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2016 50 Best Companies to Watch

A globally recognized leader in developing and delivering Enterprise Software: IFS North America

“IFS is a global company with over 60 offices worldwide. From its network of local offices and through a growing ecosystem of partners, IFS supports more than 1 million users.”

Much of the enterprise software market consists of companies that require several solutions to solve a single challenge. In many cases, these software providers guide organizations into adopting two or three different products that need to be interfaced with each other in order to provide one complete solution that meets all of their business needs. As a result, it is often unclear to the buyer as to what they are really getting. IFS, however, offers agile, component-based software that provides an organization with the flexibility to solve the business issues at hand. IFS solutions offer business functionality for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). All components have the same user friendly look and feel and the functionality an organization uses can evolve and change seamlessly as an organization grows, without affecting day to day operations.

A global company, with offices in the United States, Canada, Sweden, the UK, and Germany, to name a few, IFS is a recognized leader in developing and delivering agile enterprise software that brings their customers closer to achieving their business objectives and provides them with the ability to profit from change. IFS software ensures that an organization can stay ahead of the curve (competition, changing market demands, etc.) through its component-based, service oriented architecture (SOA) and well received user experience.

The company’s software was designed and developed in collaboration with customers to tackle industry specific challenges. With one of the highest employee tenures in the industry, IFS employs highly skilled people with extensive industry and process expertise. As a result, IFS customers have increased efficiency and top of the line software to help them improve their bottom line in an always changing landscape, at a low total cost of ownership.“Our software is highly modular which means you pay for what you use and the software directly addresses specific processes and pain points in your organization, creating essentially a custom solution for your organization’s needs. This also makes it extremely scalable and adaptable,” said Cindy Jaudon, President and CEO of IFS Americas.

Additionally, IFS looks to the future with IFS Labs which is a part of IFS Research & Development.“We take our inspiration from consumer technologies and innovative solutions from a range of industries, and apply these innovative concepts to IFS Applications. At IFS Labs, we prove concepts today that customers will ask for tomorrow to make their everyday work more productive, efficient and inspiring,” added Cindy. Technologies that IFS Labs is researching right now include wearables, internet of things, 3D visualization for construction, and voice recognition for ERP, and public data integration.

Solutions for Agile Businesses
The business philosophy and architecture provide organizations with enterprise software that is easy to implement, run, and upgrade.

With over 1,000,000 users, it is no surprise that the product suite supports multiple languages, currencies and units of measure. It offers often-overlooked functionality for easy set-up of new business units or divisions in the system and allows for managing processes across these divisions. The solution provides support for core processes like HR, financials, inventory, manufacturing, field service, mobility, and projects across geographies and business divisions or subsidiaries.

IFS also offers deep support for multiple manufacturing modes and business processes that allow divisions to share the same enterprise solution, along with support for tax schema of vital emerging economies like Brazil. As a strong global services organization with deep experience in managing global implementations, IFS has experience implementing in some of the largest companies in the world.

IFS is recognized as a leader in both the Gartner Magic Quadrant for Single-Instance ERP for Product-Centric Midmarket companies and the Gartner Magic Quadrant for Field Service Management. IFS was also named the leading vendor in market share in enterprise asset management and field service management software for the oil and gas industry for the 4th year running by ARC Advisory Group. Director Ralph Rio says it’s due to, “IFS’s ability to rapidly develop new components quickly and efficiently to ensure that the application continues to provide the deep functionality needs of the end user.”

Customer Success
IFS supports clients in key industries such as Aerospace & Defense, Automotive, Asset Intensive, Energy & Utilities, High Tech Manufacturing, Industrial Manufacturing, Process Manufacturing, Oil & Gas, and Service Providers. Some of IFS’s notable clients in North America are: Valmont Industries, Chief Industries, Linamar Corporation, Vigor Industrial, Nordson MEDICAL and Cubic Transportation.

Client Testimonial
“Because we are integrated on IFS Applications, all of the data resides in one system, so our project managers have only one place to go to open up new activities when there’s new work to be done, and one place to go to find all the information they need about a project. IFS is truly a business enabler for us.” – Leonie Markgraf, IT Director, Vigor

Focus Areas
The continued focus of IFS North America is on helping businesses to be more agile, to operate more effectively and cost efficiently by helping organizations anticipate and adapt to a rapidly changing market and world.

Knowing the Key Executive

Cindy Jaudon, President and CEO – As President and CEO of IFS Americas since 2004 and a member of the IFS Executive Committee, Cindy is responsible for growing the IFS footprint in the world’s largest and most demanding markets. During her tenure, Cindy was instrumental in two key IFS acquisitions: Metrix LLC, a best of breed service management supplier, and LatinIFS, a reseller of IFS Applications in South America. She has also led the IFS Americas team to steady organic growth and achieved unprecedented satisfaction and retention levels in the North American customer base. Prior to assuming the role of President and CEO, Cindy was the Global Industry Director of IFS’s Industrial Manufacturing and Aerospace and Defense solutions, where she helped IFS assume a dominant position in both sectors. She has more than 25 years of consulting, sales, and management experience in the enterprise software market, including a senior executive role with Effective Management Systems, which was purchased by IFS in 1999. She also held positions at several mid-size and Fortune 500 companies, including Mitutoyo, C.N.A. Insurance and Deutz-Allis. Cindy completed her MBA from Benedictine University in 2003 and holds a B.A. in management information systems from North Central College in Naperville, Ill.