Focusing on your current challenges while monitoring emerging trends: Diebold Nixdorf

The Silicon Review

Breadth.Brilliance.Scale.

Consumer expectations have evolved. In today’s digital era, choosing the right partner is more critical than ever, Diebold Nixdorf is a strategic collaborative end-to-end provider of services, software and hardware for the financial and retail industry. The company is driving connected commerce; helps clients around the world meet the needs of the consumer-centric global ecosystems.

Business Drivers

Globally, the financial and retail industries are incredibly diverse, with regional challenges that look very different from country to country. Yet at a micro level, consumers want the same thing: convenient, secure, seamless experiences. As the financial and retail markets converge, and synergies expand in the areas of mobile, contactless technology, smart data and more, it will become even more vital that companies recognize and react proactively to emerging trends.

Branch & Store Transformation

Branch and store transformation is a journey of improvement and discovery. Its portfolio of leading technologies paired with its distinctive approach to combining and integrating those solutions across platforms enables more efficient networks and enhanced consumer experiences.

Consumer-Centric Experience

Integrate traditional and new, physical and digital channels – without replacing legacy systems – to enable a consistent, omnichannel experience that emotionally connects consumers with your organization by becoming a more integral part of their lives. Diebold Nixdorf’s solutions are designed to help you manage the consumer journey intelligently, to maximize sales success while harmonizing your IT infrastructure.

Globally, the financial and retail industries are incredibly diverse, with regional challenges that look very different from country to country. Yet at a micro level, consumers want the same thing: convenient, secure, seamless experiences. To meet these expectations retailers must work to build an open digital ecosystem to enable truly connected commerce.

Services for a Connected World

The financial world is in a state of disruption. New players and revolutionary changes—from open APIs to the Internet of Things (IoT) and cloud-based services—are enabling new opportunities and increased competition around every corner. To succeed, physical channels must keep pace with these market changes. Financial institutions need to reimagine all aspects of their underlying business model to maximize opportunities and unlock new sources of value that drive growth. Diebold Nixdorf AllConnectServicesSM provides the capabilities and technology needed to make physical distribution channels agile, efficient and integrated with the digital experience.

Diebold Nixdorf AllConnectServicesSM

In the highly competitive retail landscape, providing seamless, positive consumer experiences is priority number one. Ensuring an ideal experience can be challenging when you’re also attempting to operate a wide variety of channels as efficiently as possible. To succeed, physical channels must keep pace with their digital counterparts. Retailers need to reimagine all aspects of their underlying business model to maximize opportunities and unlock new sources of value that drive growth. Diebold Nixdorf AllConnectServicesSM provides the capabilities and technology needed to make physical distribution channels agile, efficient and fully integrated with the digital experience.

The Thought Leader

GerrardSchmid | President & CEO

Gerrard is responsible for driving the organization's global strategies and performance to enable secure, software-defined connected commerce and related services across the financial and retail industries.

He has more than 20 years of leadership experience in banking, payments, and financial technology. Most recently, he was a senior advisor with The Boston Consulting Group. From 2012 to 2017 he served as chief executive officer of D+H Corporation, a $1.7 billion global fintech company that was publicly traded on the Toronto Stock Exchange (TSX: DH) prior to being merged with Misys. Under his leadership, the company evolved from a Canadian leader in payments to a global leader in real-time payments and lending software. He joined D+H in 2007 as president and CEO of the company’s Filogix business unit.

Prior to D+H, he managed a $3 billion retail banking business at Lloyds TSB in the United Kingdom. From 2001 to 2005, he was executive vice president and chief operating officer for retail banking at CIBC, one of the “Big Five” Canadian banks. In 1997 he joined McKinsey and Company, Inc., where he advanced through positions of increasing responsibility, working across financial services, e-commerce and technology before joining CIBC. He began his career in finance at Citibank in 1995 as a developer in derivatives supporting trade reconciliations.

Originally from South Africa, Schmid earned a bachelor’s degree in Aerospace Engineering from the University of the Witwatersrand in Johannesburg and started his career as an aerospace engineer. He also holds a Master of Applied Science in Aerospace Engineering from the University of Toronto.