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30 Best CEOs of the Year 2021

An Interview with Neil Mistry, MIS3 Inc. Founder and CEO: ‘We’re Devoted to Providing Thought-Leadership in Business Transformation through the Adoption of IT Modernization’

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“We execute with our engagement approach; understand – consult – realize.”

Achieving business transformation through IT modernization is daunting without partnering with new and emerging next-gen technologies within infrastructure, cybersecurity, and IT operations.

In light of the foregoing, we’re thrilled to present Managing Information Systems 3 Inc. (MIS3 Inc.) — a privately held Canadian organization with headquarters in Toronto ON and offices across North America.

Organically grown, MIS3 Inc. is a business value technology partner specializing in business transformation through IT modernization. Providing a 360-degree view of IT with an application-centric philosophy, the company guides its clients in understanding the business value of new and emerging next-gen technology platforms…to enable digital transformation.

Focused on helping clients reduce their technology footprint and moving towards IT operational simplicity, MIS3 Inc.'s specialization is centered on providing innovative disruptive technologies that have business relevance for every organization.

The company was incorporated in 2017 and is headquartered in Toronto, Ontario.

Neil Mistry, MIS3 Inc Founder and CEO, spoke exclusively to The Silicon Review. Below is an excerpt.

Q. Explain your customized IT services in brief.

Our solutions focus on three core practice areas:

The first area is the next-gen infrastructure—invisible infrastructure. This means it’s not the infrastructure that is important, it’s the application, and infrastructure should be there to let the application run, similar to your smartphone or tablet.

The second area is next-generation cybersecurity, focused on five guiding principles that make us unique in our approach compared to our competitors:

  • Understand, adapt, and benchmark against a cyber-security framework,
  • Build a dynamic CMDB (Configuration Management Database),
  • Adopt an Early Detection Response approach (EDR)
  • Build a Zero Trust Framework
  • Security as a Service

The third area is next-gen IT operations, focused on reducing manual intervention and simplifying IT daily operations. Adopting a simplistic IT architecture strategy will help reducing IT operational complexity.

Q. You need experts in the house to provide flawless digital transformation services. How did you manage to form a team of qualified professionals?

Our team consists of experts in the industry who have lived through secure digital transformation and the impact technology has on business outcomes. The team also consists of old clients I use to work with who provide a client-first perspective to secure digital transformation and IT modernization.

Q. Fatigue from continuous change is the top reason why most digital transformations fail. As an experienced business leader, do you think change/transformation is necessary no matter what?

Clients need to reimagine their business and this is a constant process. Secure digital transformation is about helping clients understand how and where they can leverage technology to reimagine their business and continuously self-inflict change in their organization.

A business needs to constantly review the four core pillars of business transformation and make adjustments to remain relevant:

  • Engage customers,
  • Empower employees,
  • Optimize business processes and automate them,
  • Transform the brand in terms of the products and services it offers.

Q. How do you manage to understand the culture of a company before strategizing a transformation plan?

We execute with our engagement approach; understand – consult – realize. Importantly, we need to understand the organization’s structure and more importantly its core values, why it exists, its vision, and mission. In addition to this, we need to understand the line of business hierarchy and how the organization operates including the central key objectives.

Q. What would you say are the top three skills needed to be a successful CEO?

The top skills needed to be a successful CEO include having a vision, being dynamic, and constantly looking at improving the brand, message, services, etc., being effective at building relationships inside the vertical or industry, to name a few.

Q. Describe a time you had to make a tough decision. What did you do and what was the result?

No doubt that the pandemic has struck; however, I invested in our US expansion even when the market retracted. This is one of the tough calls I have taken over the years. The results are good so far.

Q. What other CEOs do you look up to? Why?

I look up to many business leaders, but how Steve Jobs has delivered and made a difference has no match. His vision and passion speaks volumes about how Apple has been performing over the years.

Q. If you had one piece of advice to someone just starting, what would it be?

You will need to be resourceful and resilient when looking for operating capital. Besides, ensure you have multiple revenue sources.

Q. What do you think is the most memorable moment in your career?

The moment I finally decided to launch MIS3 Inc, which was on the 15th of June, 2018. What a day!

Neil Mistry: A Trusted Entrepreneur

Neil Mistry, Founder, serves as the Chief Executive Officer of MIS3 Inc. In addition to being a business leader, Neil is a motivator and consultant with exceptional proven experience in technology and business consulting. He helps clients utilize existing technology investments and leverages transformational platforms such as cloud while providing thought-leadership around governance and security.

Besides, Neil helps clients reduce the technology footprint and educates clients on ‘how to best utilize technology’ to drive their business objectives and KPIs without burdening IT operations. He’s the visionary and creator of ‘Business Transformation through IT Modernization’. Interestingly, Neil is a hunter too.

“We strive to work with our clients to understand their business, processes, people, customers, systems, applications, workflows, and business risks, by gathering data from multiple online systems, analyzing the information, and report data to aid in management decision-making.”