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With a mission to provide a suitable educational course to support the Finance and Mortgage Broking Industry, AAMC Training Group Pty Ltd was founded in 2001. It is an Australian registered Global training organization that offers flexible options for learning, to suit busy lifestyles and preferred individual learning styles.
Soon after the inception of the company, it realized there was also a need to train those in the supporting industries, along with those in the Finance and Mortgage Broking Industry to be able to diversify their service offerings. As the company progressed in its journey, it learned that there were many competitors entering into its training space and the Australian market of 24 Million was a relatively small population in relation to the educational needs in the Finance Industry.
Further, the company identified that the many professions established in Australia can be set up offshore, which Governments are keen to see as it will provide employment opportunities for many and give those with the entrepreneurial spirit to flourish in their own countries. AAMC is already assisting those that wish to grow and develop their business models offshore and also there is now a global finance and mortgage broking association, which has 6 countries as members, with more in the process of joining, hence the AAMC vision of past years in finally coming to light.
“We are now distributing other providers’ training materials and courses via our platform as it then makes them available to a wider market, which many providers struggle to be able to access and at the same time it enables us to offer a great range of training courses and materials,” says FDr. Jeff Mazzini, Managing Director.
In-Conversation with the Leader of AAMC Training Group Pty Ltd, FDr. Jeff Mazzini
Q. What are the challenges you faced in the initial years of AAMC Training?
Every company has to overcome hurdles at the initial phases and we were no exception. The challenges we faced in the early years of establishment in Australia were that the regulators were slow to join the states together to have one licensing requirement — each state attempted to bring in their own rules and regulations. Hence, the education and inability to transact financial transactions across states proved an issue.
Another challenge was our offshore expansions. It was going very slow and it was a costly exercise. However, we didn’t give up as we knew these things take a lot of time and money. For an instance, if you compare Australia’s population of 24 Million people with the three offshore countries where we have set up our local offices, the combined populations is 1.72 billion. So, factors like culture, regulations, technology resistance, education slows down the progress.
Q. How successful was your first project roll on? Share the experience.
In Australia, we are one of the first ones to come into the market and we had a great course. With experienced trainers, subject matter experts and fantastic support staff, we have been able to continue to grow and develop along with many associations and companies that also joined the industry in the earlier days.
When you are the first to hit the market with great offerings, you only last a short time as others copy or imitate your business models and materials. So, at AAMC we have continued to change and evolve to the meet the needs of our large client base.
Q. A company’s behavior is as important as its economic performance or the quality of its products. How do you interpret this saying?
At AAMC, behavior standards relate directly to the core values, corruption, compassion, trust, and innovation to mention a few. And these are set in stone from the 10 core family values and other requirements agreed to when each person joins our Organisation. They are required to read our policies and procedures and sign off to acknowledge that they fully understand the behavioral standards of AAMC Training Groups requirements.
Q. ‘Leaders cannot optimize results by themselves; they need employees’ support and assistance.’ How does your company interpret this saying?
A leader is only one person and a leader cannot win a game on their own — it needs a group of people who also believe in the leader and understand their vision. A leader also needs to install confidence in the team and take interest to understand issues and how to overcome issues, to clear the pathway for others to follow. Implementing technology and getting teams to self-manage and suggest improvements is also part of the business model.
Q. Is AAMC Training a ‘leader’ or a ‘follower’? Do you formulate your own core values?
We are definitely a leader in this field and not a follower as we are constantly reinventing ourselves and our service offerings. Talking about our values, our ten core values are followed by all the teams across the 4 countries of representations and they all clearly understand our core values when making things happen.
Q. Where do you see you and your company a couple of years from now?
Looking into the future, We at AAMC Training believe that we will be well established in the Australian, Indian, Indonesian and Philippines markets, improving the Lives through education and breaking down barriers that have seen many others give up and leave the offshore locations.
Meet the Leaders of AAMC
FDr. Jeff Mazzini, Managing Director: FDr. Mazzini has worked in the banking industry for 35 years, both nationally and internationally. It’s been 18 years that he has established AAMC Training Group and its running successfully now. FDr. Mazzini holds numerous professional qualifications across 9 Industry bodies and hence has a strong understanding of the professions in which AAMC offer educational courses.
Michelle Firth, General Manager: Michelle has a strong background in the Financial Services Industry and has worked with the AAMC Training Group for the past 10 years. She is a very experienced and capable team member who makes things happens.