Technologically – advanced solutions revolutionizing the Transportation-for-Hire industry: MAGIIS

The “Transportation-for-Hire” industry has evolved into two distinct types of providers, the Tech Originated, or Tech Savvy, and the Service Originated, or Tech Naïve. The Tech Savvy’s providers (Uber, Lyft & Micro Mobility) have experienced explosive growth in the gig economy empowered by being easy to hire, always available, and easy to pay. On the other side, although they are growing, the tech naïve’s providers (Taxis, Limos, Black Cars, Transit, and Specialized Fleets) have struggled due to being hard to hire, limited availability, and old-school payment methods. This industry had little evolution during the last 50 years until technology disrupted how passengers request, reserve, track and pay for their rides. But this is only the first step toward a massive transformation in the following years.

Today Transportation-for-Hire providers or the Tech Naïves simply cannot compete without tech-enabled services in this new digital world of today and tomorrow. MAGIIS, a leader in this segment, wants to empower providers to compete and grow exponentially in the new digital world to create a strong builder’s economy. This type of economy will create better jobs than the gig one and positively impact the communities where it operates. At MAGIIS, the team delivers best-in-class Tech-Enabled Services, and a Market Network Platform designed for Transportation-for-Hire providers, simplifying Customer Engagement, streamlining their operations, and transforming the providers’ collaboration.

In conversation with the CEO of MAGIIS, Leonardo Gannio

Q. How has MAGIIS revolutionized transportation?

Our approach for Transportation-for-Hire providers is simple. MAGIIS provides an enterprise platform for transportation providers with autonomous dispatching, integrated payments, driver support, vehicle asset tracking, and end-to-end admin support with our world-class process engineer design. We help providers run their organizations with the best-in-class proven processes, empowering them to do what they better do: deliver extraordinary services to their customers. We provide a white-labeled Omnichannel Interface built to simplify the vehicle hiring process for their customers or transportation seekers. With the provider’s branding and logo, they can offer multiple channels to request a ride, such as a Mobile App, WhatsApp, Telegram, phone calls, Interactive Voice Response, and many more. Finally, the key asset of our solution is our cloud Marketplace Network for sharing inventory between providers to create an “Always Available” experience for their customers. Providers can offer their assets to be hired among the MAGIIS ecosystem, maximizing the return on their investments while exceeding their customers’ expectations.

Q. Your pricing model is competitive and unique. Could you elaborate on the same for our readers?

Our pricing model has two flavors. One is 5% pay-as-you-go which becomes very affordable to providers with fleets of 1 to 49 vehicles. That helps providers successfully surf between low-income and high-income periods with the same full functionality. The second one is an annual subscription based on the number of vehicles or transactions. This model is specially designed for fleets with more than 50 vehicles to optimize profitability.

Q. How do you market your services?

We are a B2B SaaS platform marketed through direct sales and our national network of business partners. We currently focus on three US regions: Southeast, Mid-Atlantic, and West.

Q. Do you have any new services ready to be launched?

Delivering reliable and innovative solutions is all we do! Before each new version of our platform goes live, we spend endless hours testing our platform to ensure that everything has the highest worldwide quality standards. As our new ride request channel, we are testing Voice Assistants (Alexa, Siri, etc.).AI simplified reports to help providers anticipate potential issues and analyze areas of improvement in their operations. And one-to-one marketing features to help providers enhance their customer experience.

Q. What does the future hold for your company and its customers? Are exciting things on the way?

The future of people transportation will be Electric, Autonomous, Connected, and Personalized; our vision is to enable connection and personalization within the future infrastructure of global mobility while covering all the new and exciting transportation methods of the future, such as Hybrid, autonomous, eVTOL - Electric Vertical Take-Off and landing among others.

Meet the Leader behind the success of MAGIIS

Leonardo Gannio, CEO of MAGIIS, is an industrial engineer and has worked in the technology industry for 25 years. He has held leadership positions for the Latin-American region in multiple multinational corporations. Leonardo’s last endeavor was AKTIO, one of Latin America’s leading Value Technology Distributors. It was sold to the largest Global distributor in 2015 as part of his exit strategy.

“The future of people transportation will be Electric, Autonomous, Connected, and Personalized; our vision is to enable connection and personalization within the future infrastructure of global mobility while covering all the new and exciting transportation methods of the future.”

“MAGIIS provides an enterprise platform for transportation providers with autonomous dispatching, integrated payments, driver support, vehicle asset tracking, and end-to-end admin support with our world-class process engineer design.”