AllConnecticut Insurance Brokers: An Interview with Tyler Netz on Redefining Client-First Insurance

In an industry dominated by algorithms, bulk processing, and automated sales funnels, AllConnecticut Insurance Brokers has built something different: an insurance brokerage with a heartbeat. Since 1994, the firm has been operating on one core principle: listen first, sell second. That client-first mindset has carried the company from its East Windsor roots to multiple remote locations throughout Connecticut and earned them recognition among the 30 Fastest Growing Companies of the Year 2025.

At the center of it all is Tyler Netz, President and CEO, and the driving force behind a model that refuses to sacrifice service for scale. His path into insurance was not the typical resume climb. With a background in hospitality, construction, and telecom, Tyler built his career in industries where service is not a differentiator; it is survival. Those lessons became the DNA of AllConnecticut Insurance Brokers.

The Silicon Review sat down with Tyler to talk about what makes the firm tick, why “We shop so you don’t have to” is more than a slogan, and how the company plans to grow without losing its soul.

What pushed you to start AllConnecticut Insurance Brokers?

The motivation was simple. People needed more than a sales pitch. I saw clients being sold policies they did not understand, agents disappearing after the sale, and businesses guessing whether their coverage was even relevant. My goal was to provide options and educate clients so we could pair them with the right product for their specific needs. If they walked away knowing exactly what they bought and why, we had done our job.

That is not the typical “just get them signed” approach. How does your team carry that forward day to day?

It is baked into our operations. Our systems allow us to get ahead of significant rate increases before clients even hear about them. We reach out, explain the situation, and when necessary, we are already shopping for better options. That way, they are not blindsided. It is proactive, not reactive.

Your service range is vast, everything from auto insurance to event coverage. How do you keep that personal touch across such a broad spectrum?

We have a seasoned staff of agents who genuinely care about our clients. They go above and beyond, using every tool we have. Whether it is auto, homeowners, commercial, workers’ comp, landlord properties, boats, RVs, motorcycles, or even event insurance, the process starts the same way: listen, assess, and match them with the proper coverage.

Our clients are not bouncing between providers or trying to connect the dots themselves. We become their single point of contact. That is where the trust comes from.

You have been recognized as “Best Homeowners Insurance Agency” by Expertise.com. What do you think drove that win?

Honestly? We answer our phone. It sounds basic, but in this industry, that is not a given. People want a human being on the other end, not a call center queue or an AI chatbot. If they call, they get us. Simple as that.

Your slogan, “We shop so you don’t have to,” is catchy. What is the real meaning behind it?

It means our clients can trust us to do the heavy lifting. They do not have to spend hours comparing quotes, reading fine print, or worrying if they have missed something. We do the legwork, present the best options, and explain why they make sense. It is not just about convenience. It is about making sure they are protected without the headache.

Many firms claim community involvement, but you support groups like Tunnels to Towers, St. Jude Children’s Hospital, Wounded Warrior Project, and local organizations. Why is that a priority?

Because we are part of the community, if you operate in a place, you should invest in it. For me, it is not corporate social responsibility. It is just the right way to live. We have been fortunate as a business, and we have a responsibility to help where and when we can. I would not know how to run a company any other way.

Let’s talk about your leadership style. How has your background outside insurance shaped how you run this business?

Hospitality taught me to anticipate needs before they become problems. Construction taught me to build things that last. Telecom taught me the value of clear communication. Put those together, and you get the way I manage here: direct, proactive, and intent on follow-through.

I have a connected but hands-off leadership style with my team. This creates the presence of a leader with freedom, empowerment, and trust that fuels high performance. In a diverse and innovative environment, I find this style yields exceptional results.

This leadership style enables individuals and teams to excel during rapid change by setting a clear vision, offering support, and allowing others to take the spotlight.

How do you balance growth with keeping that personal feel?

Carefully. The temptation in a fast-growing company is to scale as quickly as possible, open more offices, add more headcount, and automate everything. That is not our model. We are expanding, yes, but in a way that strengthens our systems without diluting the client experience.

We will bring in digital tools if they help clients onboard faster or track claims more easily, but they will never replace the human element. Every policy still gets reviewed by a real advisor.

Independence seems essential to you. Have you ever considered selling to a larger broker network?

No. Staying independent keeps us agile and lets us control how we engage with clients. In larger networks, you can end up being a cog in someone else’s machine. That is not us. We grow so we can serve better, not to impress investors or set up an exit.

The insurance industry is shifting fast with climate risk, digital claims, and new liability issues. How are you preparing?

Education is key for our clients and our staff. We are tightening compliance, upgrading platforms, and making sure our advisors stay ahead of industry changes. But at the core, it is still about relationships. Technology should enhance, not replace, that trust.

Your firm made the list of the “30 Fastest Growing Companies of 2025”. What is the secret?

No secret. Just consistency. We treat every client like family, and that kind of service spreads through word of mouth. Retention and referrals are the fundamental growth drivers here, not flashy marketing campaigns.

Final thoughts for people choosing an insurance broker in 2025?

Look for someone who will pick up the phone when you call. Someone who will explain things in plain language and not disappear after the sale. That is what we have built here. In a world of uncertainty, we offer clarity, protection, and a promise to treat every client like family.

The Takeaway

AllConnecticut Insurance Brokers did not invent good service; they refused to water it down. In a market where most players rely on automation and bulk processing, they have proven that a boutique mindset with big-agency access can win. They have kept growth intentional, service personal, and community at the center.

That is what makes them a company to watch, not because they scaled quickly, but because they did it without forgetting who they work for.

“Our clients are not bouncing between providers or trying to connect the dots themselves. We become their single point of contact. That is where the trust comes from.”