A dynamic technology provider transforming businesses through real-time system integration, data streaming and data analytics: Xiatech

In the digital world we live in, technology is evolving at an accelerated pace. Rapid technological advancements have resulted in businesses looking for differentiating solutions to keep ahead of new trends. A successful business drives innovation through integrating new technology with its operations and business capabilities seamlessly. For a rapidly expanding organisation, it can be hard to keep up with technological developments and make data driven decisions. This is why organisations rely on expert technology providers to advise on how to make the most out of digital investments and devise new strategies to drive technology enabled success.

Globally there are various companies delivering excellent technology products and services, but Xiatech stands out as unique. Xiatech provide most elements of a business focussed technology transformation, but they specialise in system integration, data management, advanced analytics and business insights. In addition, their services also include technology advisory support, software selection, programme delivery and digital transformation. The Xiatech team has experience in all areas of the technology life-cycle, so they can provide part or all of the solutions required in today’s digital economy.

In conversation with Jonathan Summerfield, CEO and Founder of Xiatech

Q. Can you explain about your services in brief?

Xiatech are heavily focused on driving the transformational growth of our customers through System Integration and Data. We have over 100 employees who deliver our cloud native platform to drive Integration and Data change throughout our client base.

Our recently rebranded Xfuze platform delivers three important functions for over 100 customer sites:

• Real-time integration of their systems
• Real-time Single View of Data
• Insights and Analytics, with pre-built industry aligned dashboards, ad-hoc data-lake driven insights and predictive analytics

The three main use cases for our technology are:

• Turbo-charging legacy systems
• Unlocking data silos and driving a 360 view of data
• Driving Digital Transformation and change

Q. How do you deal with the “never ending change” in digital transformation?

Strong Technology companies such as Xiatech are now being adopted by organisations as a partner or agent for change rather than just a service provider. We are now educating our customers to drive technology enablement as a way to grow their company and revenue, and this has had an enormous impact on our business. Xiatech’s customers now view technology-enabled business change as essential, and a huge enabler for growth and therefore come to us to drive transformational success through our Xfuze platform.

We do this by enabling the continuous integration of new systems, adding new business services and channels at speed, or consolidating data from multiple data silos across the organisation to create a 360-degree view of data such as Customers, Products, Orders, Inventory, and Sales. This has driven over 300% growth in our business over the last three years and has had a transformational impact for our customers. To drive and benefit from the never-ending change in Digital Transformation, Xiatech assigns our most experienced Client Partners to each of our customers and ensures they work with them on an ongoing basis to document the roadmap for technology & digitally-enabled growth over the next 2 to 3 years. We break that roadmap into short deliverable projects that are implemented using an agile methodology to deliver quick value in as short a time as possible over the course of the roadmap. Our customer contracts are typically between 5-10 years, so we invest heavily in the relationship and ensure that we drive ongoing success.

Q. Do you have any new services ready to be launched?

Our software is enhanced by our strong people and thought leadership. We believe the success of any Digital Transformation hinges on the six success factors of what we call Hyper-Integration; the need to focus on (1) strong Leadership, (2) People change and (3) Process efficiency, sustained by an emphasis on investment in (4) Systems (and integration), (5) Data and (6) Analytics. Xfuze, our Hyper Integration platform (rebranded from the Single Data View platform) delivers all aspects of the above system integration, data, and analytics in one platform, alongside our expert consultants who ensure that any technology and digital transformation delivery also focuses on the leadership, people and processes of our customers.

Xfuze is continuously evolving, but the most recent additions are the new Industry Accelerators, such as the Retail Insights Hub, a one-stop shop for Insights and Analytics with a set of ready-made best-in-class dashboards combined with AI-enabled Predictive analytics. We are also launching a suite of Smart Connectors with the ability to configure connections to business systems in order to integrate them for the purposes of exchanging data and business events.

Q. What does the future hold for your company and its customers? Are exciting things on the way?

As mentioned above, we are continuously investing in the Research and Development of our software platform. This means keeping abreast of the latest trends in the market. Recent analyst reports, such as those from Gartner, talk about the emergence of Data Fabric which we have been practicing for a few years now but continue to invest in. Also, we believe the ability to enable the delivery of a composable enterprise, where a business selects and implements a suite of best-of-breed business applications from a variety of vendors will place those organizations at the forefront of innovation and future flexibility. A composable, best-of-breed strategy requires a very solid and scalable digital integration hub to glue those applications together, and this is a field in which our platform plays very strongly. We continue to invest in our platform and people so that we can deliver and integrate those new best-of-breed systems at a pace previously unseen. The ability of an organisation to scale at speed depends on that company being able to accelerate the introduction of new digital services and customers’ channels.

We are also investing heavily in predictive analytics that enables our customers to predict the future outcome of decisions based on patterns of historical data. This type of analysis is invaluable when companies are now spending disproportionate amounts of marketing spend through digital channels and, for example, wish to know which channels will provide the most valuable outcome of customer acquisition and conversion. Our technology drives not only the introduction of new digital channels at speed through rapid integration but also provides this type of actionable insight through AI-driven analytics.

For more information, please visit:

info@xiatech.co.uk

www.xiatech.co.uk

Meet the leader behind the success of Xiatech

Jonathan Summerfield is the CEO and Founder of Xiatech and has driven more than double-digit growth every year since the inception of the company. With over 100 people, Xiatech provides the ability to accelerate Digital Transformations through the deployment of the Xfuze platform, a Hyper-Integration technology that enables real-time System Integration, Single View of Data and actionable Insights. Xiatech recently took on some important growth capital funding from their partners Rockpool and are continuing to invest in their product roadmap to drive more value for their customers.

“Our cloud-based Xfuze platform provides a highly scalable, secure and resilient solution for real-time system integration, data streaming & single view of data and analytics.”