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December Edition 2021

OptConnect – Providing ultra-reliable solution for connecting unattended equipment to the internet via cellular


Every minute counts in your business, and a wireless network is a powerful tool to boost productivity and promote information sharing. With untethered access to documents, emails, applications, and other resources, employees can roam where they need to and still have access to resources for getting the job done. The main advantage of a wireless network is that it enables you to access files and printers from anywhere inside your home or office. A reliable wireless network enables you to synchronize files from your laptop to portable gadgets like smartphones and tablets. You will be able to send emails by standing on the terrace as well.

OptConnect is North America's leading provider of managed service wireless connectivity for ATMs, Smart Safes, Kiosks, Micro Markets, Digital Signage, and many other IoT/M2M applications. OptConnect provides a secure and reliable monitored wireless connection to the Internet for unattended equipment that is easy, low-risk, and convenient: All supported by a superior customer service infrastructure. OptConnect has spent 10+ years perfecting managed wireless services so that customers can focus on their core business strengths without having to deal with the delays, complexities, and frustrations of typical cellular deployments. OptConnect's fully managed solution provides Connectivity-as-a-Service for M2M and IoT applications that are simple and easy to implement.

Revolutionary Wireless Connectivity Products Offered

neo2 router: With nearly twice the speed, twice the carrier coverage, and twice the connectivity power, neo2 is the next evolution in OptConnect’s fully managed cellular connectivity for the Internet of Things. neo2 is a compact LTE Category 4 multi-carrier cellular router perfectly suited for kiosks, micro markets, digital signs and other applications that require high-speed connectivity and the peace of mind of redundant carrier connections. They have taken everything customers love about neo and made it twice as good.

mylo: OptConnect mylo is a dual-carrier, 4G/5G LTE Category M1 router specifically designed for slower speed applications such as ATMs, POS, Irrigation, Wastewater, and sensor applications. Due to the special class of LTE connectivity mylo operates on, Category M1, mylo is able to work better inside of buildings and basements and also works further away from cellular towers than other classes of LTE. While older cellular technologies might be close enough to work with only one cell tower, mylo can see and communicate with several more distant towers making your business less affected by connectivity issues at a single tower.

OptConnect ema™: OptConnect ema™ is a patented and fully certified 4G LTE Category 4 modem with onboard intelligence, embedded firmware, and software paired with its industry-leading suite of managed services. OptConnect ema™ is the world’s first smart embedded modem solution for M2M/IoT applications. ema eliminates the delays, complexities, and frustrations of typical cellular deployments providing a complete connectivity solution. OptConnect ema™ includes onboard intelligence that provides all the monitoring, manageability, security, reporting, certifications and autonomous self-healing of the connection. That’s what makes ema different. They have built ema to be truly intelligent, truly managed, and truly monitored. With plug and play functionality built right in, all the customer host board has to do is just use it. OptConnect’s fully managed smart embedded modem allows companies to focus on their core business strengths and outsource one of the biggest stumbling blocks for IoT projects in order to get to market faster, reduce costs, and increase the success rate of their projects. With ema:Play evaluation platform, customers have a development platform, or sandbox environment, to bring their IoT ideas to life.

Brute Antenna: The Brute Antenna is an industrial grade, low profile, ultra-wideband cellular antenna with both a primary and diversity leads (MIMO) in a single base. Rated for outdoor use, the Brute is ideal for ATMs, digital signs, kiosks, connected vending machines, gaming equipment, and access controls. With a direct studded mount as well as an industrial-grade magnet base, the Brute antenna provides additional security from vandals.

Gemini Antenna: The Gemini Antenna is an industrial grade, versatile, high performing ultra-wideband cellular antenna with both a primary and diversity leads (MIMO) in a single base. With a magnetic mount that can be used on any ferromagnetic (iron or steel) metal surfaces, the Gemini Antenna is ideal for multipurpose applications like ATMs, Digital Signs, Kiosk, and more. This antenna comes standard with all of its routers (except mylo).

The Formidable Leader

Chris Baird is the President and Chief Executive Officer of OptConnect. He started with OptConnect in 2009, as an ATM repair specialist and worked his way up through the ranks into leadership and management roles. After years of hard work and dedicated leadership, Chris was appointed CEO of OptConnect in October of 2018. His various roles within the company over the years have given him a deep knowledge and experience of the connectivity business while also giving him a unique ability to relate to what each employee is asked to do, what challenges exist, and how to best empower each employee to be successful.

“As the industry leader in managed wireless solutions, we’ve spent the past 10+ years perfecting “Connectivity-as-a-Service” for our 3,500+ customers.”