Mphasis is an Information Technology solutions provider specializing in cloud and cognitive services, today has over 28000 employees. According to Debashis Singh, CIO, Mphasis, the company’s internal technology function is aligned with the enterprise goal. He stated that the company is driving across the enterprise are Voice-based virtual assistant providing anytime employee support; SASE enabling secured access from anywhere for its customers and users.
The CIO further added that the company is bringing the Artificial intelligence for efficient operations; Continuous Cloud Journey (Cloud Native, SaaS migration etc.) moving from servers to API and microservices based services; Low Code - promoting citizen developers/development for enterprise use cases reducing application development to days from months. Talking about data democratisation within an organisation, Singh said that digital transformation starts with data.
“In the current digital world, we strongly believe AI/ML is an integral component of every business process optimization and process automation. Artificial Intelligence and human intelligence co-exist seamlessly in our business environment, be it Hire to Retire, Order to Cash, Procure to Pay, and so on to name a few business processes,” said Singh.