50 Best Companies to Watch 2024
Aaron Harper, Rolling Suds CEO: “We are one of the largest and fastest growing power washing franchises in the nation. The reason is simple: our steadfast commitment to maintaining a positive franchisee experience”
The Silicon Review
Originally from Southern California, Aaron Harper moved to Hollywood early on, driven by a dream of becoming a talent agent in the entertainment industry. Yet, after years of toiling on sets for meager wages and grueling hours, Aaron sought a more fulfilling career path. It was a friend’s suggestion to explore franchise scaling for “boring businesses” that marked a pivotal moment in his journey. Leveraging his Hollywood experience in client management and business development, Aaron transitioned into scaling and optimizing franchise operations for everyday businesses like carpet cleaning and drywall repair. His expertise transformed these brands into industry leaders. However, the focus on quantity over quality in franchisee support clashed with his core values. This realization sparked a crucial introspection. Aaron questioned why he couldn’t apply his proven systems to build something of his own. With this newfound clarity, he declined a lucrative job offer and embraced the entrepreneurial path. After extensive research, Aaron acquired Rolling Suds in 2022, a multi-generational family-owned power-washing business.
Backed by the support of the original family owners, investors, and mentors, Aaron took on the role of CEO. His strategic vision and dedication fueled the rapid expansion of Rolling Suds, growing it from a single location to nearly 200 in just over a year. Aaron Harper’s journey from Hollywood to Rolling Suds showcases a remarkable transformation, blending his entertainment industry insights with entrepreneurial spirit to create a thriving business legacy.
Rolling Suds’ Advanced Truck-Mounted Power Washing Technology
Rolling Suds makes use of advanced truck-mounted power washing technology to deliver outstanding cleaning services. Capable of reaching heights up to five stories, this technology allows Rolling Suds to complete jobs with remarkable speed and efficiency, often 2-3 times faster than competitors. This efficiency sets the company apart in the power washing industry. For projects taller than five stories, such as water towers and large commercial properties, Rolling Suds employs drones to achieve effective power washing results. Additionally, the company emphasizes sustainability by using environmentally safe solutions, ensuring that their operations are eco-friendly. Rolling Suds’ commitment to innovation and environmental responsibility underscores their leadership in the power washing sector.
Values and Commitments of Rolling Suds
At Rolling Suds, safety and cost-efficiency in power washing services form the foundation of its operational strategy. The company prioritizes the safety of its personnel through extensive training programs, ensuring each franchisee is proficient with their advanced truck-mounted power washing technology, capable of reaching up to five stories. For projects exceeding this height, Rolling Suds deploys innovative drones designed for power washing; enhancing safety by eliminating risky heights and improving cost-efficiency by reducing labor hours and setup time. Efficient project management practices further maintain high safety standards and optimize resources, ensuring each job is completed safely and cost-effectively.
Customer Satisfaction
Customer satisfaction in the residential and commercial power washing market is driven by a comprehensive support framework for franchisees. From the outset, franchisees undergo thorough training covering technical aspects, customer service, and business operations. This preparation ensures they can deliver exceptional service from day one. Continuous support and guidance, alongside robust operational systems, streamline workflow and enhance efficiency, allowing franchisees to focus on high-quality results. A dedicated support team is always available to address challenges, offer advice, and facilitate continuous improvement.
Quality and Environmentally Friendly Practices
Rolling Suds’ commitment to quality and environmentally friendly practices underscores its operations. The company uses advanced, eco-friendly cleaning solutions and state-of-the-art equipment, reflecting its dedication to sustainable business practices. This approach resonates with environmentally conscious clients and sets Rolling Suds apart in the power washing market. The company’s focus on comprehensive training, effective operational systems, and ongoing support empowers franchisees to deliver excellent service consistently, fostering their success and reinforcing Rolling Suds’ reputation as a trusted leader in the industry.
Reliability and Efficiency
Reliability and efficiency are emphasized through strict adherence to timelines and delivering high-quality outcomes at 2-3 times the speed of competitors. Open communication throughout the service process ensures transparency, fostering trust and long-lasting relationships with clients. Whether tackling small residential projects or large commercial properties, Rolling Suds aims to exceed customer expectations, setting a benchmark for excellence in the industry.
Rolling Suds’ Team and Their Impact
The Rolling Suds team is the cornerstone of the company’s success, bringing invaluable expertise, dedication, and a commitment to excellence to every aspect of its operations. Rolling Suds’ franchisees undergo rigorous training to ensure they are proficient in the latest techniques and safety protocols. This expertise allows the company to tackle a wide range of residential and commercial projects with efficiency and precision. Beyond technical skills, Rolling Suds’ team embodies the core values of being Communicative, Honest, Helpful, and Compassionate. Every team member is committed to providing exceptional service and surpassing client expectations. Whether it’s providing detailed consultations, executing complex power-washing tasks, or maintaining open communication throughout the project, the team ensures that every customer interaction is positive and memorable.
Ultimately, the Rolling Suds team is more than just a group of franchisees and employees—they are partners in the company’s mission to lead the residential and commercial power washing market with exceptional quality and customer satisfaction. Their passion, professionalism, and dedication to excellence are the foundation upon which Rolling Suds’ reputation and success were built.
Path ahead
Rolling Suds is poised for an exciting future, focusing on scaling operations intelligently and responsibly. By leveraging cutting-edge technology and forming strategic partnerships, the company aims to enhance efficiency and expand its reach. Maintaining a steadfast commitment to delivering exceptional service remains a cornerstone of their strategy. These efforts are pivotal in propelling Rolling Suds towards its goal of becoming the preeminent leader in the power washing industry, ensuring a robust and sustainable growth trajectory.
Meet the leader behind the success of Rolling Suds
Aaron Harper, CEO
Aaron Harper’s journey from the competitive world of film and television led him to franchising, driven by a passion for empowering others and simplifying the path to business ownership. After a successful period with Patch Boys, where he opened over 400 territories in only a few years, Aaron decided to build something similar on his own, venturing out to transform Rolling Suds, a successful family-owned power washing business, into a franchise. His approach rooted in Responsible Franchising, emphasized transparent communication and tailored solutions. He focuses on an adaptive, solution-driven methodology, particularly in areas like technology, scaling, and marketing support, ensuring that Rolling Suds continues to remain agile and responsive to the evolving needs of its franchisees. By focusing on individual growth and rejecting applicants misaligned with their values, Aaron has rapidly expanded Rolling Suds, selling over 187 units in just over a year.
Aaron’s trajectory suggests he is well on his way to reshaping the landscape of business ownership and leaving a lasting mark in the franchise industry. Aaron has been profiled in top-tier media outlets such as Entrepreneur, Authority Magazine, Franchise Dictionary Magazine, 1851 Franchise, and many more. Aaron is also a thought leader and influencer in responsible franchising, sharing his journey in real-time through educational videos on his social media channels, keynote speaking engagements, and lending his knowledge to prominent podcasts on a regular basis.