Pranab Sinha is all set to step in as the new Chief information officer (CIO) of Genesys. The company made an official announcement regarding its new CIO. Sinha will now lead the IT organization of the firms globally. He is all set to make spearheading strategies, which will drive innovative technologies, operational efficiencies, and customer-employee satisfaction.
PranabSinha, who is having an experience of 20 years in the field of information technology, is mainly focusing on the security and operational resiliency of the company. Sinha previously was the chief information officer at MACOM Technology solutions holdings, Inc. and has served as vice president of Seagate Technology prior to joining Genesys.
Sinha stated that “What attracted me to Genesys is the incredible opportunity to spearhead technology-driven change and optimize internal operations while working alongside an extraordinary team of executives and IT professionals. It is a remarkable time to be a part of the company as it leads the charge to deliver a whole new standard of personalized service to meets the expectations of today’s digitally-astute consumers.”
The CEO of Genesys, Tony Bates congratulated PranabSinha and said that “With nearly 20 years of experience and expertise overseeing large-scale global IT organizations, Pranab will be a great asset as Genesys furthers its position as the industry’s leading cloud-based customer experience solutions provider. We are thrilled to have an executive of Pranab’s caliber on board. This is another example of the incredible talent Genesys is attracting to propel our next phase of growth.”
PranabSinha will be taking responsibility as CIO by the end of August and he is mainly focusing to build up operational efficiency and bring in new technologies and innovations in the field of information technology.