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50 Most Admired Companies of The Year 2019

USA Staffing Services, LLC: Allowing Executive Search firms to compete in the Staffing Industry

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“Our focus is to be a complete back-office support partner, with the mission of helping others succeed in the staffing and contingency placement arena, with the highest level of integrity.”

Hiring seasonal and temporary staffing is a challenging task and enterprises might not have the necessary logistical and administrative considerations for employees. That’s where staffing solutions providers step in and help businesses meet their needs and also reduce the cost of managing benefits and payrolls. Spending on employee solutions is way better than advertising for applicants.

In light of the foregoing, we’re thrilled to present USA Staffing Services, LLC.

USA Staffing offers staffing services, payroll processing, HR administration, and worker’s compensation services, working with small and mid-sized staffing firms in the United States.

The company was incorporated in 2010 and is headquartered in Tampa, Florida.

In Conversation with Mr. Matthew Kolinski, USA Staffing Services, LLC CEO

Why was the company set up? And how did you expand your company and its offerings over the years?

In 2006, I started a traditional staffing firm and four years after I realized that a small recruitment firm has difficulty managing the “Front office” (Sales and recruiting) and the “Back Office” (payroll, workers compensation, Accounts Receivable, Payroll funding). I decided to provide a solution to help recruitment firms throughout the world by creating the Authorized Dealer Program. Our program allows Traditional Executive Search or Start-up Permanent Placement firms to offer full-service temporary staffing to their existing customers by becoming an Authorized Dealer.

What challenges did you face in your initial years? What can your peers learn from it?

Challenges: Workers’ compensation and funding to process payroll is always a challenge. The market has a void for firms with <$5MM in temporary placement sales which makes it challenging to start-up a temporary staffing division. I discovered a solution that is specifically focused on the start-up phase for temporary staffing divisions in firms with existing permanent placement customers. Our solution has been utilized by 100’s of firms over the past 10 years and we continue to add value to our existing relationships by improving our services.

Lesson: All business relationships come down to Value to the Customer.

What kind of responses have you received from your consumers over the years? How have they motivated you to shape your offerings/grow the company?

I have spoken to 500+ entrepreneurs in the recruiting space and the feedback has allowed us to fine-tune our contracts, services, and platform to be more user-friendly for the workers and the Authorized Dealers. Every year we improve our services based on the feedback we receive. For example, many of our AD’s requested help with making placements, so we developed a technology platform that allows Existing Authorized Dealers to work on orders together in a secure fashion.

Building a culture of sustainability inside an organization is very important to maintain a reputation in the global market. How is it true for your company?

100 percent true! Every business culture is defined by the people who help to make decisions for the organization. Larger the organization the harder it is to maintain the culture, but it all starts with the inner circle of the entrepreneur. We must be careful about who is in the inner circle because the culture is defined by the decisions that are made.

Is your company a leader or follower?

We are a leader. In 2010, I looked around the industry and I didn’t see others offering something similar to the Authorized Dealer Platform. I decided to create a new solution to enhance the operations of others and to provide the highest value possible to existing Recruitment Firms.

Is it true that striving for both ethics and success in a business is a tough feat?

No. I believe our success is based on the ethical decisions we have made over the past 10 years. Our pricing has always been fair and the expectations of our Authorized Dealers were also built on ethics. When we find AD’s who are cheating the system, we immediately terminate the relationship even if that means losing future sales. It is the right thing to do and ultimately we grow better and faster moving forward.

Where do you see your company a couple of years from now?

We hope to double our operation by finding more entrepreneurs to work with over the next 1-2 years. As we grow we plan on adding 5-10 new employees and creating a university-style education platform designed specifically for entrepreneurs in the recruiting space.

Matthew Kolinski: An Entrepreneur helping Entrepreneurs

Matthew Kolinski serves as the Chief Executive Officer of USA Staffing Services, LLC. He has been an entrepreneur for most of his life and his journey down the back office services started when he began writing resumes for his fraternity brothers while in College. During this time, he started a traditional temporary staffing firm and ran it for four years prior to starting USA Staffing Services, LLC. Mr. Kolinski played a crucial rule in guiding USA Staffing to newer heights; the company has been on the INC 500/5000 list four years in a row. He has had the pleasure of working with 500+ entrepreneurs in the recruiting space and truly understands how to successfully grow a permanent and a temporary staffing firm in every industry.

“The relationships we build with our Authorized Dealers are true partnerships. We build solid foundations by developing strong relationships and are committed to becoming an effective and dedicated staffing services partner by helping your business and your career.”