The Silicon Review
“Established in 1996, Technosoft imbibes itself with the necessary agility and flexibility to take calculated risks to address specific business needs of its customers.”
Technosoft Corporation is an IT and BPM services provider that imparts information technology, business process management and consulting services to companies in North America, Australia New Zealand and Asia-Pacific Regions. As a privately owned company, it answers to only two constituencies – clients and employees. Clients rely on Technosoft to provide services and solutions that leverage the industry and domain expertise combined with technology prowess, delivery focus and quality. The company’s collaborative culture and work environment helps attract and retain exceptional talent which is a key ingredient to address clients’ needs and help drive sustained growth. It serves industries such as Healthcare, Financial services, Retail, US local and state governments and Global in-house Centers (GIC).
The company differentiates itself from its competitors by being customer centric. Unlike in larger and more established outsourcers where a customer is typically one among several hundred and in the process are bereft of attention, in Technosoft’s culture every customer counts. They can expect the same attention, leadership commitment and personal touch like any other customer of the company.
Technosoft’s service offerings can be categorized in to IT, BPM and Consulting services.
IT Services– The company’s laser approach to chosen services is best exemplified by IT outsourcing services that span both Run The Business (or RTB) and Change The Business (CTB). RTB services help companies ensure that for their IT operations it is business as usual more so given the increasing pressure on budgets. It consists of Application Lifecycle Services (ALiS), Independent Verification and Validation (IVV), Remote Infrastructure Management (TRIMS), ERP and Business Process Outsourcing (BPO).
CTB services- On the other hand create differentiated IT systems by capitalizing and embracing emerging technology trends. It consists of Data Sciences, Cloud and Mobility services.
BPM Services– Technosoft is a nation market leader for global provider of healthcare services to Payers, Accountable Care Organization, Benefit Management & Wellness services, Hospitals, Integrated Health Networks, Large Physician groups, & Long Term Care Pharmacies. The services provided for payers are claims administration, provider management, membership management, clinical services and reporting and benefit management and wellness services. For providers, the services include medical billing, revenue cycle management, medical coding and coding audits, practice data management and accounts receivable management.
Consulting Services– The Company customizes the delivery of IT Services to fit each client’s specific environment. It consists of services such as contract consulting, direct hire, managed staffing, payrolling and employee transitioning.
The company’s worldwide headquarters is in Southfield, Michigan (United States) and the delivery headquarters is in Chennai, India. It has sales offices and delivery centers in the US, UK, Australia and Canada.
“The Technosoft team is doing an amazing job and the communication is fantastic.” – ED Focused billing company, Michigan.
“Technosoft’s unique service model – with ongoing leadership from its offices in the U.S. has enabled us to transform our business, most importantly improved results for our customers.” – Ambulance billing company, North California.
“Great work to everyone and a special thanks to those individual contributors. The hard work and dedication of Technosoft team is paying off in big ways.” – Director, GIA.
Knowing the Key Executive
Radhakrishnan Gurusamy, CEO & Co- Founder Radhakrishnan has over 20 years of experience in the IT industry. Prior to co-founding Technosoft, he was as a Business Analyst in 1991 for Tata Consultancy Services (TCS) in Chennai, India and worked on projects in India, England and USA. In 1993, he joined Syntel Inc., (NASDAQ: SYNT) in Troy, Michigan, USA and supported Deloitte Consulting as a Business Consultant and later in 1994, Ford Motor Company, as an Information Technology Leader. With an entrepreneurial spirit and the vision of creating an organization that focused on exceeding customer’s expectations with dedication, he co-founded Technosoft Corporation in 1996, today a pioneer in Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) services provider.
Radhakrishnan graduated from Madurai Kamaraj University (India) with a B.S. in Mathematics. He also earned an M.S. in Applied Sciences (Computer) from Bharathiyar University (India).