Kevin MacRitchie, Tactical Rehabilitation Inc. President and CEO: “Our commitment to innovation and evidence-based care allows us to offer the most effective rehabilitation strategies, ensuring patients receive the best possible results.”

Tactical Rehabilitation Inc. is a mission-driven company dedicated to providing the highest quality medical products and services to the U.S. Military Medical Care System and the brave men and women who serve the country. Founded with the vision of transforming military healthcare, Tactical Rehabilitation aims to replace the outdated mindset of cost-cutting measures with a commitment to premium medical solutions that enhance healing, improve quality of care, and ultimately support the well-being of military personnel. As a veteran-owned, minority-owned, and employee-owned company, Tactical Rehabilitation operates with a deep-rooted dedication to serving those who have served. The transition to an Employee Stock Ownership Plan (ESOP) underscores the company’s belief in shared growth, fostering career opportunities for veterans, military spouses, and women seeking meaningful employment. This commitment extends beyond business success—it represents a pledge to empower team members while ensuring superior care for patients. In collaboration with medical professionals, the Department of Defense (DoD), and the Defense Health Agency (DHA), Tactical Rehabilitation continually enhances healthcare solutions. The focus on cutting-edge products and innovative treatment options helps reduce injuries, accelerate recovery, and optimize patient outcomes. Through strategic partnerships, the company aims to advance the standards of military healthcare, delivering tailored solutions that meet the evolving needs of service members.

Tactical Rehabilitation offers an extensive range of medical solutions under the umbrella of Durable Medical Equipment (DME). Core product categories include world-class orthotics, bracing solutions, non-pharmaceutical pain relief (such as TENS units), biomechanical and musculoskeletal care, maternity support, compression therapy, hot and cold therapy, diabetic care, continuous glucose monitoring, oxygen therapy, CPAP solutions, and more. As technology advances, the company continues to expand its offerings to incorporate new innovations, including prosthetics and other life-enhancing solutions that promote mobility, comfort, and an improved quality of life.

Tactical Rehabilitation remains committed to enhancing the healthcare experience for military personnel by delivering superior products, exceptional service, and unwavering support. By investing in its people, patients, and the future of military healthcare, the company remains steadfast in its mission to make a lasting impact on the lives of those who protect the nation.

In conversation with Kevin MacRitchie, President and CEO of Tactical Rehabilitation Inc. 

Q. How does Tactical Rehabilitation ensure the highest standards of quality and compliance when sourcing and supplying medical equipment?

Tactical Rehabilitation has a strong focus on compliance and quality to ensure we do not short step the many processes necessary to ensure quality products and solutions are at the forefront of our offerings.  Through our “Battle Tested” program administered through our Product Lifecycle Review Board, we are continuously looks for new solutions to improve our current product base and identify areas where we can partner with manufacturers to create new solutions that solve real-world meaningful health care problems making for a better life for our patients.

Q. What distinguishes your “battle-tested” products from others in the market, and how do they benefit your clients?

At Tactical Rehabilitation, we take a strategic approach to patient care through our Battle-Tested program. By collaborating with manufacturers and research teams, we rigorously test and validate solutions before implementation. This process ensures that every treatment option we provide has been proven to deliver positive outcomes. Additionally, we focus on identifying areas where multiple solutions can be combined to enhance patient support, accelerate recovery, and improve overall strength. Our commitment to innovation and evidence-based care allows us to offer the most effective rehabilitation strategies, ensuring patients receive the best possible results.

Q. In which locations does Tactical Rehabilitation operate, and how do you manage to serve clients both nationally and internationally?

Tactical Rehabilitation operates through a network of regional and geographic hubs across the U.S., ensuring comprehensive coverage in all 50 states. By leveraging satellite operations, we extend our reach beyond national borders, serving the international community as well. This structure allows us to provide high-quality rehabilitation solutions efficiently, regardless of location. Our widespread presence ensures that patients receive consistent care and access to innovative treatment options, no matter where they are. Through this strategic approach, we remain committed to delivering effective and accessible rehabilitation services on both a national and global scale.

Q. Could you share some recent recognitions or awards that highlight Tactical Rehabilitation’s commitment to excellence?

Tactical Rehabilitation is honored to be recognized for our commitment to excellence and veteran support. We have received the prestigious Platinum-level award from the HIREVets program for our dedication to hiring veterans, along with numerous state-level veteran association recognitions. Our industry leadership has also been acknowledged with top accolades, including Best Durable Medical Equipment Supplier 2024 by Acquisition International and Top Durable Medical Equipment Supplier 2024 by MEDTECH. Additionally, our leadership team has been celebrated with honors such as 10 Most Admired Companies of the Year 2024 by The Fortuner Hub. These awards reflect our unwavering dedication to quality, innovation, and supporting both our patients and the veteran community.

Q. What are Tactical Rehabilitation’s future plans or upcoming initiatives aimed at further supporting the health and well-being of military service members and their families?

Tactical Rehabilitation is committed to expanding our presence through strong partnerships with the military, healthcare providers, and leading product innovators. By fostering these collaborations, we ensure that we continue delivering the highest quality rehabilitation solutions to our nation’s heroes. Our growth strategy focuses on enhancing patient care, improving recovery outcomes, and staying at the forefront of medical advancements. As we move forward, we remain dedicated to providing the best possible support for those who serve, reinforcing our mission to deliver innovative and effective solutions for veterans and active-duty service members alike.

Meet the leader behind the success of Tactical Rehabilitation Inc.

Kevin MacRitchie, President & CEO

Kevin MacRitchie is the President and Chief Executive Officer of Tactical Rehabilitation Inc., bringing over 35 years of leadership experience across healthcare, education, government, and the IT industry. A visionary leader, Kevin seamlessly integrates technology-driven initiatives with high-quality medical devices to enhance patient outcomes. His dedication has earned him numerous accolades, including the prestigious IFAH Top 100 Healthcare Visionaries award (2020-2022) and recognition as one of the World’s Top 20 Visionary Leaders Making an Impact in Healthcare (2023). Under his leadership, Tactical Rehabilitation has been honored as a Most Trusted Military Solutions Provider and The Best Place to Work (2023), reinforcing its reputation for excellence in serving military personnel and their families. Kevin excels in business turnaround and structuring organizations for rapid, profitable growth. He prioritizes exceptional patient care and strategic partnerships while ensuring alignment with company mission, vision, and goals. His expertise in customer satisfaction, information technology, and process engineering drives Tactical Rehabilitation’s success. Utilizing data-driven dashboards, Kevin navigates complex challenges, ensuring measurable goals are met to benefit the company, its providers, and, most importantly, its patients. He champions active listening as a fundamental tool for assessing program impact and fine-tuning initiatives to achieve optimal outcomes. His forward-thinking approach mitigates risks and fosters business diversity, securing Tactical Rehabilitation’s long-term sustainability and service to future generations of military families.

Before leading Tactical Rehabilitation, Kevin was Senior Vice President, Chief Operations Officer, and Chief Engineering Officer at CCI Systems, Inc. There, he spearheaded a major market expansion, guiding CCI into the Tier 1 and Tier 2 Service Provider space. He played a key role in process optimization, ensuring timely and efficient service delivery while developing top industry talent to enhance customer and partner value. Kevin’s career also includes 24 years at Cisco Systems, where he held multiple executive roles, including Vice President and CTO of Global Defense, Space, and Security, and Vice President of Cisco’s World-Wide Channels Organization. He was instrumental in launching Cisco TACOPS, addressing tactical communications needs during global disasters, and expanding Cisco’s presence into eight new markets, each surpassing $1 billion in annual sales. Additionally, he led anti-counterfeit efforts and established the Cisco Global Governmental Business Development Team to support defense sales worldwide.

Beyond his corporate endeavors, Kevin actively supports humanitarian and educational sectors, serving on the boards of Telecom4Good and Wingspan. He has been a guest lecturer at the University of Michigan, Michigan State University, and the University of Waterloo. Holding a Bachelor’s Degree in Information Systems and Operations Management from the University of Toledo, Kevin also dedicates his free time to serving as an active-duty Mounted Law Enforcement Officer and managing a horse and buffalo ranch, embracing his passion for the outdoors with his family.

“At Tactical Rehabilitation, we take a strategic approach to patient care through our Battle-Tested program. By collaborating with manufacturers and research teams, we rigorously test and validate solutions before implementation.”