An Interview with Bharat Khatau, Trigent SoftwareChairman and CEO: ‘With a Global Team and Local Presence we Make Outsourcing Easy’

“Our hybrid engagement model is designed to leverage the best of US and India so that our customers are the ultimate beneficiaries.”

Information Technology has become one of the most important resources to operate and manage organizations in the 21st century. It touches every facet of a modern enterprise, from customer service to operations, to social media, and to security. Over time, technology creates new jobs like mobile application developers, social media and business intelligence analysts, information security specialists, and data architects. Such jobs didn’t exist twenty, or even ten, years ago. Information technologies that integrate business functions across the enterprise, known as Enterprise Systems, have become the backbone of modern organizations.

In light of the above-mentioned scenario, we’re thrilled to present TrigentSoftware.

Trigent provides enterprise management software solutions. The company offers infrastructure management, application development, and professional services to manufacturing, healthcare, and insurance industries. Trigent Software serves customers worldwide.

Trigent was incorporated in 1995 and is headquartered in South-borough, MA,with development centers in Boston and Bangalore.

Bharat Khatau, Trigent Chairman/CEO, spoke exclusively to The Silicon Review. Below is an excerpt.

Tell us about your company.

Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long-term relationships with Trigent. Our hybrid engagement model is designed to leverage the best of US and India so that our customers are the ultimate beneficiaries. Our track record speaks of our success; having developed more than 100 products many of which are deployed in record time in both large and small companies. We work with the same care and diligence to make each of our engagement a success, one at a time, small or large.

What are the services Trigent Software offer?

The focus of each of our service line is to build great customer experiences, bring transformational changes, increase employee productivity and optimize enterprise costs.

We realize that any service we provide should create happy customers, employees and help in operational efficiencies and give you the bandwidth to focus on your market growth and customer footprint. Our teams have this focus ingrained in all the work they do.

We offer the following services:

Cloud Development:At Trigent, we help organizations to maximize their returns from the cloud investments by building impactful and disruptive cloud-native web, mobile, and IoT solutions. While cloud adoption has increased many folds, organizations still have a strong reliance on in-house, legacy applications, especially for their unique needs. We understand legacy infrastructure and applications, has been in the business for over two decades. This puts us in an advantageous position to modernize legacy applications through the cloud, SaaS, and micro-services building blocks.

While developing Cloud or Hybrid Cloud applications that bring innovation at scale to the market, we use DevOps methodology, tools, and processes to design, test and deploy new product releases faster than ever.

Cloud Transformation:Traditional web applications are fault-intolerant, do not scale, and contain single points of failure. With cloud services and infrastructure, the IT departments have access to unlimited resources, reduced costs and greater agility – with no financial risk. With tremendous benefits, companies not asking if they should migrate to the cloud – they are wondering how to migrate to cloud, very soon. Trigent will understand your unique business requirements, assess your current investments in technology and applications, and help create a roadmap.

Legacy applications are critical to the unique needs of many organizations. In some cases, these applications may not be moved to public cloud due to regulatory compliance. If the best option then is to leave the applications on premises, Trigent's engineers will build an SOA/web service that allows mash-ups and integrations that permit access from new mobile and/or cloud applications.

For applications that can be modernized, we create a strategy for modernization, such as "lift-and-shift", complete re-architecture or anything in between. By establishing a phase-wise project plan, reinforced with industry best practices and structured processes, the migration will be well planned, executed and supported.

Enterprise Digital Transformation: We transform the way small, medium and large enterprises conduct business with their customers, vendors and employees in this digital age. Our Digital Transformation solutions and services help your team build and deploy cloud products faster, collaborate more effectively and strengthen customer relationships, thereby increasing revenue and customer satisfaction.

Managed Cloud Infrastructure Services: Trigent's Cloud Practices can help you choose the right cloud platform to move your on-premises infrastructure and help run your business applications. We can help you identify the business areas and workloads that can, when migrated to a cloud computing model, reduce costs and improve service delivery in line with your business priorities.

The other services we offer include Product Engineering, Enterprise ADM, SharePoint Services, QA & Testing, Mobile Application Development, Business Intelligence, and Professional services.

Bharat Khatau: A Brief Background

Bharat Khatau is the founder, Chairman and CEO of Trigent Software, a global software services company with clients in the US, Europe and India. To date, Trigent has developed or contributed to more than 100 software products in the market for small and large clients, and also developed patented products in the semantic internet space.

Prior to that, Bharat was a co-founder and CEO of Better Software Technology, developing software products for the high volume PC software market. Since 1982, Bharat ran an IT and engineering consulting company Covid Systems providing specialized factory automation services to large and small companies such as DataGeneral, SpecTran, Proteon, Champion Spark Plugs, Thinking Machines, Compaq Computers, Levolor, etc. Before that, he worked at GTE Laboratories (now Verizon) and for a specialtyhigh-performance computer company.

Mr.Khatau holds MS in Electrical Engineering from Cornell University and B. Tech Degree in Electrical Engineering from Indian Institute of Technology.

“Our mission is to help our customers in ‘Overcoming Limits’ of competitiveness, productivity, technology complexity, time, and budget constraints.”