SA IT Services – Leveraging robust managed services that fully satisfy clients' pain points and put them ahead of the curve

Still relying on your in-house IT team to maintain your systems? It might be time for a change. Technology has come a long way since the days of break/fix IT, and the reality is that most internal IT services aren’t equipped to keep up with the pace of innovation. As a result, many organizations find their IT to be reactive rather than proactive, and their systems struggle to keep up with the demands of a growing business in a digital world. If you’ve ever scoffed at the idea of outsourcing support to a third-party provider because you think your current IT structure is fine or because of concerns about cost, now is the time to reconsider. Managed Services is back in style, for good reason. What started in the 90’s as a solution for Break/Fix IT, Managed Services is rapidly re-emerging as an integral solution for companies looking to stay ahead of the curve in adopting and maintaining new technologies.

SA IT Services is a managed IT services company helping organizations maximize the return on their IT investment; extend their on-site IT presence; and design and support IT infrastructure that supports their objectives. Its nationwide Field Services organization of over 300 badged employees provides technology refresh services, break/fix support via on-site or depot repair, and seat management. Their Professional Services capabilities extend from the core to the edge of the enterprise IT environment and their solution architects and engineers deliver high-value technology consulting in design, implementation, upgrades, and support. As a Microsoft Gold Partner, SA IT Services depth of expertise includes Windows Server, Active Directory, Hyper-V, Exchange, Office 365, Azure and Systems Center. In addition, they possess expertise in networking, security, virtualization, desktop migrations, OS upgrades and disaster recovery. Microsoft has recognized the depth of their technical expertise by selecting us to support their own technical sales team as a Microsoft Partner Seller.

One-Stop-Shop for All Your Managed IT Needs

Security Device Management Services: It provides organizations with full maintenance, updates, rule changes, tuning and 24/7 monitoring by their security experts. Clients are able to leverage their current technology investment, using leading security vendors. Security devices such as firewalls, next generation firewalls and endpoint security solutions must be properly provisioned, updated and patched to protect against internal and external threats. Policies, signatures and rules need to be updated and maintained to ensure accessibility, provide security and to comply with regulations. Security best practices and many regulations also require continuous monitoring to detect and respond to threats. Managing security devices, however, requires a specialized skill set and constant attention. Keeping these solutions updated and patched while monitoring them 24/7 is a challenge for many organizations. SA reduces that burden for clients with monitoring and management solutions that provide updates, tuning and 24/7 monitoring by their security experts.

Data Back-Up and Recovery: The Business Continuity Plan may be written for a specific business process or may address all mission-critical business processes. The BCP is an umbrella plan whose major sub-components include the Disaster Recovery Plan. Information systems are considered in the BCP only in terms of their support of those business processes. SA IT Services' Disaster Recovery Plan (DRP) is to restore the operability of systems that support mission-critical and critical business processes. Having a DRP in place reduces the risk that the length of time that a disruption in a business process does not go beyond what has been determined to be acceptable by management in the organization. During the recovery phase, the focus is on establishing controls over occurring events to limit the risk of any additional losses.

Warehousing and Staging: SA’s secure and state-of-the-art warehouse is equipped to handle your IT Project deployment schedule, including receiving, storing, integrating, configurations, asset tagging, tracking and logistics. SA’s process of planning, implementing, and controlling the efficient, cost effective flow of devices, in-process inventory, finished goods is why you should choose the SA Way of Reverse Logistics. SA’s Logistics & Reverse Logistics service happens after servicing, refurbishment and or recycling, for the purpose of recapturing value or proper disposal of client assets. SA will return a product to the manufacturer or distributor for processing in the final stages of the product’s lifecycle.

Device Reconditioning: Point of sale equipment ages over time, eventually requiring that you make a decision: repair or replace? When conditions dictate that repair is the ideal option, consider partnering with SA. SA can refurbish most major manufacturer models. Their service specialists will repair and refurbish your existing equipment back to the original manufacturer’s specifications. All equipment is disassembled and rebuilt from the ground up to like new condition. SA brings 30 years of experience to help your company develop the best plan to match your IT strategy to your business strategy and then execute it in a way that others cannot. As an IT services provider, the staff of experienced professionals covers a wide spectrum of IT skills from network design and implementation to recruiting, project management, Business Continuity Planning, Disaster Recovery and Virtual CIO (VCIO) consulting. Their depth of knowledge and experience are without peer.

Steve Bowker | CEO

“The SA IT Way is our ability to change and adapt quickly to your needs. Whether you are looking for Managed Services, Staff Augmentation or Warehousing we are a speedboat not a barge.”