Qualitative Insights at Quantitative Scale for Change Management: Remesh

Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Remesh was founded in 2014 with the mission to create a technology that could truly represent the will of the people and amplify their collective voice. As a company, Remesh believes in the power of helping people understand one another, which requires engaging, exchanging ideas, and having a dialogue with groups of people at a massive scale.

Remesh believes that conversations that bridge cultural, political, social, economic, and geographic divides ultimately lead to a more unified and less divided world.

The Remesh Experience

Launch a live conversation with any audience that matters to you. Using AI, Remesh platform analyzes the opinions and interactions of up to 1,000 participants live, and helps you understand the responses that best represent the group, all in a matter of minutes.

Set up your conversation in minutes with expert-built templates or create one from scratch — add open-ended questions, polls, and stimuli such as images or videos to arouse in-depth responses. Remesh’s project management team will work closely with you to ensure you have the target audience you want to speak to. During the conversation discover trends and themes that were most common with your audience, and zoom in to compare and contrast responses between audience segments. After the conversation, export all of your data including segments, stimuli, spread of opinion, and responses from the participants in just one click.

to improve the Remesh experience so you can focus more on insights and less on logistics. Take a look at three new features that make your research process with Remesh even smoother.

Spend less time creating segments with auto-segment creation
Creating segments can be a somewhat tedious process. Remesh’s new feature allows you to skip past the manual creation of some of the simpler segments. Segments are now automatically created from Single-select Onboarding Poll questions for each individual poll option. 

Get the best of both Remesh Live and Remesh Flex using the new reopen feature

After you’ve completed a Remesh Live conversation, you can now continue the same conversation asynchronously. This can be especially beneficial if not all your participants could make it to the Live conversation, but you still want their actionable feedback.

Previously, in order to do this you had to create two different conversations (one using Remesh Live and one using Remesh Flex), and then merge the two after. The reopen feature saves you time and keeps everything in one conversation for a cohesive participant experience.

Automatically map and merge data from multiple conversations using the new on-platform conversation merge

There are still situations when it’s necessary to have multiple conversations and merge them together, which is where Remesh’s new on-platform conversation merge feature comes to play. This feature can save you a significant amount of time!

Previously, merging conversations required the manual tagging of each question you wanted to merge. Now the process is simpler, more automatic, and more flexible. In fact, there’s zero setup required before your conversation.

Simply select the conversations you want to merge, and Remesh will do the rest — right within the platform. Data will be automatically mapped from your selected conversations for faster and more efficient analysis. 

The Remesh Platform: Looking Ahead

Remesh is continually investing in new technology to unlock more effective and efficient research. For the remainder of the year and looking into 2023, Remesh is heavily leaning into its unique use of machine learning to make it even easier for you to ask and analyze open-ended questions.

Here’s a glimpse at some capabilities to look forward to:

• Surface interesting themes and outliers that you may want to follow up on using AI.
• Organize similar responses to make analysis easier using cluster analysis and Remesh’s own proprietary semantic model.
• Gather input from virtually anywhere and then leverage Remesh’s powerful analysis capabilities with the anticipated Embeddable Remesh Flex.

Remesh is especially excited about the possibilities with Embeddable Remesh Flex. You’ll be able to harness the power of Remesh anywhere research happens — another site, online survey, pop-up, etc. More to come soon! Stay tuned.

Incorporate A.I. into the customer journey

Hubspot’s research reveals that 82% of consumers look for an immediate response from brands on marketing or sales questions. No doubt, this increasing desire for speed is a result of the customer-centric digital era.

A whopping 90% of consumers rate an immediate response as important or very important when they have a customer service question. Rising to this challenge of speed are A.I.-powered chatbots. This advanced technology has made it possible for brands to be ever-present for their customers. And, to polish the digital customer experience. 

Facebook Messenger bots, for example, merge full chat functionality, 24/7 availability, and mobile notifications all in one. Not only do chatbots respond instantly to customers, but they also have the capacity to learn more about each customer. This empowers brands to make personalized connections with each customer.

Andrew Konya, CEO

“Remesh is proud to work with some of the largest and most prestigious companies in the world.”