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February Monthly Special 2025

Duck Creek solutions are devising a new frontier in P&C insurance through cloud-based, low-code solutions that enable carriers to innovate faster, enhance customer experiences, and achieve operational efficiency.

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In the fast-evolving world of Property and Casualty (P&C) insurance, the need for speed, agility, and personalization has never been greater. Duck Creek Technologies, a leader in the P&C insurance space, is making waves by offering cloud-based, low-code solutions that enable insurers to create, innovate, and scale products faster than ever before. The company’s platform helps insurance providers modernize their core systems, reduce costs, improve customer experiences, and drive growth. With more than 200 clients and over 1,100 successful implementations, Duck Creek’s platform is built to handle the complexities of the modern insurance world. It offers a full suite of solutions, including billing, claims, policy administration, compliance, and digital engagement, all designed to streamline operations and empower insurers to meet customer expectations with ease. At the heart of Duck Creek’s offerings is its low-code, cloud-native platform, which is revolutionizing the insurance landscape. This technology allows insurers to rapidly develop and deploy new insurance products, iterate on existing offerings, and optimize their operations without being held back by legacy systems. The company’s focus on low-code solutions has opened up new opportunities for insurers, enabling them to reduce their time to market and quickly adapt to shifting consumer demands. As more insurers recognize the value of cloud-based solutions, Duck Creek is positioning itself as a key player in the industry, enabling its customers to adapt and grow in an increasingly digital world. The platform’s flexibility, scalability, and speed-to-market capabilities allow carriers to innovate faster, enhance customer loyalty, and improve operational efficiency.

Empowering Insurance Carriers to Innovate Faster

In today’s insurance market, speed is paramount. Duck Creek’s low-code tools and reusable product modules allow insurers to adapt to ever-changing consumer needs, quickly rolling out new products and services. Whether it’s a new type of coverage for commercial fleets or a personalized policy for homeowners, Duck Creek helps its clients stay ahead of the curve. The platform’s emphasis on data-driven personalization is another key differentiator. By using real-time insights, insurers can create smarter customer profiles, provide more tailored experiences, and make data-backed decisions. With a flexible product design system, insurers can customize policies with greater precision, ensuring that they can meet the unique needs of individual customers.

Revolutionizing Customer Experiences

A major component of Duck Creek’s approach is humanizing the insurance experience. The company’s suite of tools enables insurers to engage with their customers more personally, improving loyalty and satisfaction. From seamless digital engagement to real-time policy updates and easy claims processing, Duck Creek is helping insurers connect with their customers in ways that feel more intuitive and empathetic. One of Duck Creek’s innovations is its integrated digital customer service platform powered by Glia, which enables policyholders and producers to communicate seamlessly across various channels. This level of integration not only enhances customer satisfaction but also reduces operational costs and inefficiencies, helping insurers streamline their operations while providing a high level of service.

Building a Future-Ready Ecosystem

Duck Creek is not just transforming individual aspects of the insurance lifecycle; it’s creating an ecosystem that supports growth and innovation across the entire industry. Through its extensive network of 130+ partner integrations and more than 2,600 APIs, the company offers a truly interconnected experience for insurers. This broad ecosystem allows carriers to integrate Duck Creek’s solutions into their existing infrastructure with ease, unlocking new opportunities for innovation and collaboration. In addition to the platform’s technical capabilities, Duck Creek is committed to ensuring its technology remains future-proof. The company’s focus on “evergreen” technology means that its solutions are always up-to-date, with continuous improvements and updates designed to keep pace with the rapidly changing demands of the insurance industry.

A Company Built for the Cloud

Founded by insurance experts, Duck Creek is built for the cloud. The company’s technology is designed to be agile, flexible, and scalable, giving insurers the tools they need to navigate the complexities of today’s insurance landscape. Its suite of solutions is continuously evolving to meet the needs of insurers and their customers. With a strong emphasis on creating personalized, innovative products, Duck Creek is helping insurers across the globe reimagine the future of their business. The company’s success is grounded in its ability to adapt to change and deliver results that matter to its customers.

Embracing the Future of Insurance

As the insurance industry continues to evolve, Duck Creek is positioning itself as a leader in the transformation of P&C insurance. By offering a comprehensive suite of cloud-native, low-code solutions, Duck Creek is empowering insurers to innovate faster, engage more meaningfully with customers, and achieve operational excellence. With a customer-first approach, the company is reshaping the future of insurance, one digital solution at a time.

Michael Jackowski, Chief Executive Officer

 “Duck Creek enables insurers to evolve and innovate with speed and agility, empowering them to meet the ever-changing demands of the insurance industry.”

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