Efficiently solve healthcare data exchange challenges with Zen Healthcare IT

Zen’s mission is to help healthcare organizations avoid the complexity and frustration that too often plagues integration projects. Zen helps clients develop, design, and deploy use-case driven technology solutions to efficiently solve their healthcare data exchange challenges.

After years of providing integration consulting services, Zen saw a big void in the market for technology tools to make interoperability work in an affordable, sustainable way. Today, they have a disruptive integration as a service (IaaS) platform called Gemini and a portfolio of other integration, data management, and data visualization solutions.

Q. How does Zen help?

Zen’s clients turn to them to accomplish mission critical integration projects. Here are just a few of the most common ways they partner with them and can assist you as well.

The Gemini Integration Platform: Zen’s clients using Gemini enjoy a fully managed technology infrastructure without sacrificing control and management of their data. The technology platform and its services help organizations quickly acquire data, normalize the data, and deliver data to where it is needed most. The company gives options for centralized data aggregation to house, transform, analyze and visualize information. As a result, their clients have much more control of their data destiny.

Connect to Carequality® & eHealth Exchange: As a Carequality implementer and a Sequoia Project supporter, Zen is often its clients’ best route to connect to national data exchange networks. Their Stargate Gateway provides an IHE Gateway service for those clients who need to add this technical component to their interoperability capabilities. Whether you are a healthcare vendor or a healthcare organization, Stargate can fast track your IHE connections. 

On-Demand Engineering Services: Certified technical interoperability engineers guide their clients through integration projects either in Gemini or for healthcare organizations using Mirth® Connect. Zen’s talented team of interface engineers are available on an as needed basis to troubleshoot or build integration.

Integration Help is a Call Away

Imagine a world where certified technical interoperability engineers were available to guide you through integration projects.

Types of Service Desk Assistance:

Mirth® Connect Certified Engineering Support: Certified engineers ready to help you build and configure Mirth® Connect Channels.

Integration Engine Optimization: Root Cause Analysis and mitigation for system performance issues with Mirth® Connect, PostgreSQL, HL7, IHE and API/FHIR deployments.

CCD/CCDA Spec Interpretation, Validation, and Parsing: Parsing or generating CCD / CCDAs? Tap into Zen’s CCDA and XML expertise.

Engineering Review, Training, and Troubleshooting: On-demand experts ready to assist with diagnosing, correcting, and providing second opinions on interface development and design.

NHIN CONNECT and XCA Connections Support: Working with complicated patient discovery, query, and retrieve protocols? Zen’s certified engineers are standing by.

Sequoia Project Onboarding, Troubleshooting, and Maintenance Programs: Onboarding with Carequality and eHealth Exchange initiatives? The Zen team can walk you through the testing and certification process, even for the more challenging federal partners (DOD, SSA, VA).

SAML Configuration and Best Practices: Let Zen assist with creating and modifying SAML assertions related to healthcare interfaces and /or SSO initiatives. Zen even built tools that drop into Mirth® Connect channels to make it easier.

Database Report Writing & Visualization: Let Zen help you query and interpret data for those critical, but unanswered business questions. Zen has database query and Tableau expertise ready to assist your organization.

Q. Can Zen Help Plan Your Path to Interoperability?

It is not the known challenges that keep healthcare organizations up at night. Instead, it’s the unknown and unexpected that slow down or halt important interoperability initiatives. Let the experience of Zen’s team help plot a course to reach your interoperability goals.

Strategic Consulting Services

System Performance and Monitoring: Leverage Zen’s technology expertise to evaluate the health of your database, perform database tuning and database management as data usage evolves.

Interoperability Needs Assessment

Zen’s personalized Interoperability Needs Assessment focuses on understanding the data exchange requirements in the short and the long term. Then, the team will work collaboratively with you to design affordable and scalable solutions.

Technology & Data Gaps

As you identify new interoperability use-cases, technology and data gaps will likely emerge. The Zen team will share their wealth of experience with your team. They will help establish minimum data requirements. And, they will identify and deploy the right technology for your current and future interoperability needs.

Fully Managed FHIR Repository & API for Healthcare Organizations

Whether you are a payer focused on achieving compliance with the new finalized CMS Interoperability and Patient Access Rule (CMS-9115-F), or you are a healthcare organization in need of flexible access to aggregated clinical healthcare data, Gravity offers a simple yet nimble clinical health data repository solution. 

Q. What is Gravity?  

Gravity is a fully managed repository as a service tool for healthcare organizations. It provides a destination for clinical health data transactions, healthcare messages, and other healthcare data elements in a secure clinical data repository. It supports advanced FHIR data exchange protocols, and FHIR-enabled applications.

Jim Benson, CEO

Jim has a passion for helping people solve problems and a talent for building teams that have teams that possess hard to find expertise, and personality.

Jim’s achievement portfolio is nothing short of impressive. 23+ years of entrepreneurship, executive and C-Suite experience, Jim has laser focused attention on outcomes; both for clients and employees.

“Using technology tools and years of interface development and support experience, our solution architects and engineers design and build use-case driven solutions for health information exchange.”