The Silicon Review
“Requis connects buyers and sellers, enabling enterprises to procure, manage, and dispose of assets with greater visibility, simplicity and capital efficiency.”
Supply chain management (SCM) is a highly-detailed system used by large and small organizations to obtain raw materials, get products to consumers, manufacturing, and delivering the final product. A well-organized supply chain management system involves optimizing operations functionality to be fast and efficient. It is well known that supply chain management is an integral part of most businesses and is essential to company success and customer satisfaction. Lesser known, is how supply chain management also plays a critical role in society. SCM knowledge and capabilities can be used to support medical missions, conduct disaster relief operations, and handle other types of emergencies. Whether dealing with day-to-day product flows or dealing with an unexpected natural disaster, supply chain experts roll up their sleeves and get busy. They diagnose problems, creatively work around disruptions, and figure out how to move essential products to people in need as efficiently as possible.
Supply chain management has a huge impact on business. Good SCM can directly improve customer service and Requis is a company that provides end-to-end, holistic supply chain and commerce platform, built for how the enterprise operates to provide a more transparent, innovative and simpler way to connect enterprise buyers and sellers to the assets they need to run their business.
In conversation with Richard Martin CEO of Requis
Q. Why was the company set up? And how did you expand your company and its offerings over the years?
Requis was designed by supply chain managers to meet the needs of supply chain managers. When Worley (formerly Worley Parsons) was looking for a supply chain management solution, they started talking to the team at 6fusion, where Richard Donaldson was working. The platform worked so well that we decided to open up access to other firms. Richard Donalds on stayed on to lead platform development, and Richard Martin was brought in to lead the team as a whole. We decided to start small and focus first on two things: asset records and disposition. We took things step by step, and most importantly, took action on user feedback quickly. Like any startup things weren’t perfect in the beginning, but because we were responsive we’ve become a more feature complete tool in a short period of time.
Q. Can you talk about your products and services in brief?
Requis is an end-to-end supply chain management platform, allowing users to buy, manage, and sell assets in the cloud. Requis is designed to be intuitive for supply chain professionals, following their natural workflows. We also provide a concierge service, answering questions and even helping with tasks our users don’t have time to do.
Q. Unanticipated Costs, Potential for Setbacks, Integration Difficulties, and Quality Suffers are an inevitable part of SCM. How do you overcome these without disrupting the business flow?
It’s important to acknowledge that these things happen and build as much flexibility and resiliency into your supply chain as possible. In the past twenty years, for example, supply chain managers have become more used to dealing with disruptions due to extreme weather events. Developing secondary contacts in other geographical areas is one of the answers to this solution. But you can also be overprepared, which impacts the bottom line. By using data to find a balance between being adequately prepared and carrying too much surplus, you can find a way to stay as lean and flexible as possible.
Q. How can clients improve their inventory control and increase their profitability?
By having a single source of truth when it comes to asset records, and leveraging the power of data and analytics. We also feel it’s the key to remove repetitive manual processes from the workload of supply chain managers. Only then will they have the time to process market volatility and develop risk management and forecasting processes.
Q. Can supply chain management activities improve customer service?
Absolutely. When supply chains are leaner and more flexible, customers get what they need faster, with greater accuracy, and perhaps even at a reduced cost. Customer feedback is essential to improving the supply chain, and those improvements create a better experience for future customers.
Q. Where do you see you and your company a couple of years from now?
We see ourselves as the company that helped enterprise supply chain achieves digitization in a way that not only makes life easier for supply chain managers, but that helped them show their value to the enterprise C-suite. Climate change, political, and regulatory change will challenge our users - we aim to be the company that buys them the bandwidth to face and overcome these challenges.
Pioneers behind the success of Requis
Richard Martin is the CEO, and Requis was Co-founded by Richard Donaldson (Head of Strategy and Platform). Richard Martin is a 25-year veteran of the high-tech industry working for technology leaders such as VMware, Nortel, Bay Networks, 3Com, Chipcom, Memotec, Bell Northern Research and IBM. He has a proven track record for providing strategic and operational leadership in research and development, product management, marketing, business development, sales, channel management and operations. Richard Donaldson is a 20+ year veteran of Silicon Valley in a variety of business operations and leadership roles. He was brought in as head of Business Operations for EBay, and from there became fascinated with supply chain management.