Ensuring customers have their vehicles adequately maintained, serviced, and repaired: BOLT ON TECHNOLOGY

In recent years, volatile growth has been observed in the automotive repair and maintenance service market. The automotive sector is diverse and made up of establishments in various industries that manufacture parts, assemble vehicles, and distribute parts or vehicles. According to a research report, the global automotive repair and maintenance services industry is forecast to grow at a double-digit compound annual rate between 2015 and 2022, driven by increased vehicle production and growing demand from emerging markets. Additionally, factors such as a rise in the standard of living, improvement of road infrastructure, growing disposable income, and ongoing development in urban and rural areas will further drive the need for automotive repair and maintenance services. 

Over the past eight years, one company has grown to serve thousands of auto repair shops across the U.S. Founded in 2008, the company, BOLT ON TECHNOLOGY has become the leader in shop management software solutions and designing cutting-edge technology for the Automotive Repair & Maintenance Industry, resulting in major partnerships with the largest companies in the business. 

Delivering results for shop staff that matter

In the late 90’s, Michael Risich, Founder & CEO of BOLT ON TECHNOLOGY, was giving Microsoft Office classes for a local community education program. This caught the eye of an auto shop owner, and he became very interested in having Michael help with the technology at his shop. After visiting his location and having a typical question & answer session, Michael quickly realized that the industry needed his help. After a couple of weeks, the shop owner introduced Michael to several other owners who also needed assistance. It didn’t take long before Michael had multiple solutions ready to assist their businesses. Hence, BOLT ON TECHNOLOGY, a company that solves time and efficiency constraints for the Automotive Repair & Maintenance Industry, was born.

Tools that make a shop efficient and productive

BOLT ON’s first product was Pro Pack – A collection of different software tools that includes Lube Sticker Pro, Report Pro, and Message Manager. This product suite was created to manage and improve the workflow of automotive shops, and is still their bestselling product.

• Lube Sticker Pro – Enables shops to set a customer’s next appointment before they leave the shop. Shop owners can capitalize on advance scheduling of this much-needed service. Lube Sticker Pro offers auto shops a systematic approach to predicting when vehicles should return for service.
• Message Manager – Eliminates the countless unanswered messages on customer’s home, work, and cell phones. This automotive software solution offers immediate notification via a customer’s cell phone for the authorization of work, or to let them know that their car is ready for pickup.
• Report Pro – Enables customizable invoicing of auto shop reports and data. This software solution has been designed with repair shops in mind and is a must-have automotive software. With Report Pro, shops can easily search service history, email reports, and invoices, and effortlessly register tires in accordance with federal regulations.

Factors responsible for organizational growth 

The following factors have been assets to BOLT ON TECHNOLOGY:

• Teamwork – BOLT ON firmly believes in collaboration to achieve the best results possible.
• Superior Products – It strives to continuously create products that meet and exceed not just customers’ expectations, but also its own.
• Skill/Talent – When they employ people, they make sure that they get those who are exemplary. They want their employees to do what they excel at, so everyone has their place.
• Networking – BOLT ON believes in relationships between other automotive companies. They benefit the company as well as the customers.
• Education – They introduced BOLT ON University so that their customers can use their products to the fullest potential and increase their profits significantly. They bring mechanics and shop owners to their facility and teach them the ins-and-outs of their products.

A leader in the automotive repair and maintenance market

In just a few years, BOLT ON TECHNOLOGY has gone from a humble establishment, to joining forces with the biggest businesses in the land. Mitchell 1 & ShopKey, CARFAX, NAPA TRACS, and AMS R.O. Writer are just a few of the industry leaders that it is proud to call partners. “Relentless  Innovation” is the motto and driving force of the company. It designs auto repair software with one notion in mind – does it adhere to Relentless Innovation? If not, it gets scrapped immediately. The end result is customers never receiving anything that isn’t relentlessly cutting-edge and superior. The team at BOLT ON says, “Business is not a sprint; it’s a marathon. It takes time, strategy, and perseverance to end up where you want to be. There are going to be a lot of failures, but that just means there will be more success in the future.”

The company listens and designs technology that shops actually ask for. All of its solutions are tested onsite at automotive repair facilities. Its panel of advisors includes a round table of shop owners whose main concern is increasing shop profits and efficiency. They offer their shops as testing grounds after the company has thoroughly listened to their needs, and this happens before any of its products enter the field for purchase. The company has also released its new product, Review Manager, on September 5, 2017. 

Knowing the CEO, Michael Risich 

Michael Risich is responsible for the overall direction and vision of BOLT ON TECHNOLOGY. His continued focus is to deliver unparalleled solutions that automate best practices for a fair price. His passion is to solve core business problems through technical automation using a customized set of business rules, which dramatically impact business performance and generate consistent results.  

“We will continue to deliver the same high-end quality automotive repair software that’s made us a leading brand for the past 8 years. If, for any reason, you’re not completely satisfied, or need more details, let us know, and we will do everything in our power to get you what you need! You have my word.”