The Silicon Review
The present industry is driven by technological advancements and widening benchmarks for achieving financial growth. Hence enterprises across the world look for technology solutions to drive growth and gain strategic advantage. Enterprises are always on the lookout for leading-edge technology solutions, which help to improve internal processes, ensure end-customer benefits and make them more efficient.
The last few years has seen a significant development in how solution providers react to these requirements. There is a continuing demand for customized solutions and services that address the core business challenges and the critical success factors of enterprises belonging to niche industry segments.
Embracing these trends and remaining ahead of the league, is Tavant Technologies, a specialized software solutions & services provider that leverages its expertise to provide impactful results to its customers across North America, Europe, and the Asia-Pacific. The firm, founded in the year 2000 by Sarvesh Mahesh, CEO, has, over the years, gained reputation for innovative and game-changing solutions that is the combined result of industry experience and technology expertise. For the company, both technology and industry knowledge are equally important and that has been a key differentiator in the way Tavant has approached its clients’ requirements.
Reason to Choose Tavant over the Rest
The Software services and solutions provided by Tavant include application development maintenance, business intelligence & analytics, enterprise mobility, independent software testing, and legacy application modernization. These services are deployed across various verticals including Consumer Lending, Capital Markets, Manufacturing, Media & Entertainment, and Retail. Tavant enables customers to automate multifaceted core business processes, implement appropriate technologies as they emerge, incrementally promote existing platforms, and deploy end-to- end solutions that compliment organizational objectives on a long-term basis. As a globally recognized forerunner in leveraging open source technologies, off-the-shelf tools and distributed agile development methodologies for faster go-to-market solutions. Tavant has deployed several key enterprise and consumer facing applications.
Long-Standing Customer Relationships
The ISO 27001 certification and SEI-CMMI level 4 compliance are testimonies to Tavant’s unwavering commitment to customers and has resulted in long-standing customer relationships. Tavant’s commitment to total customer satisfaction has differentiated it from the competition and has helped Tavant to establish mutually beneficial long term relationships with its top-notch customer base.
“Every single project is important as it helps to establish a new relationship or strengthen an existing one,” says Sarvesh. An example of one such relationship is with a client who is a national, farmer-owned food and agricultural cooperative with sales in excess of $12 billion. The company does business in all 50 states and more than 50 countries. It is a leading marketer of a full line of dairy-based consumer, foodservice and food ingredient products across the United States. It serves its global customers with a variety of food and animal-feed ingredients. It also provides farmers and ranchers with an extensive line of agricultural supplies and services.
The Challenge with the client was using a web tool called the R7 Tool that helped in marking the field area on a map and creating a variety of analytical maps. The different maps gave insights into the quality of the field, the type of soil in the field and others. They also showed the performance of various hybrid products (feed/seeds/crop protection products) across a specific region and on particular kinds of soil. The client needed a native app for iPad so that sellers could Visit the growers’ location, educate them on field conditions, suggest products & their quantities they could use on their fields and have access to information in offline mode. There were a number of challenges relating to user Interface and app performance as it involved large amounts of data.
Tavant’s solution ensured the drawing of the field area on the map became easy, the app was faster more responsive compared to web tool. The new user interface was highly appreciated, and the new graph component added marketing value. The app provided offline support when the connectivity was not available and the caching of the product images made the browsing enjoyable.
Tavant’s focus on domain expertise-led solutions to resolve core business problems has resulted in an empowered workforce with strong expertise in both industry verticals and technology. To ensure that employees are constantly up-to-date with technology innovations, Tavant keeps its workforce updated with the latest happenings in technology and industry segments by encouraging them to participate in industry tradeshows. Not just limited to participation, employees can also benefit from Tavant’s Centers of Excellence and certification programs.
All these initiatives have been fundamental driversin ensuring that Tavant’s workforce remain committed to a customer inclusive environment, even as they create ground-breaking solutions for them.
The Open-Kitchen Concept
Talk to Tavant people and they will describe their company as an open-kitchen – a place of complete transparency for customers, where there are no hidden facts or grey areas. The transparent approach combined with unmatched industry expertise has led the organization to consistently add new customers. Thebest-shore delivery model from Tavant, enables close interaction with clients and its cutting edge products and solutions have been deployed by prestigious industry players including IngersollRand, Land O’Lakes, Federal Signal, TiVo, New York Times, Electronic Arts and many others. Today, Tavant features among those few companies enjoying a strong foothold in strategic locations such as London, New York, Bangalore, and Noida apart from its Santa Clara headquarters.
Being the Expert
Demonstrating a strong adherence to its organizational vision, of being an expert in each market the company enters; Tavant offers exceptional value and return on investments to clients. The company follows a collaborative model of stakeholders which includes employees, clients and shareholders.
Tavant has great plans for the future, and aims to continue achieving high levels of customer satisfaction. Sarvesh believes that the route to customer satisfaction is through in-depth knowledge and expertise and the ability to use that knowledge to drive customer success.