equipment and software for their client’s industry. With their service contract, they provide real-time monitoring that allows them to detect any problems when they arise. Their advanced computer monitoring software allows them to detect, eliminate, and fix problems, many times remotely, often before their clients realize it was there. Metro Networks offers a complete line of IT Services and Support that are a perfect fit for medical offices, law firms, non-profits and other small and medium sized businesses. Their It Services include:

Video Surveillance IT: Video surveillance is now an important reality for residential and commercial properties and offices. The recent passage of Proposition 47 in California has reduced many felonies to misdemeanors. Nearly 5,000 felons are being released from California prisons. The California Legislative Analyst’s Office estimates that there will be 40,000 fewer criminals going to prison each year than in the past. That will greatly impact their communities. Metro’s team is certified in the installation and use of Axis cameras. Axis is an excellent surveillance product with a wide selection of cameras that provide the best video coverage, including facial and license plate recognition, regardless of lighting or environment.

IT for Medical Services: Metro’s IT for Medical Services allow any medical office to be HIPAA compliant. The Federal Government has enacted legislation requiring EMRs, (Electronic Medical Records) by 2015. The government has provided incentives and penalties to promote EMR. The incentives can be up to $44,000 per physician under Medicare or up to $65,000 over 6 years under Medicaid. Doctors who continue to use paper records will see their fee schedule reduced 1% per year for three years and 5% per year beginning the fourth year. Metro’s IT Consultant team can assist any medical office to become compliant with all the current government regulations. All solutions, before implementation, will be reviewed for HIPAA compliance.

Metro’s team can remove the burdens and frustrations of IT compliance and service from your medical staff. Your first concern should be your patients, staff and education.

VOIP Services: A phone system that keeps up with today’s technology can dramatically change your business. Metro is pleased to partner with 3CX Phone System for their VOIP Services. 3CX is a software based PBX that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution-without the inflated cost and management headaches of an “old style” PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology. Experience the following after you upgrade your phone services through Metro:

Easy, Network-Wide Management of IP Phones & Smartphones
Virtualize with Hyper V and VMware or Install on Existing Server
A PBX Which Doesn’t Break the Bank
Cut Travel Costs With Integrated Web Conferencing
Deliver Faxes & Voicemails to Inbox
Instant Messaging/Text Chat
Powerful, Easy to Use Softphones for Windows and Mac Included
Integrates with Office 365, Google, Outlook & Others
Acclaimed Android and iOS VoIP Clients

Network Cabling & Infrastructure

Their expert Network Cabling and Infrastructure leadership possess an extensive background of experience in industries including medical, legal, government, large corporations, small businesses, and banks. Not only does their team possess the skills and attention to detail needed to make sure that your IT Network is solid and meets industry standard, but they also adopt the philosophy to go above and beyond by accounting for future growth and potential tenant improvements.

Managed IT Services

Every day more and more parts of their businesses are driven and depend on technology. It’s not a matter of if, but when your business will need assistance. No matter how large or small a business is, downtime is continually costing businesses more money than what it would take to prevent it! With Metro Networks' tailored Managed IT Services your business can be protected 24/7. Leaving you to enjoy full peace of mind knowing that you have a team of experts being proactive to minimize any downtime and available to handle any issues that arise. Metro offers hardware solutions for your business’s needs. But that is not all, Metro offers years of experience and expertise to combine the needed hardware and software that your business requires and turn it into a cohesive business solution that you and your employees feel comfortable and happy to use. If you know what hardware you require or need help understanding what parts you require given your business’s needs you can call Metro. They will always be happy to go over your specific needs and create a custom quote for their services.

About | Richard Auld

Richard Auld is the President and Founder of Metro Network. He is one of Central California’s Hispanic Chamber of Commerce Members, has been in the IT service industry for several years, working his way from the bottom up. He takes great pride in the client relationships he has built over the years. In early 2014 Richard made the decision to put an end to impersonal IT that treats customers like numbers. He felt it was time Central California should have an IT solution that was an extension of their business. His mission is to provide the highest level of service with a human touch.